The service was fantastic. Our flights were quite delayed and the staff at the hotel were quite accommodating and picked us up very late at night from the airport.

Room was quite noisy in the morning. We could hear many conversations in the hallway and reception.

El lugar es genial para descansar el día antes de un vuelo muy temprano o cuando los vuelos llegan muy de noche. El transporte es súper conveniente, la habitación es muy cómoda, limpia y tiene todo lo necesario para un buen descanso.

Localização

Serviço café da manhã para levar

Localização

Serviços

I WANT A REFUND!

I WANT A REFUND!

Cercanía del aeropuerto

Nada

We like the style

The noise from other rooms/guests

The location RIGHT by the airport is phenomenal. You can literally walk to the airport. The rooms were modern, clean, and perfect for an overnight. The food was "fine." That's only non-stellar amenity IMHO!

As noted above the dinner was so-so and with a rather limited menu menu. But breakfast was fantastic! And included,!

Perfect for a layover at the airport Very close and free shuttle 24h Very kind staff and helpful

Very uncomfortable pillows A bit expensive for the hotel No restaurant so you have to have dinner in the room - there is also a nice terrace for dinner but it’s a bit cold

Estuvo bien la locación porque está muy cerca del aeropuerto

Recepción NO es 24 horas. Hay bastante horas que no hay ningún funcionario en hotel para atender los viajeros.

Secure and comfortable. I like how they offer options to order room service. Airport shuttle is a plus. Highly recommended you book your stay.

le lit extrêmement confortable, les facilités de la chambre (sèche cheveux, air conditionné (ou une souffleuse je ne connais pas bien), chargeurs usb ... ) grande terrasse la situation près de l'aéroport, le service navette ponctuel

très petite salle pour le café, thé ou le petit déjeuner si on ne veut pas manger ds sa chambre

Ubicación y servicio de recogida en aeropuerto

Todo me gustó

Location to the airport was excellent! The people were very nice. The shower was nice too.

No windows in the room, the pillows were uncomfortable, the doors were not securely locked . My husband was able to use the key in my friend’s room.

This is a real gem of a hotel. Located so conveniently next to GUA airport. Extremely comfortable rooms, good wifi, tv with netflix and hairdryers etc. Staff were so friendly and offered us a breakfast to take away to the airport before oir early morning flight as well as a free shuttle.

Nothing

Really close to the airport. Hotel is great and offers transfers to and from the airport for free making it super easy when first arriving or departing. We were leaving very early and staff gave us a packed breakfast which was appreciated.

Only negative would be the water pressure of the shower, however other than that it was great.

Siting on the patio for breakfast

The front desk staff were lazy and had a sour, rude attitude. Room did not even have a hot water kettle for tea or coffee. Messaged many times about airport shuttle, but just received a generic. Proscribed response. Staff did nothing to answer the concerns I had, and they made me feel very unwelcome and uneasy. I could not recommend this place, Staff have the attitude that guests were an inconvenient bother... they are only interested in collecting money..

Transporte a airporte free

No

creo que es lo unico que deseo hacer ver en este momento

relativamente algunos toques en el mantenimiento y la presentación de la habitación

Die Nähe zum Flughafen (3 Minuten mit dem Taxi) Die ruhige Lage Das moderne und gut ausgestatte Zimmer Das sehr freundliche und hilfsbereite Personal

Sehr schönes Zimmer und Bad. Flughafentransport hat bestens funktioniert.

Keine Kulanz bei eine Stunde früher einchecken. Wurde Geld verlangt obwohl das Zimmer schon langefertig war.

Very convenient hotel to travel in and out of Guatemala, 2 minutes from the airport. Friendly staff that were happy to do airport transfers at all hours and helped us get a driver to Antigua even after check-out. Basic, clean, decent rooms. Nice breakfast. All in all value for money.

Showers had zero water pressure and had to ask for a second set of towels in a 2-person room. Thin walls means hearing other guests leave. Blankets are so heavy that you either sweat (under them) or freeze (without them). Would still come back just for the convenience of the location.

Ausstattung ist gut und das Bett sehr bequem Das Personal sehr bemüht aber spricht leider fast gar keine andere Sprache als Spanisch Die Lage war super, 30 sek. Mit dem Auto zum Flughafen zum Hotel gefahren

Das Internet war so schlecht und daher ging der TV nicht. Das Frühstück ist ok, nichts besonderes und man bekommt einen Teller serviert - aussuchen kann man sich nichts was etwas ungünstig ist wenn man picky ist.

The location and bed quality were good. It was nice to have a quick shuttle ride to the airport in the morning.

The room was not as pictured, and was more of a room for one guest rather than the two we had booked it as. E.g. - There was only one towel supplied. The room still had a shirt remaining in a drawer left over from a past guest. The shower had very little pressure and flow for the water, making it a long and annoying shower experience in order to rinse off from cleaning oneself. A coffee maker was in the room, but no coffee packet supplied.

La cama, muy acogedora

Ubicación y comfort

El alojamiento es muy cercano al aeropuerto, funciona para vuelos tempranos ofrecen servicios de traslado, desayuno para llevar. Hay aire acondicionado en el hotel.

Pese a sus ventajas de cercanía, la atención es pésima. Durante un paro nacional sin posibilidades de traslado en el país, se negaron a hacer cancelaciones ( cosa que no hicieron otros hoteles en lugares turísticos y de 5 estrellas). Adicionalmente revisan la habitación cuando uno sale, como si uno se robara alguna cosa o dañara algo. Realmente es muy caro para lo que ofrecen.

Limpio, ordenado, organizado, servicial

Menu de comida demasiado básico e inalterable.

Comodidad

No tiene letrero afuera

Nothing at all

Everything. The staff was rude, they gave me a option for either a waffle, eggs or bacon meanwhile everyone else had a FULL plate. They was rushing me out and wanting me to pay for transportation to and from there using their shuttle. I will never book here again or recommend this horrible place