Nothing if you walk-in turn around and walk bk out filthy

We had to be moved as broken tiles cracked windows no heating broken washer loud music at 6am and 11pm at night.Random items covering the hallway wires in the entrance from a completely different building that my daughter nearly fell over them.whole place horrible smell main door was constantly unlocked so was open 24 7 said building was safe but wasn’t also doors in the apartments very unsafe when you have a young child.Kitchen items were dirty fag burns in the sofa the table and chairs has legs missing n was so sticky to touch.

Nothing

Nothing like the pictures. Place was frozen when 1st entered, very very small. Bunk beds sounded as though they’re about to collapse. Woken at 5.45 every morning to loud music from Next doors fitness gym. Horrible experience for 4 nights.

Just get email of code

The door doesn't lock door code is broken for front main door and my apartment door so wasn't safe to leave things in there

It was only nice that it had 3 double beds,but actually flat needs proper TLC I was bit I'm shock in which condition it was ,floor in even ,titles in the bath broken ,are was very untidy and poor not very nice at all

Plenty room for all the guests. Always a quick reply if you need help.

Poor flushing toilet. The fridge had been knocked off at the wall so when we arrived there was water in the kitchen and a smell. Also there was no loo roll on our arrival but the shop was over the road so it was an easy fix.

The place is different from the pictures but still good.

Location close to start/finish of Sunderland City runs

Rooms/appliances do not look like pictures. Broken smoke detectors, mold in shower, shower head holder broken, WiFi didn't work. TV didn't work (no satellite channels as advertised and didn't have remote either). Uncomfortable beds. Apartments on floor below are council-provided, and one of residents came to door in the morning asking for money to buy cigarettes. Same person that burnt food after 10pm, had doors opened and smoke got into this apartment upstairs, so we arrived at a smoky apartment. Contacted host, said he didn't know the lady and to try a different WiFi from the building; only worked in the hallway. Other reviews have same complaints and photos of damages and mold from several months ago. Way overpriced for what you get.

Communication with the property owner was brilliant. Great location for where we needed to be

Upon arrival apartment was wide open. There was no key for the door to the apartment and the property was full of damages and wasn't very clean. Windows were left wide open in the lounge so property was cold and heating wasn't working. This wasn't the apartment we'd originally booked aswell, so we had to quickly rearrange our preplanned sleeping arrangements. Contacted the property owner who initially said they would get us a key sent over the following morning. This wasn't accepted, so we were promised a key to be sent over in the next couple of hours. As key hadn't arrived by 7pm and a pre-booked event to attend was nearing we went and bought a replacement barrel from Toolstation in order to secure the front door. As our friend arrived back from Toolstation, someone arrived with a key for us. By this point we felt so uncomfortable, so still substituted the barrels. We weren't confident that the property would be secure using the original key, unsure who had one. Went out after a quick takeaway and upon returning to the property at 3am discovered that the sofa bed was broken. A bed that we wouldn't have needed in the apartment we originally booked (3 bedrooms, 2 with double beds, 3rd room with a double bed plus a bunk with a double at the bottom). Had an awful night's sleep. Messaged owner following morning to inform of this additional issue and was offered someone to attend to repair or replace. As we had plans for the day and we were only there for one more night we said it was ok but they just needed to be aware. It was also lucky some of us took sleeping bags as there wasn't enough bedding and towels weren't in abundance neither.