Bumi Surabaya City Resort
About this hotel
Located in Surabaya, this attractive hotel for £17 per night is a great option for your next trip. Located just a 5-minute drive from Tunjungan Plaza Shopping mall, Hotel Bumi Surabaya offers an elegant and cosy getaway featuring an outdoor swimming pool, free WiFi access throughout the entire property, and free on-site private parking for guests .
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Wheelchair accessible
Garden
Map of Surabaya
Reviews
4.2/5.0
Excellent(766 Reviews)
100% verified reviews
9.0
Big space room, good location in Surabaya
Nice breakfast
9.0
I love the swimming pool and the spread of breakfast that we had. The room is also spacious and located in the central area of the city.
The gym equipments were old and there was a overhanging musky smell throughout.
3.0
Incredibly friendly staff.
Cleanliness of room, everything looks expired in a sense.
8.0
The restaurant, food and service were very good with lots of choice
Hotel is a little tired. Heavy cupboard doors wouldnt close.
Safety deposit box didnt work
9.0
I really enjoyed the whole check in experience with the hotel. Felt very welcomed from the moment I arrived and went for check out. Credits for that!
To be honest, I have none actually. However i stayed for 1 night. But its definetly my favorite hotel in Surabaya with Shangri-La.
9.0
Spacious and good location
8.0
the magnificent garden, the lobby and athmosphere tranquility. very professional and friendly staf.
the fixed carpet in the room
5.0
it is located in central Surabaya and gives opportunity to walk or drive along.
The building from outside is just scary and also inside it seems like it was something in the old days but totally rocked down over time. The room just seemed to be second class and was not even really clean. The bathroom was just terrible ….
8.0
Short drive from main train station, friendly and helpful staff and big comfortable rooms. Big swimming pool and area surrounding it. Amazing piano player in the lobby in the evening, don't know if he plays every night but worth a listen with a drink if he is there!
Location isn't great for a tourist, not walk able really to any of the main tourist areas or sights. Rooms are a little dated but still clean and comfortable.
10.0
Clean ,stuff was nett
Safe Box is very old and always not working
10.0
V.clean . Comfortable. Stuff supper . Breakfast excellent
Nothing
10.0
Totally amazed. The Hotel is beautiful. The location is in very central of Surabaya.
6.0
The food and staff were excellent and friendly.
The hotel is showing its age. The room was not great, stained carpet, marked up walls, broken phone in the washroom. I have stayed in much nicer hotels for far less, the rooms desperately need some updates. For the price I expected more, it is rated 5 star but I wouldn't put it above 3 stars.
10.0
Just perfect hotel
9.0
Breakfast was great! We enjoyed the outdoor areas.
Once outside the hotel it was not easy to walk anywhere. The sidewalks were uneven.
8.0
Very spacious rooms, view on the city, amazing buffets for dinner and breakfast (go early so you are able to enjoy all the different options!), very friendly and available staff. Excellent location close to the sights in Surabaya.
Facilities inside the room a bit old. Spa is not as luxurious as the hotel. Laundry is too expensive compared to other laundry services in similar starred hotels.
8.0
Swimming pool. View from the room. Restaurants inside theHotel.
Not reccomanded alcoholics: poor doses, just a few choice of them.
9.0
Spacious lobby. Friendly staff. Love the outdoor space.
Food standard at restaurants could be improved.
7.0
The location
10.0
the ambiance and the staff who work in it
9.0
I like spacious room, big garden in center of Surabaya, near biggest mall in Surabaya.
All Standard room already included bathtub
Spacious parking area, excellent staff hotel
Variety menu breakfast must improve & add other menu (just few menu for breakfast)
9.0
the food and the ambiance
none
9.0
Rooms were spacious and clean, with very fancy finishings. Bed was comfortable. Location was exceptional, with local facilities such as laundry nearby, as well as very easy walking access to the huge Tunjungan plaza shopping mall and restaurants. The one day we were heading on a tour in the early morning, they very kindly packed us a packed breakfast with delicious club sandwiches - very appreciated! Staff including car park staff were very helpful.
Rooms were beautifully decorated but slightly dated, and the air con although functional was not very strong.
9.0
Very good breakfast and a nice view.
The shades in the bathroom were broken and the bathtub looked a bit shabby for a 5 star hotel.
7.0
Location and cleanliness of the room
When checked in reception staff agree to give late check out at 3pm because of my evening flight. At 2.30pm they rang my room and said they will charge me one more night because check out time is 12 noon. When I confront reception, they ask me name of reception who approved for late check out. How can I remembered it? When I told them to check in computer (because I know when you checked guest in into the system, your initial name will be there too) then they said they will confirm to her friend. Also when I asked to print one page of document (only declaration not much words and no picture which need lots of ink printer) they said will cost 10k. I know nothing free in this world but charge 10k (AUD$1) for a customer who spent lots of money for staying a week?? So I decided to print it when I stay in a hotel in Bali at no cost, same 5* hotel but the service is much much better. This is not about the money but how you offer service of excellence to customer. Understandable if you print lots of pages. Should give more training to reception because they reflect the first impression of the hotel.
8.0
Breakfast was wonderful
Bed & pillows were comfy
The air con in our room was hot 😔
Elevator was too slow
10.0
It is a beautiful hotel almost a museum of fine design and craft.
My wife wants them to do some upgrading. It is an old hotel and carpets in the rooms need changing, things like that.
3.0
Friendly staff
Very old , for sure it's not 5 stars Hotel. Room not that clean, WiFi not working, buffet very poor.. And many else
FAQs
How much does this hotel cost compared to others in Surabaya?
The average price for a rental in Surabaya is £31 per night. This rental is £14 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Bumi Surabaya City Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Bumi Surabaya City Resort. Enjoy the water!
Is Bumi Surabaya City Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Bumi Surabaya City Resort?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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