We'd like to request a refund based on problems that included health concerns. Here's the note I sent to Brad Brown, the host: "Brad, I'll send more pictures in a bit, but here's the list of things you might want to address before the next tenant moves in: --Carpets were dirty, with stains on the carpets, especially in the bedroom at the top of the stairs, to the left...the one that faces the backyard. Also stains on the master bedroom carpet. --Not enough soap bars for three bathrooms. I had to use hand soap in the second shower, so we had a soap bar for the bottom bathroom. No body wash. --Ants in the downstairs bathroom and on dining room table. No bug spray in the house, so I wiped up the ants. --Cockroach ran under the washer. --Burned out light bulb in the dining area and over a sink in the master bathroom --Screen door in back has two large holes and doesn't close easily. --No screen door on the front or back doors that lock. --The vacuum cleaner container was half full, so I emptied. I tried vacuuming, but there was a strong dusty smell coming from it. --No broom that I could find. --We had to wipe down the kitchen counters, as they were dirty. --I couldn't figure out how to set the timer for the coffee maker. When I pressed on the button for automatic turn-on in the morning, it kept flashing, then turning off. --Toilet in master bedroom was dirty --Dust bunnies in the corner of the master bedroom --Blood stains on the mattress cover in the bedroom where I slept, and where bug bites may have occurred. I'm not sure whether I have bed bug bites, but there are many and on parts of my body that were covered when I was outside. There were also blood stains on the mattress cover in the master bedroom, but my wife didn't get any bites while sleeping there. I slept in the master bedroom part of the time. --No handle on the microwave oven door. Thanks for reading. Mike Moran 970-270-6162"

Comfortable neighborhood, easy access to universities.

Comfortable neighborhood, easy access to universities.

Perfect for our family visit.

Perfect for our family visit.

We were at the property very little. We were basically there to sleep.

We were at the property very little. We were basically there to sleep.

We have two main criteria for selecting a VRBO property--a safe and quiet neighborhood. This property met both of those expectations. Communication with the owner was excellent. He even emailed us during our stay to make sure everything was going well. We always appreciate suggestions of places to eat. We were able to go to several of the recommended restaurants which made our trip more enjoyable. Would recommend this property especially for families.

We have two main criteria for selecting a VRBO property--a safe and quiet neighborhood. This property met both of those expectations. Communication with the owner was excellent. He even emailed us during our stay to make sure everything was going well. We always appreciate suggestions of places to eat. We were able to go to several of the recommended restaurants which made our trip more enjoyable. Would recommend this property especially for families.

Place was great. Had all of the little things so we didn't need to go shopping (e.g. salt and pepper, coffee, etc.). Smart TV was nice for Netflix watching. Rooms were good and the water pressure in the showers was solid. Nice neighborhood, too.

Place was great. Had all of the little things so we didn't need to go shopping (e.g. salt and pepper, coffee, etc.). Smart TV was nice for Netflix watching. Rooms were good and the water pressure in the showers was solid. Nice neighborhood, too.

Great experience staying at the house! Property manager was great to work with as well!

I did not plan to leave a bad review. I sent a message to the manager to go over my concerns but heard nothing back. I assume that means the repairs will not be addressed so I thought I should warn future renters. The electrical outlets do not work in the upstairs bathrooms. The curtain is missing from the master bedroom closet which means the whole neighborhood can see you. The pull chain is broken on the fan in the master and it never got cool in there. On top of that, the cleaning crew put the mattress protector on upside down so I slept on plastic and sweated all night. I didn't find the error until removing the sheets upon check out. There was also really long black hair all in the shower that were super noticeable. The neighborhood was great and the house could be super awesome if a few things were fixed.

Great experience staying at the house! Property manager was great to work with as well!

I did not plan to leave a bad review. I sent a message to the manager to go over my concerns but heard nothing back. I assume that means the repairs will not be addressed so I thought I should warn future renters. The electrical outlets do not work in the upstairs bathrooms. The curtain is missing from the master bedroom closet which means the whole neighborhood can see you. The pull chain is broken on the fan in the master and it never got cool in there. On top of that, the cleaning crew put the mattress protector on upside down so I slept on plastic and sweated all night. I didn't find the error until removing the sheets upon check out. There was also really long black hair all in the shower that were super noticeable. The neighborhood was great and the house could be super awesome if a few things were fixed.

