Location was outstanding. We loved the patio high top table overlooking the pool and beach. Kitchen was well stocked. It was nice having dispensed water with an ice maker.

Only provided us with a single beach towel. Shampoo would have been appreciated. Decor was a hot mess of about 5 themes thrown together.

everything

n/a

this part was very unpleasant. i stayed at princesa at least 20 times before and never had to drive 15 min each way to get the key .

it was not clearly disclosed that the office to get the key is not on the property. yes, there was link on the email: directions to our office “ but because i stayed in princesa before many times and never had to go anywhere to get the key , i assumed it was the address it princesa . i knew my way there and i came to the resort to find out that i still have to drive around looking for another office to get the key . it was very frustrating. in addition: there was no shampoos , no dishwasher detergent, no laundry detergent( all other rooms were always supplied with these basic things ) also : door to the balcony was very hard to open and close . we went to princesa office for help and were told that we have to contact the 3rd party because this condo is privately owened and not handled by princesa. last thing i wanted to do on my short 2 days stay is to spend more time to deal with another office . We just could not use balcony because of that

Location was great, beach view, the condo was bigger then we expected. There was a full kitchen and washer/dryer. The water pressure was nice and hot. We could see the pool from the balcony, the restaurant had good food. We didn't even have to leave the condo if we didn't want to. The security is very strict. They also provided clean water in the room. They had extra garbage bags, towels,sheets and pillows.

The TV in the living room didn't work and had continual problems.

Breakfast at the restaurant at the resort was not good, will not eat there again.

The code to get into the room did not work. Door knob had to be replaced. I could not get into a the room until a few hrs later. Today I find out I was charged for damage on the TV in the living room. I never turned on the TV. 1 week later I get charged for TV damage.

The view

The fans were covered in dust, the showers were slow to drain, pans were worn out, uncomfortable bed

The beach was very close to the property.

well kept beautiful

I love the condo I stayed in. definitely staying here again.

having to get keys at a different location

Great food at the onsite cantina.

We like this condo very much. It is a good location, clean, well appointed and comfortable. This is our third time renting the condo and we are happy with it.

We are very unhappy about the rental agency charging us for a broken pato window that we did not break. It was broken when we arrived and we reported it to them. The lady at the office said that someone would take a look at it. They never got back to us. When we got home, they charged our credit card without consulting us! This is extremely poor customer service and unprofessional behavior. We have rented this condo several times before, however we will not be returning if this is the way they treat renters!

Location was superb!!!! We had an excellent view of the beach and sunset, close to the parking lot & restaurant, beach & pool was easily accessible. The condo was decently furnished. The property itself has been upgraded and the heated pool now has a swim-up bar.

Floors were dirty - we all had black feet after walking around in the condo. There was a little mold in places and a little dirty in spots, but overall was acceptable. Pots and pans were old & need to be replaced, cooking utensils were flimsy.

The location was the best.

The cooking pans could use improving. could use more silverware

great location. view was spectacular and we really enjoyed the campfire night on the beach.

can get quite loud at times but that was due to the maintenance workers in the mornings. property itself is updated but the condo could definitely use some “sprucing” as the decor feels very hotel “90”s.

All The Attention Direct With The Property

Your!! Service Wasn't Good Enough. Until I Make Contact With The Property.