Clean and location great

No hairdryer with adapter as promised

Spacious clean

Paper work you had to do before checking in Clearer on instructions of where safe box is No hand soap

Amazingly presented! Spacious and spotlessly clean.

Fantastic stay no downside

Complained straight away regarding smoke alarm continually sounding girl on the phone apologized and said they would sort it straight away. After 2 further phone calls still apologies but not actions this continued for the 3 days we stayed couldn't stay in at all and sleep owing to the beeps every 60 seconds, complained by email many time requesting action until finally asked for compensation for our inconvenience then the emails stopped strangely no correspondence other than standard " How was your stay?". There was no on site maintenance person for such occasions, would like to have a response from Belove for this honest appraisal then I will post an update to my opinions.

they won’t give me a refund for them not giving us a code to our rooms. and not being able to stay.

Layout was great for our needs = the fact that there were 3 of us the sofa bed was important. Location close to the town centre was great. Assistance with booking was very good particularly as it was a late booking

Nothing. we were very satisfied

Too confusing access , too meny email form's to read, lots of red tape for the non-intenet savvy, ( could've been signing my soul away). Had a stressful day car brakdown, nowhere to stay with kids with bank holiday weekend.

The decor was amazing and modern. The bed was lovely and comfortable. And the bathroom was brilliant.

The sofa was lovely looking but very uncomfortable. And having no TV in the bedroom.

Easy access, close to town, and clear instructions Good communication.

It would have been good to be able to have the towel rail on in the bathroom to air and heat our towels. A caserole dish to make something in, and a dish cloth. These aren't major, but would have been good. Otherwise great!

Self catering, secure parking and accommodation; comfortable walk to the centre. A pleasant local (pub) nearby. The building used to be a school and was architecturally interesting. The property was spacious, clean,,and quiet with plenty of space.

The can opener was broken which was a nuisance briefly (we bought another the next day) The main gripe was that there was no way you could keep the daylight out of the bedrooms-no curtains, only useless blinds. For me that would put me off returning.

Cleanliness, well-equipped, walking distance to centre.

No mirror outside bathroom, parking was tricky and tight.

The flat was generally good, well equipped and certainly all that we would need for our stay.

The booking process was seriously flawed and having traveled from Dundee to Shrewsbury we arrived at the gate unable to get in. The initial phone call to Manchester simply wanted to put all the blame onto us. and they were unable/unwilling to do anything about it! The 'problem' was that we had not been able to pay the £100 damage deposit required. This despite a phone call from myself at the time of booking when I explained that the link provided in the email did not work - I was able to provide proof of who I was etc as required but no means to make the deposit. The person I spoke to confirmed all was OK and this was later followed up with an Email I then received confirming everything was OK. It took well over an hour to gain entry after many conversations, fortunately, eventually a conversation with a more senior manageress sorted things out. Car parking ended up somewhere else on a road outside the flats above the garage. The space was accessed by reversing along some 100 yards with literally only inches on either side of the car. In fact much the same as the road leading to the flats - just a bit scary! The Flat itself was OK, but fair to say that the bed was both small and the mattress was soft, to say the least. The hot water wasn't working when wanting a shower - eventually worked out that the main fuse for the boiler had tripped; Additionally, the shower surface was very slippery and frankly dangerous (H&S); the TV didn't work - that was because the remote needed batteries; there weren't any instructions on how to use the oven or the microwave. Fair to say that there weren't any instructions at all in the accommodation.

Cleanliness

Nothing

This apartment is perfect. Very spacious, extremely well equipped, clean and smells lovely and fresh. Both bedrooms are comfy and cozy and both have luxurious en-suites with shampoo/bodywash/toilet paper, everything you need. The kitchen is also fresh and modern and well equipped. Make sure you read and follow the picture instructions for the gate, main door and apartment door, it was like working out an escape room puzzle and my kids loved it!! Its a great high end, good spec apartment, within walking distance of town, feels safe and secure and I would definitely rebook for my family as well as recommend to others. We had a great stay here.

It would be an advantage if every apartment had their own key fob for the main gate as this can be a bit stressful when trying to leave and the fob hadn’t been returned. Mirrors in the bedroom for drying your hair etc. would be a bonus but this is not a criticism as overall it was fab.

Really modern property in an okay location and it was very clean.

Couldn’t get the hot water working in the shower - so only cold showers available.

Nice and clean and the location was excellent

The day night blinds in the bedroom weren’t blackout so between a streetlight directly outside and dawn around 5am sleepless nights and early rising were the norm. Parking space was too tight for our car so parked on the street where there were always spaces . Felt the bedroom warranted a larger bed king size or above

It’s very clean and the oil, vinegar and rice are prepared. It is a good experience for living in.

Well.layout apartment. Good communication with the owners. Central location with free parking. Easy access to Shewsbury town with its shopping, bars & restaurants. Easy walk, to get to Let's Rock shewsbury (10 min).

There is only one mirror in the whole apartment which was in the bathroom.

Too hot - could not make cool - 26.5 degrees at night!

large rooms - fairly well equipped

no mirror in bedroom - only 2 hangars in wardrobe - bed could easily be a king size walk into town is through fairly rough area - wouldn’t want to do it in the dark - we got a cab back £8.70 tv only has Netflix no live itv/bbc

Great location, fantastic size , all necessary equipments tools etc provided

Spacious and clean. Felt like home.

Parking a nightmare. Roads very busy. No personal service.

Large apartment and really close to Shrewsbury town centre.

Uncomfortably hot in apartment, had 1 portable fan in lounge and windows not openable. The blinds in lounge were far too short to cover the windows and all blinds (inc bedroom) were too thin with no blackout so woken too early due to light in bedroom from windows. Not enough seating in lounge for 4 or 5 people, only one 2 - 3 seater settee despite there being plenty of room. Really unpleasant smell (like drains) in bathroom and communal areas of building. Rubbish everywhere outside apartment building and in car parking area as bins overflowing and rubbish left anywhere.

Spacious and liked the apartment layout. Good to have free parking.

The hot water was turned off when we arrived. Took a lot of calls/emails with customer service to resolve. Not really what you want to spend your Saturday evening doing. Fixtures and fittings not in the best condition. Quite a few are damaged. Needs quite a bit of TLC. Although parking is free, you need to first access the apartment to get the fob to open the gate for the car. This means you need to first find a place to park outside the apartment. This isn't easy to do due to the one way road and the tight space. Would be good if this was explained in the instructions.