Hilton Garden Inn Umhlanga Arch
About this hotel
Located in Umhlanga, this attractive hotel for £65 per night is a fantastic option for your next break. Located in Durban, 2.4 km from Umhlanga Main Beach, Hilton Garden Inn Umhlanga Arch provides accommodation with a fitness centre, private parking, a terrace and a restaurant. With a bar, the 4-star hotel has air-conditioned rooms with free WiFi.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Umhlanga
Reviews
4.1/5.0
Excellent(2,556 Reviews)
100% verified reviews
10.0
Facilities are great
Nothing
10.0
Manager was fantastic. His name was Fanie. Would really like to thank him.
Maybe need to accommodate for overland vehicles with racks. Parking height restrictions a problem
7.0
It was so clean
And the view is amazing
Paying for parking
9.0
Super clean hotel and convenient location. The hotel staff are excellent. There was a maintenance issue in my room which was taken care of promptly and professionally. Siya, Bobby and the team went the extra mile to ensure that we were comfortable. We have stayed at this hotel twice, and on both occasions it has been wonderful. From the friendly concierge to the chef, cleaning staff - they are all great. We cannot wait to return!
8.0
Location and the room was pleasant.
Breakfast is pretty basic for the price compared to the Marriott. Breakfast is understaffed, and reception staff are unhelpful. You have to pay for parking separately.
9.0
Clean rooms, linen, location and decor.
Hot water was not consistent.
8.0
Location
Air conditioning doesn’t heat up. Staff not much helpful after check in. Shower water not warm enough at night. If you take all inclusive breakfast and dinner package, they treat you like you are receiving hand-outs, even the menu is limited. I would expect to have enough choices like everyone else.
9.0
Location is ideal
Maybe a microwave in the room
8.0
Sofa bed, were able to sleep with our little one in the same room
10.0
Clean, elegant, modern, functional
9.0
Beautiful venue with friendly & professional staff
N/A
4.0
The location of the hotel . M
My room , I had to go back to the receptionist to ask for another room. When I made my booking I clicked the King and a sleeper . Because I saw "King" I thought it will be superior room . The size of the room was very small . The milk sachets were spoiled I called and the lady and she came to give us sachets but at that time my nephew bought me a liter of fresh milk from the shop.
The carpet in the room was not so clean. I fell down in the dinning area no staff came to my rescue only a couple who was next to me. The gentlemen who assisted me asked the waiter to bring warm water with sugar , no one did that fast. Cold water with honey came after a while.
Durban is hot , I needed to wash my hair but shampoo bottle ran empty as well as shower gel.
I came to Hilton with great expectations , I did not book at Southern Sun , Maharani that time thinking that Hilton at Umhlanga will be the best.
10.0
From the time that we entered the facility, the reception from the security individual was warm and kind. We proceeded to the reception area where we were professionally welcomed and assigned a key to our room. The room was a a work of art with meticulous finishes and provided the perfect level of comfort for myself and my family. The WiFi allowed us keep connected and no additional charge and unlike any other hotel that i have been to the strength of the signal was uninterrupted and strong. The breakfast was Devine with varying options to choose from and the staff were extremely kind well versed in their area of expertise. The facility is child friendly and catered very well for my daughter, especially the heated pool area. Overall i am impressed and in awe at what this facility has to offer. I would definitely recommend staying here and from now on forth, i am an advocate of Hilton Gardens and will spread the word to others hoping to visit Durban. Above all it is well priced for this level of comfort. Thank you
I cannot falter the property even if i tried. It really is in a league of its own.
10.0
Location
None
7.0
It was clean
Poor customer service
10.0
Enjoyable
Maybe they can add biscuits for tea and coffee in the rooms
10.0
Very impressed by everything
Nothing
8.0
good location uphill in Umhlanga / nice hotel / nice restaurant
curtain not working in the room,
4.0
o quarto que me foi oferecido cheirava a mofo, bastante abafado impossivel de ficar entretanto para mudar foi um pesadelo. so foi possivel depois de muito debater com o gerente que se mostrou mal criado e pouco amigavel, rude.
10.0
Care cleaning and services
If serving dinner
10.0
Ov
Ocean View
9.0
Perfect 🤩
Rooms are small
10.0
Clean Rooms, friendly staff and wonderful facilities
My stay was too short
9.0
Large comfortable room. Open plan design in relation to wardrobe and washbasin. Toilet and shower different cubicles which is handy when more than one occupying the room. Large picture window with great views across Durban and the beach. Restaurant food plenty of choice all well cooked. Breakfast buffet style with plenty of choice.
Invoice is confusing as they take prepayment and work backwards and giving a refund at the end, required the need to ask for separate invoice for expenses claim requirements. not a long enough stay to try out all the facilities.
10.0
Everything was up to standard, especially the rooms, clean, beautiful and comfortable.
4.0
Location
Cleaning left the room smelling bad … think the cleaners didn’t use clean rags or mops
10.0
Nice, good and clean, friendly staff and yummy food
Heavy rainfall that made my room carpet to be wet and in the parking lot there were floods of water
10.0
Great rooms, lovely staff, great breakfast.
10.0
Friendly staff, peaceful environment, love the rooms
Nothing
10.0
Everything it was amazing
Nothing
10.0
Convenient
Nice looking
I loved everything
10.0
Everything, clean and new
10.0
The cleanliness, staff, the breakfast
The layout design and decor
The bad weather :(
The parking
10.0
The staff were amazing. I made friends they were that good
Nothing everything was great
6.0
The rooms were comfortable and clean
Broken parking boom gate, rude security who conducted himself very unprofessionally. Drinking glasses at the bottom of the pool which I stood on. Limited and unclean dinning area.
9.0
Friendly staff and willing to assist. Property also clean.
Only problem is getting into the parking of the hotel. Had to make u turns in a public road… Entrance is poorly designed but the hotel itself is excellent
FAQs
How much does this hotel cost compared to others in Umhlanga?
The average price for a rental in Umhlanga is £84 per night. This rental is £19 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Umhlanga Arch. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Umhlanga Arch. Enjoy the water!
Is Hilton Garden Inn Umhlanga Arch pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Umhlanga Arch?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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