Mondior at Emperors Palace
About this hotel
Nestled in Gauteng, this lovely hotel for £136 per night is a great choice for your next vacation. Situated next to O.R. Tambo International Airport, this 4-star resort features a casino and a world-class convention centre. Mondior at Emperors Palace offers a free airport shuttle service.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Gauteng
Reviews
3.4/5.0
Average(77 Reviews)
100% verified reviews
6.0
Always clean and comfortable and convenient for Emporers
Staff attitude not friendly. Breakfast way over priced. Room price way too high. Breakfast is poorly organised and poor service.
5.0
Breakfast was excellant.
Check-in was a disaster. Only one room was ready. When queried after 40 minutes reception forgot about us and only phoned housekeeping then. TV did not worked perfectly. No teaspoon or something to stir the coffee.
9.0
The room was pleasant, decent facilities, breakfast was good, facilities close to everything made it convenient to attend the conference.
No complaints.
10.0
All was excellent
4.0
The concierge/door personnel were extremely courteous, helpful and friendly
Bed light not working
Had to request towels on both days
On second day had to request housekeeping to replenish coffee sachets and clean waste bin from previous day
TV extremely poor with some advertised channels not working
6.0
location
the rooms are very small and amienties very basic for the price
1.0
Staff broke in into my room TWICE when I was sick and resting in my room(I locked the door and she could still open it whenever she want to), not even apologising. Guest what would happen had I not in the room, i suggest do NOT leave any valuables in the room, it was weird they don't have a lock when you can only lock from the inside.
Phone didn't work neither despite they have regular checks at rooms.
The gym was 10+ mins away walk from the facility, the closer one doesn't even have the machines working, they should have stated these otherwise I wouldnt have booked this place
2.0
no one to help at reception no poter
we waited 2 hours for them and the placed us at another hotel. total disappointment. we were expected to pay the same amount for a 3 star hote
8.0
Service good
None
1.0
Not much
After check inn, we were informed that we had to take breakfast at the adjoining hotel, a 600 meter walk, outside to the other side of the Casino. There was no mention or any indication that the hotel was only partially open on the booking platform. I did discuss this with the reception staff and requested an "upgrade", however received no feedback or response from anyone. On check out I did enquire as to why I received no feedback and was informed "you never asked us!!!"
Lastly, after 22h00 it was not possible to make any enquiries by phone to the front desk. Not possible to get in touch with any staff.
I did query this in the morning and was told due to Covid regulations the phone was transferred to acall centre, which closes at 22h00
In the event of an emergency ??????
Direct passage to the Casino was also locked.
I would think that a refund would be welcomed, alternatively a two night stay at the Pearmont D'oreale.
FAQs
How much does this hotel cost compared to others in Gauteng?
The average price for a rental in Gauteng is £48 per night. This rental is £88 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mondior at Emperors Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mondior at Emperors Palace pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mondior at Emperors Palace?
We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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