Had a lovely stay overall, great location. Staff were lovely, breakfast was lovely and the bed was ridiculously comfortable!

The shower area in our room was a bit grubby round the edges, nothing awful but could do with a proper clean.

The access during late night due to arriving late, the friendly staff were more than accommodating during breakfast.

Nothing

Location and style

All good

Lovely decor. Bath was beautiful and view from our window was pretty.

When we arrived. Our room was freezing. Took over an hour to warm up and feel warm enough to get a bath and get ready to go out.

Beautiful room

Nothing

The booking system, access, room factilities were all excellent and went beyond my expectations.

The shower room I had was fine but could do with a deep clean and the raidator didnt work. (Cant remember the room number but it was on the top floor turn left and it was the first room) Also on my booking request I asked for a breakfast to take away which was agreed on my booking. I requested this as I was leaving the accommodation at 7.00 AM on a Saturday morning, to continue my walk along the Pennine Way, this request was agreed on my booking but when planning to leave on the Saturday morning no such service was avaialbe. So I started my 30 mile hike to Gargrave with no food but had paid for it. Value for money grade above is in relation to this point.

It was clean and the staff was friendly

Not that I didn't like it but there was no boiled eggs on the Sunday which was a bit disappointing.

Property was lovely and the room was decorated so nicely. We stayed in room 8 and the slipper bath was amazing and had views of the canal.

The property was exceptional.

Really comfortable bed and the shower was just as described. Nice room looking out on the street, breakfast selection was good too.

N/a

excellent location for rail travellers. Breakfast was freshly prepared , varied and ample.

A warning before booking that there were 2 flights of stairs to the room. We managed but hubby has knee problem and struggled somewhat. However, did not spoil a lovely stay.

Lovely room, felt personal and cosy. Very kind and helpful staff, especially offering safe storage of my bike.

The room keys were grab your own, which I didn't mind but my name was on the board saying what room I'm in. It made me feel a tad uncomfortable having my info on display.

Very comfortable bed. Nice linens and towels. Luxurious bathroom. Nice furnishings and design generally.

Would have liked a shower as well as a bath.

Lovely clean hotel. Lovely decor and good breakfast

The fire alarm was faulty and went off twice in the evening. However, the staff were prompt to resolve this and also offered us a discount on any future stay .

Perfect little B&B in a great location. The decor in the room was stylish with homely touches. Very comfortable. Check in and out very easy. Hallways were very clean and nicely fragranced. Continental breakfast was lovely and plentiful. Had minimal contact with staff but were friendly and helpful.

Central location with.lovely views

Being on the main road a lot of noise

Perfect location, very well maintained property, quiet and peaceful but close enough to everything you could need.

Our room smelled overwhelmingly of sewage for the duration of our stay. It was very uncomfortable and distracting. When I called the help line, I was told that it was not possible to move us to another room and that the staff member would inform her manager about a possible partial refund, but we never heard back from staff.

very clean, huge bed, stylish furniture, lovely breakfast, powerful shower and good facilities. it was in a convenient location for the Trades Club as we were going to a gig there. We had a nice view over canal and surrounding hills. we’d definitely stay here again.

it’s a pity there was no parking. We were able to move the car to a super convenient car park around the corner from the hotel, but this had been full when we first arrived. I suspect most hotels would be like this in He don Bridge.

The room was spotlessly clean, bathroom facilities were lovely and great location in the centre of town.

Nothing!

Wonderful room, very comfortable, and a great breakfast.

Very noisy from adjoining bar.

Fantastic stay! The room was lovely and very comfortable in a prime location. Check in was easy and we were shocked at how nice the room was. The bed was very comfortable and they had thought of everything we would need.

Most of the room was clean however, there were a few cobwebs and a dead fly on the floor when we checked in. But we didn't mention this in our stay so they didn't have chance to rectify. Just a note for the future :)

Modern, clean room. In the centre of town.

Room was very hot even with the windows open. Would of preferred an option for a full breakfast

Easy to access using the code on the door & key on the hooks. The bedroom was an okay size & very clean, a nice feel. Because it’s right in the centre you have a good pub/eatery next door, a great Thai restaurant over the road and all of Hebden’s amenities behind you. The breakfast was continental style & the yoghurt & granola & pastries were fresh & tasty.

There was a ‘drainy’ smell in the bathroom that wasn’t noticeable when we arrived but got worse through the night. Because the property is on the main road there’s a lot of traffic noise. I did ask for a quiet room but was told I’d be better staying outside Hebden centre - not hugely helpful. There’s no shower, just a bath with a hand held attachment. There’s a notice on the wall telling you not to splash - but it’s quite difficult, wouldn’t a shower cubicle or curtain be easier..? There were lots of pro’s about the Town House, but because of the smell I’d probably try somewhere else if I stayed in Hebden Bridge again.

It was very central easy to access the trains and buses

There was a lot of stairs difficult with having a bad knee. No shower

I really liked the self check in, the room was small but comfortable, it was quiet even tho on the main road. The Continental breakfast was really nice and the staff were lovely.

Nothing, it was perfect for what we wanted.

Fabulous location and property.

There for 2 nights and the room was not cleaned after the first night (not sure if this is done or not, as only previously stayed one night). No clean towels provided after the first night and only one small sachet of shower gel provided in the bathroom.