breakfast limited.breakfast in coffee shop.Nothing cooked but could get warmed up croissants etc.

Did not realize how Indian the hotel was. We quite like Indian and the staff were great but you could ONLY get Indian food in the dining room. We ate there once and it was fine but that was enough for us.

This is a really special hotel-- far better than the vast majority of hotels we stay at on business trips, and a place I would love to return to for a personal break. The rooms are stylish, comfortable and very high quality, it's easy to find and parking is easy and free. But best of all is the service -- the whole team there are warm and caring, and seem to be able to do anything they can to make guests' stay better. And their restaurant serves fantastic home-cooked food-- it was good enough to be worth a return visit in future just to have another meal there.

There is some road noise for one or two bedrooms that face the road (not too bad for us).

All the staff were very helpful. The location was excellent. The rooms were spacious and very comfortable. Very modern and well furnished. Walk-in shower. Plenty of parking. Great bar.

staff … all excellent and super helpful

nothing

Staff could not do anymore for me whilst staying. Anything I needed the staff were there to help. I have stayed at several hotels of late and the one thing that always seems to let them down is the customer service, how we’re on this occasion the staff were amazing!! The bed was so comfy, probably the best I’ve had in a hotel and slept really well.

room great. facilities were lovely too.

shower was amazing.

overpriced

Fantastic hotel, lovely and clean, staff were amazing & so accommodating. Really good cocktails at the bar & lovely coffee shop at the hotel. I would most definitely recommend & will stay there again. We went after being at the NEC and a very easy journey to the hotel.

Our stay was lovely, if however they had a wedding or large event on then it may not be as perfect as our stay.

Modern hotel, nice setting. Plenty of parking spaces. Had a really nice welcome and staff were very friendly. Couldn’t do enough for you and it was quite refreshing. large room and plush bathroom with rainfall shower.

Would have scored higher but as I left very early I couldn’t comment on the breakfast. Still they kindly provided me with croissants, apple and a breakfast bar so I had something in the morning. Had a nice home cooked curry that evening but the choice was only veg or chicken. Presume the kitchen is not ready to cater for food yet as curry was the only option but it was a tasty meal if you like curry. This was also provided FOC so can’t really grumble. but if you don’t like curry it would mean having to go out for food.

great location with beautiful park next to the hotel

none

Georgie and the whole staff were very welcoming

Great place

Main staff very friendly and hard working, ancillary staff not up to the task, a lack of attention and not recognizing when the customers required their attention

Breakfast on 1st morning only continental and coffe was nescafe original in sachets, as was bedroom. Simole fix at breakfast - filter coffee machine where guests fill own cups and a better quality of coffe in the bedrooms.

Hotel duty manager was really helpful eg opened the bar when we got back quite late from the rugby. Other staff friendly and keen to do their best.

The breakfast was the most disappointing aspect of our stay. No Full English or even toast offered on Sunday morning. The full English on Monday morning defo it’ll fell below the standard one would expect of such a smart hotel eg the sausages were clearly mass produced. The coffee tasted like instant! So tried a flat white from the cafe which was also disappointing - luckily no extra charge was made for this.

Room was lovely, friendly staff. On arrival we were told the kitchen was closed but the owner organised a cab and a restaurant booking for us. It was our Anniversary and she also left some drinks and flowers in our room.