Nice setting and quiet

Beds not the most comfortable and paying extra for to get an iron/ironing board was not expected. Also no washing machine

Quite and nice hot tub

Main bins would be better if signed for or inside the gated area

Great size, extremely clean and comfortable. Nice and peaceful.

We thought 10 am was too early to be out on the last day and 4pm was a littler late to check in. Having paid the £150 security deposit before entry was a little nerve racking I felt like we were tiptoeing around and not fully able to relax. The property was extremely hot too, with no fans.

The lodge itself was beautiful, we were in Lodge 7 which was a perfect spot as was out of the way and private. Interior was spotlessly clean, modern and well looked after with bedding, towels and a well-equipped kitchen. It was plenty spacious for 3 adults and everything needed in terms of beds, 2 bathrooms, kitchen/dining/living area. Location is great, about a 10 minute drive to Eastbourne and again about 10 minutes from Polegate so plenty of dinner options and places to visit. The park itself is peaceful and quiet, lots of wildlife nearby which makes for a beautiful backdrop and noise.

I’m pretty sure our hot tub wasn’t working properly, the jets just never turned on or were very very weak. However admittedly we did not bring this up with any staff as we were only there for 2 nights and didn’t feel worth bothering anyone. We could still enjoy the warm water. Personally, I was genuinely a little scared reading the reviews about the £150 holding charge and all the rules. I was sent a message a couple of days before to send my email to be sent a link to pay the £150. I did feel this was a little blunt and not very professional or welcoming. I’m not sure what other ways you could pay this charge but it came across quite rude, just a bit of feedback that’s all.

Beautiful finish inside with quality fixtures and fittings and very comfy beds. Lovely quiet and secure location. Larger than pictures suggested with lovely relaxing atmosphere. Despite teething problems would definitely stay again now we know what to expect.

No fan, watered down soaps and washing up liquid. Lovely hot tub but unclear instructions for use, jets would not stop running cycles at night. No staff anywhere at any time, fine for us but might not suit others. Biggest issue was the confusing and poorly communicated long list of rules. Multiple different warning signs and conflicting information, slightly unfriendly language and not communicated at booking and security deposit not communicated until 2 days before check in. Fortubately not an issue for us with any of the rules but transparency would be appreciated.

The location, the facilities, the cleanliness, the quiet. It was a great place and I would definitely stay again.

The only thing I could complain about was that the duvet on the twin beds had a cover that was too small.

Everything was amazing it's our second visit and will definitely return

Having to come home

Really high quality accommodation in a lovely peaceful location