Serena Beach Resort and Spa
About this hotel
Situated in Mombasa, this attractive hotel for £101 per night is a great option for your next trip. Hotel with private beach, full-service spa Catch some rays on Serena Beach Resort and Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Serena Beach Resort and Spa offers 164 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. A private beach, 4 outdoor tennis courts, and a health club are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Mombasa
Reviews
4.5/5.0
Excellent(165 Reviews)
8.0
Nice place!
10.0
Wonderful result ! I will be back !
8.0
I liked the grounds, the architecture of the place
Beach is just ok, and pool overcrowded
Food was not quite up to my standard in the main restaurant although much better in the separated grill right at the beach
5.0
Great grandeur, property super well kept, pristine beaches, lot of amenities, 5 star property with great service. Top class service. Loved it.
2.0
Beautiful grounds.
Vast gardens and well maintained.
Decent beach front with some activities.
This hotel is 50 years old, I googled that and it’s been modernized to still afford a good stay.
That’s laudable
Where it lets down is the food.
Breakfast was decent but dinner was a huge letdown.
I’m not going to bore you with details, skip the dinner buffet by all means and if you must, the sea food restaurant was a good option.
I will never understood paying for things like water when you have a buffet.
What is one supposed to do?
Choke on meals.
5.0
We absolutely loved our stay at Serena. From the airport transfer, reception, pool, bars, dining options (especially Jahazi Grill), kids club, room service, and turn down service. Everything was excellent, and the staff went above and beyond for us. It rained on our last day and they extended our check out to 2pm due to flight delays.
5.0
Loved it. Coming back for sure.
4.0
Great location. The property is well kept. Most of the staff are very friendly
5.0
I enjoyed the Swahili atmosphere at the hotel, the International standards at the Spa, and the kind attention of all the staff I encountered.
5.0
Wilson and his staff are excellent. They made things right when Expedia couldn't. I will never forget them and plan to visit again.
5.0
A fitting end to our holiday and a restful break after a safari tour. High light of the hotel was the quality of the food and the helpfulness of all the staff. They bent over backwards to make sure our stay was comfortable. A particular mention goes to Evelyn at the front desk for helping us with a later check out, Nelson who runs the watersports centre for organising our trips out and the enthusiastic pool instructor for the pool aerobics and water polo.
3.0
Very nice beach hotel. Quiet and not many beach boys to bother you. Staff were very friendly and helpful, especially Evelyn on reception.
The food was nice and reasonably priced. I would stay again
5.0
We had an excellent stay, everyone went out of they way to help. The chefs Eric and David made us excellent vegetarian dinners.
We were accommodated so well as we have a late flight. We cannot praise the staff enough for making our stay a memorable one. looking forward to returning to the property.
4.0
Excellent food as always. Very good facility. Waiting staff a bit disappointing his time.
4.0
Property is great . Only fault is no CCTV on property in the event of mishap. Got my shoes stollen at pool area and security couldn’t do much. Could have been worse (wallet or phone) .
Other than that, it’s good property for both couples and Family vacation.. Staff and service is general is excellent.
1.0
Very disappointed in this Serena property. Very outdated and when we got into our room there were hundreds of mosquitos in the room. They came to spray, but then did not clean up the room that now had dead mosquitos every where. They have no where to charge the cell phone so I had to leave my phone at the front desk. I would not recommend this place,
4.0
Beach nice but to much harassment from locals for business .locals are aloud to use beach and at high tide walk through hotel to exit.not a place for children as they have nothing to do other then pool
5.0
The hotel and grounds are very beautiful as is the beach area. The food was outstanding, a real highlight of our stay and we were hugely impressed by its standard. Finally, the staff couldn't have been nicer or more helpful on top of their overall professionalism
5.0
I’ve stayed at several Serena properties in Kenya and they have all been wonderful. Buffets were delicious. Many choices. We did a sea turtle release.
5.0
Beautiful serene place to relax with Family, Great hospitality from reception to room service and care to exceptional staff at the restaurant. We really enjoyed our time at this Serena. Have stayed at Serena Nairobi,,,this outdid it. Great service! Beautiful beaches, outdoor and swimming pool.
