Location and house.

What some problems with the toilet. Content came up. Owner was aware of this. The family before us also had these problems. The owner gave us a refund. After that we needed to communicate with the agent Evolve. That was not easy. We received our money more than 6b weeks after it had been promised to us. We are not going to blame a party for that. However the communication with both Booking.com em Evolve were not up to the standards to say the least. The one hand is not knowing what the other is doing and there is no knowledge on how refunds should be executed and followed. This is true for all the parties involved.