Cleanliness, well equipped kitchen, big refrigerator, safety of building, location.

It was spotlessly clean, and right on Avenida 9 de Octubre, which is a busy vibrant street in the heart of downtown. It is less than a 10" minute walk from the Malecon 2000. The apartment was in the back of the building, so there was almost no street noise.

I did not get the apartment I booked because the owner pulled a "bait-and-switch." My confirmation said that the apartment was 969 sq ft/90 sq meters. It was less than a THIRD of that size. The rep who met me at the apartment said that the owner has 3 apartments in the building that are 3 different sizes and 3 different prices. They are all included in one listing. I asked him how a customer knows which of the 3 they are getting if they are all lumped together in one listing. He said that it was based on "availability." In other words, even though my confirmation was for the 969 sq ft apartment, I would get it only if it was available. I asked for a price reduction since the apartment was so small, but the owner adamantly refused. I asked if I could move to the 969 sq ft apartment, but the rep said that it was occupied for the next 3 days. The owner told me that if I didn't like the apartment, I could cancel and leave. This is extremely poor customer service. The owner knows that most travelers do not want to scramble around trying to find a place to stay at the last minute. So like me, most will stay. In retrospect, I should have walked out. The owner should be required to list each apartment separately, with dimensions and prices clearly delineated. His current practice is very deceptive. The bathroom was so small that when I sat down I had to turn sideways to keep my legs from hitting the wall in front of me -- and I'm only 5'2"/1.57 m. The bedroom was cramped and uncomfortable with 2 bunk beds and a double bed. No nightstands or bedside tables. It had a TV. The living room area was simply a small gray sofa that faced a blank wall. No TV, coffee table, end tables, or lamps. The kitchen did not have a coffee maker, tea kettle, toaster, or oven. If you actually receive the 969 sq ft apartment, it might be worth it. The small apartment I received was a rip-off.

- clean apartment with cooking facilities if you wanted to use

- on quite a noisy street which made it harder to sleep - mixed up communication with owners about change in booking and room available - if you are only staying for one night to go to Galapagos you would be better staying right next to airport

excellent - no complaints

Location . How much amenities the apartment have.

Too short trip.

VERY SAFE AND CONFORTABLE

Great location and facilities. Much need break between the Galapagos and Costa Rica.

Everything was beautiful