We consider ourselves (mid-70's) seasoned VRBO users so when we made this big decision to rent for 5 weeks to get out of a cold NH winter for NC we looked carefully at homes in the Durham area - somehow I surely missed a lot from the photos. The location is outstanding, the owner is quickly responsive but frankly didn't have things ready for a 5 week stay. Carpets were dirty/spotted and though a new vacuum its suction was weak. It says it sleeps 8, with 3 bedrooms. Master BR king bed was OK but bathrm. very small. Linens were thin but we brought our own. Kitchen poorly equipped to cook for a group but owner brought over things readily - broken dryer, brought in another with rust spots; living rm. furniture was 2 shabby couches, no other chairs; kitchen table had only 3 chairs; no bureaus/chests of drawers for clothes nor any chairs in the bedrooms for reading let alone no reading lights......the house has great potential to be decorated in a welcoming and homey manner. Perhaps it is best rented for only very short term uses.

Brad was a great host. He responded quickly to any of my messages. The house is beautiful and is in a very nice neighborhood.

Brad was a great host. He responded quickly to any of my messages. The house is beautiful and is in a very nice neighborhood.

We consider ourselves (mid-70's) seasoned VRBO users so when we made this big decision to rent for 5 weeks to get out of a cold NH winter for NC we looked carefully at homes in the Durham area - somehow I surely missed a lot from the photos. The location is outstanding, the owner is quickly responsive but frankly didn't have things ready for a 5 week stay. Carpets were dirty/spotted and though a new vacuum its suction was weak. It says it sleeps 8, with 3 bedrooms. Master BR king bed was OK but bathrm. very small. Linens were thin but we brought our own. Kitchen poorly equipped to cook for a group but owner brought over things readily - broken dryer, brought in another with rust spots; living rm. furniture was 2 shabby couches, no other chairs; kitchen table had only 3 chairs; no bureaus/chests of drawers for clothes nor any chairs in the bedrooms for reading let alone no reading lights......the house has great potential to be decorated in a welcoming and homey manner. Perhaps it is best rented for only very short term uses.

Great location

Great location

I visited my children and grandkids in the Triangle area for a week, and was fortunate to be able to rent this house for that time. House is in a safe and quiet neighborhood, has space for entertaining, a nice outdoor deck and back yard. Brad, the owner, was extraordinarily easy to communicate with, and promptly replied to any questions or concerns I had. He has great pride in his home and it's features. I definitely hope to rent this place again, and highly recommend it to anyone looking for an ideal home to rent.

We needed a house to stay for a week near family and this house was perfect. The house was exactly how they listed it and the yard was nice to have! There was plenty of room for us two.

We needed a house to stay for a week near family and this house was perfect. The house was exactly how they listed it and the yard was nice to have! There was plenty of room for us two.

I visited my children and grandkids in the Triangle area for a week, and was fortunate to be able to rent this house for that time. House is in a safe and quiet neighborhood, has space for entertaining, a nice outdoor deck and back yard. Brad, the owner, was extraordinarily easy to communicate with, and promptly replied to any questions or concerns I had. He has great pride in his home and it's features. I definitely hope to rent this place again, and highly recommend it to anyone looking for an ideal home to rent.

We stayed here for a quick overnight stay to break up a long drive. The house was in a great, safe neighborhood. They provided towels and hotel-like shower amenities which was very helpful! They also has a welcome binder with information and activities for the area, and some background on the hosts themselves which was nice. Everything was neat and clean and comfortable. The kitchen was a little bare bones in the way of cooking & cleaning supplies which didn't effect our stay since we were there briefly, but something to keep in mind if you're planning to cook or spend a lot of time at the house. Other than that, everything was perfect!

We rented the house for a month with our two little children and we really enjoyed our stay, we didn’t want to leave. The neighborhood is fantastic with a lake 5 mins walk from the house where you can spot different animals (great attraction for the kids). The house is well maintained and comfortable for a family however it’s a bit short of kitchen appliances and supplies so if you plan to cook you may need to bring some stuff of your own. Brad was great and made sure that we enjoyed our stay.

Was a great experience from interaction with the property manager, the cleanliness, and location.