Hotel Surya, Kaiser Palace
About this hotel
Situated in Varanasi, this lovely hotel for £29 per night is a great choice for your next vacation. Built in 1818, the building Hotel Surya used to be a royal palace of an ancient Nepali king. Located in Varanasi, it has an outdoor pool, a large lawn area and a full service spa. Room service is available 24 hours.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Map of Varanasi
Reviews
3.6/5.0
Good(813 Reviews)
100% verified reviews
10.0
The ambiance is awesome and if you are planning a trip with family, I would highly recommend this hotel. The best part was the palace look with dinner opportunities in the garden. The buffet breakfast was awesome and had several options.
Nothing much, just that toilets should be more neat and clean .
6.0
The cooks are good and the restaurant staff are able to get small customisation done to dishes.
The upkeep of the property is not upto the mark. There was algae in the crevices of the bathroom. The room floors were dusty. The chair cushion, room curtains look overused and need replacement.
8.0
Located in a nice and quiet neighbourhood (ideal after a day out in noisy and busy old banaras), luxury room is very spacious, breakfast spread was reasonably good for the price, staff was attentive and polite, shopping mall nearby which is a bonus
Shabby fittings in bathroom, door handles are temperamental, towels are stained. This property has huge potential, it needs proper investment and professionalism
1.0
The hotel was under construction, and we could not sleep after paying Rs 5500/night. The drill sound just made our sleep worst. AC was not working at all. Totally unsatisfied.
AC cooling was not at all upto the mark and construction work is also going
1.0
place is nothing like the pictures.
hospital like layout.
Dirty unhygienic place
place is nothing like the pictures.
hospital like layout.
Dirty unhygienic place
9.0
Good location. Value for money. Very good behaviour of staff. Nice facilities. Clean and safe swimming pool. Breakfast was quite good.
The room was not ready when we arrived. Had to wait even when we arrived an hour late. But they compensated by letting us check out late.
8.0
A good breakfast with choice of cereals and eggs cooked to order. Evening meals were reasonably priced and good quality.
A decent swimming pool although only open from 11 to 5.
Rooms were good size but we had no views from windows. Rooms were next to lifts that were noisy at times and some noisy guests late at night.
8.0
The hotel was awesome. The food, the staff, the location and the rooms were great. Shailendra Singh, the front desk manager was very helpful. Hats off to him.
And last but not the least, our driver Prakash Panday was really sweet and down to earth person. He is a gem added to the facilities and good name of the hotel. He helped us in every step and went beyond himself to provide us comfort. He is an example of great customer service and friendly staff..
We had a problem with the bathroom flush in room 002. Seems like it needs servicing.
8.0
The location and the hotel were very good
Our room was not gr8
9.0
Thanks.All
8.0
Excellent restaurant and very carefull staff
1.0
A very bad Hotel, less than 2 star hotel. Will never stay and never even recommend again. Very poor show on part of Booking.com. Other guests were also complaining about the quality of the Hotel.
2.0
GOOD LOCATION, BEAUTIFUL BUILDING
DIRTY COMODE WITH HAIRS, BED SHEET AND TOWELS ARE DIRTY. I FEEL RESTAURANT HAVE DIRTY TOWEL NAPKIN.
7.0
good location, the hotel has a good external area with restaurants and bar
the hotel needs renovation, bed linen old, bathroom with infiltration and doors old too with wood all wet inside. the Wi-Fi internet does not work in several areas of the hotel. zero flexibility on an 1 hour late check-pout
7.0
Breakfast was good, especially the Indian selection. The hotel is very centrally located. Irs comfortable.
8.0
it was heritage property,
everything was good
6.0
Property setting was good with a palace like feeling. It’s more like staying in a huge palatial bungalow or a palace rather than a hotel.
Finer aspects of maintenance was lacking like wooden flooring was broken at few places. Bathrooms were a little dirty and unkempt and required fresh coating of paint. Bath fittings were old and not very easily operable. Restaurant staff were not very polite and were very stern with no smile on their faces and looked as if they were least interested to serve you. Service was delayed and we had to
remind them for even small things like water, napkins, plates, spoons, etc.
7.0
The palace looks and the secluded location is fantastic. The small garden with flowers 😂. it is a big property but doesn't appear crowded. Getting transport is hard. The taxis and autos rip you off. The restsurant ifood is very good especially the breakfast.
The room airconditioner makes the room humid. The single beds are too small. The cleanliness is not up to international standards. The hotel needs to painted and the infrastructure needs to be upgraded.
8.0
The property looks very premium. Breakfast options were really good. The location is good away from the temple site so need a car to travel which can be expensive for those who dont have any contacts there.
1. The outside look is very premium but facilities are mediocre.
2. The furnishings of the room have worn out needs renovation for the price they are charging.
3. Service is a bit slow but not a major drawback.
9.0
The maintenance and service of every one was very nice. The staff went out of their way to keep the guests comfortable. We celebrated 15th Aug 2022 and got to know the rich history of the property
none at all
FAQs
How much does this hotel cost compared to others in Varanasi?
The average price for a rental in Varanasi is £32 per night. This rental is £3 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Surya, Kaiser Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Surya, Kaiser Palace. Enjoy the water!
Is Hotel Surya, Kaiser Palace pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Surya, Kaiser Palace?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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