5.0
Beautiful resort. Great food. Lovely service and amazing spa.
5.0
Beautiful resort. Great food. Lovely service and amazing spa.
5.0
Spa
2.0
The hotel has a beautiful ambiance. Beautiful scenery. However, it is a little bit old. We had incidents with our toilet flooding. But the staff was accommodating and fixed the issue instantly. Overall, beautiful experience.
2.0
The hotel has a beautiful ambiance. Beautiful scenery. However, it is a little bit old. We had incidents with our toilet flooding. But the staff was accommodating and fixed the issue instantly. Overall, beautiful experience.
0.5
Had to change my room. No lights at the room at midnight. Checkout was horrible experience as they wanted me to pay for invoices that were not mine and i even didnt go for that restaurant
1.0
Had to change my room. No lights at the room at midnight. Checkout was horrible experience as they wanted me to pay for invoices that were not mine and i even didnt go for that restaurant
1.0
A day and half out of the days to get internet.
2.0
A day and half out of the days to get internet.
5.0
Extremely helpful and positive staff. Quiet hotel (it was less than 50% full). Superb food (good choices too). Very anxious to please and grateful that we chose to visit. We have visited many hotels worldwide over the past 20 years and this was one of the best for a relaxing holiday
5.0
Room service is pathetic .....24 hours room service is not respected .....request for service is rejected ....i asked for club sandwich...but was told to go and hsve buffet Breakfast...i wanted a quiet breakfast in my room
5.0
This is an all inclusive resort. You dont have to go anywhere accept for shopping and you can get some local things at the small store that was on the property. They have a good business center and I was able to print documents from my room to the business center. They also provided umbrellas and power adapters upon request. There are plenty of things to do and see. I spent one day at the spa and got the full treatment. It looks like they are slowly going through all the facilities and updating / remodeling them. I felt very secure and well taken care of. They even took me a few places via the hotel shuttle, which normally you would get a taxi for. Great place with a great staff.
5.0
The property was well maintained, the staff were very helpful, the food in the seafood restaurant was awesome.The only glitch in the stay was the confusion in picking us up at the airport, we ended up taking a cab
5.0
All staff was amazingly nice. The scenery is just beautiful and the hotel although a bit old is very well kept
5.0
The food and service were both outstanding! We are at the buffet and the seafood restaurant and both were excellent.
5.0
Friendly staff, great & secure location! Would go back any day.
5.0
I got bit by mosquitoes in the bed every night. Everything was great.
3.0
Wonderful place with fantastic scenery and pleanty of accitivities, i.e. diving, snorkling, wind surfing, camelriding, pool, tabletennis, gym, spa, etc. many for free (wind surfing was!). Small sales persons on the beach was kind and not too eater. Lost a phone and was returned to me!! (gave good reward). Great pool with pool bar. Really nice restaurant with excellent service. Live music at night. Rooms were quite large and nice (bed not too good though). Great big bathroom. A little far outside Mombasa town - only 14 km, but that's like 1-2 hours! Smaller town nearby - 10 min in taxi/Uber. Worth a visit. Okay for kids/tweens too, but only for a few days I would say.
2.0
Serena is always an assured bet. The service is second to none. The staff are friendly, professional and nothing is too much trouble. Will definitely be back again.
2.5
I was here on business, but wanted to enjoy a place on the beach for my one day off. The Serena was perfect. The staff was lovely, going out of their way to make sure we were well taken care of and comfortable. The rooms were really nice- with a sea view and lovely balcony. The beach was really nice- with a beautiful pool option as well. I feel like this was the perfect choice for work or play.
FAQs
How much does this hotel cost compared to others in Mombasa?
The average price for a rental in Mombasa is £52 per night. This rental is £49 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Serena Beach Resort and Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Serena Beach Resort and Spa. Enjoy the water!
Is Serena Beach Resort and Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Serena Beach Resort and Spa?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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