breakfast was great. good location

I had requested that they do something special for my friend's birthday and they didn't refuse but just disregarded that request.

Omg... I loved everything. From parking until I checked out. What a pleasant experience. The people, facilities, breakfast. I did not want to leave. One of my best experiences. The staff is the best

Absolutely nothing. Could stay there endlessly.

The service was the best and friendliest service iv'e have Nationally as well as internationally.

Everything was on point. 💯

There's nothing we didn't like.

Arriving into Sanctuary Mandela one feels a sense of peace. A beautiful home with large rooms, secure, clean, and tastefully decorated with art and photographs that reminds us of Mandela and his life. Everyone in the staff was amazingly welcoming, warm, making sure I felt “at home”. Beautiful people all around, who engaged me with kindness, and respect, making sure I had anything I needed. Delicious food at the restaurant, following Mandela’s own favorite meals. Full bar including coffee with wonderful bar tenders who made sure drinks were just right. I loved watching the mentoring of new interns that I saw happening at the hotel. Kindness all around. Library and music. Kevin, the manager, went out of his way to make sure my stay was perfect, and also reached me at the airport to hand me a tube of pictures I had bought from a Soweto artist and had forgotten at the hotel when I checked out to go to the airport, "I brought them because I knew they mattered to you" he said. His gesture was the final touch on an amazing stay.

The only feedback for something to improve is the speed of the restaurant at breakfast time. The food is delicious, but if one is rushed to get into a meeting or tour, then needs to plan well ahead. Coffee, cappuccino and lattes are made right away but eggs and other items took to long.

The property was very beautiful and filled with many historical facts about the life of Nelson Mandela.

There was nothing I didn’t like about the property.

We celebrated our wedding anniversary and my birthday at the Sanctuary Mandela. The staff went beyond and above to make the celebration beautiful and memorable. What an amazing place, we felt right at home.

Nothing, everything was amazing

Great room very well appointed. Loved the naming of the different rooms The nighttime treat with a message of what Madiba did on that date in history was special. Well done

We had to ask the staff about the connection between Nelson Mandela and the house. They were happy to tell us but a write up would have been good.

everything good room linen products service

nothing

Great location, filled with some history and excellent staff. Great food in the restaurant, even we only had breakfast and coffees. The rooms are spacious and very well designed.