It’s cheap, it’s a good location, the building is attractive

Didn’t have basic amenities, didn’t provide any towels and I noticed early morning as I about to shower. You should be able to ask for them, they should be provided everytime. It’s supposed to be a hotel, not a motel.

Not had one

PARKING LOT NOT INSIDE, ITS ON THE STREET

peaceful

too many stairs

the location.

it was old and need to be cleaner.

all

all

the concept is good but need maintenance

the whole place need maintenance, including rooms. it doesn’t make you feel comfortable. bad smell in the bathroom.

Beautiful hotel, great wifi, room is very large, king size bed very comfortable. Staff was friendly. Maid was very attentive and helpful. Friendly massage therapist but massages are only 40 minutes. Some free water is provided. Restaurant onsite. Comfortable seating all around the common areas. Pool and jacuzzi. Great smart tv. Laundry service is very fast.

A comfortable adjustable office chair at the desk would be helpful. I would like to have the ability to make or receive coffee in the room. The coffee in the restaurant was in a big vat and was reheated over and over making it taste terrible. The fake nondairy creamer is terrible. Real cream is much better. Also, cream is not put out and I had to ask for it every single time I wanted coffee the entire week. The cups are tiny making it not practical to take a reasonable cup of coffee away from the restaurant. I would rather pay for the coffee and have good coffee in a full sized go cup. Windows in room/balcony do not lock properly. Unsafe. Security guard does not allow delivery people to come in. I work in my room and had to interrupt my work to go to the gate and get a delivery that I had asked to have delivered to my room. Why can't they call me or escort the delivery person? When I arrived the floor in my room was so dirty that my feet turned black from walking around barefoot. I informed the maid and after mopping for a couple days she had the floor clean. The show pressure is very low and it is disgusting. Looks very dirty but I think it is in need of tile restoration. Restaurant should provide options and a menu. Only one option available at a time. No blow dryer, no toiletries except a cheap bar of soap. No heat in room on chilly days.

The thing I better remember is that the room was big with a big bathroom, also it had a pool, food services and parking with someone checking on my car. I have a problem with gluten food and they prepared me gluten-free food.

I was giving an online class and the internet went off for 10 mins approximately.

nice place with a good bar and pool .

workers asking for tips all the time .

has a nice swimming pool and jacuzzi breakfast was very good

my room wasn’t very nice there is no hairdryer in the bathroom

it complies

the price was too high for the room and amenities you can’t make a reservation directly with the hotel they won’t put you in the system and won’t give you a room. they made 2 people of our group move to another hotel and we found out they did have availability

Tranquilo y áreas verdes bonitas

Wifi

Very comfortable, clean and extremely friendly staff!

The staff, the rooms and the views are amazing

The gym is not the best but it’s ok

This is a really pretty but cute clean and modern hotel. I fully recommend it.

I liked that you can work on your laptop at the restaurant and have a great view

nice little hotel in Cuernavaca, simple but good. Attached restaurant provides food service.

relatively relaxed attitude towards Covid regulations; Restaurant opening hours not very clear and don't fit the information provided at check in.