Such great access to Ballpark Village and great to come back to the lounge to watch a basketball game

Love this hotel for our overnight stays downtown. The rooms have always been clean and comfy. All staff are courteous and efficient, especially the valet! Love lobby lounge and the roof-top bar.

Had to ask multiple times for a rollaway bed - ac kept blowing heat- covers on our bed had pinks stains on them - found at Patrick’s day wristband throughout the room -pool closed when we went to use it at 9am they were cleaning it

Short one night stay with family. Everything was great!

Hotel is outdated and hot. No ac in room only goes down to 66. So hot in the rooms. Very outdated and worn.

Parking expensive

When we got there our room wasn’t ready and we waiting an hour or two in the waiting area. We wanted to go walk around but we had all our stuff.

Loudest elevators ever in the West Tower.

Stayed for a 1 night family stay. Great location to food and arch and not far drive from zoo. Id pay extra next time for ball park view, because city view is mostly the rooftop from the next building. Parking is $40 additional which was a slight bummer but it was fairly secure, just across the busy street. The tv had not so great reception and the room was clean minus the mystery hair in the tub. Also the shower head hung loose so you had to shower against the wall so that stunk too. Aside from the little complaints, overall the room was comfortable eith the right amenities. If the trip was longer I might have asked for more assistance, but for a 1 night stay it was good.

Everything was okay until check out and they over charge me , i didnt appericate that at all

The bed was very worn and springy. Had mold in the bathroom which my daughter and I are highly allergic. Most rooms had usb ports in lamps or alarm clock. We had none. We left brick back home. Asked the front desk and they could not help. Breakfast was good.

The staff was friendly & helpful !

Well to start they gave us an upgraded room which was super awesome. After the first night we noticed there was some stains and some of our bed linens and I let the staff know and they immediately changed our bed with brand new blankets and sheets and we are very appreciative. Our view was amazing and our stay was really nice. Overall five stars

Super close to the ballpark, walk right across the street.

The place was great other than the fact we mentioned the ice machine outside of our room door #1415 was leaking which also leaked into our room and was enough to form a puddle. We mentioned this early in the a.m along with asking for extra toilet paper. We got back to our room at 2.m with a larger puddle of water along with no yoilet paper. Lady at the front desk dropped the ball.

so far so good

Refrigerator was turned all the way up, unbeknownst to us, via a dial on the backside. All drinks placed inside froze and burst, causing a huge mess. Hardly any water pressure whatsoever. So little pressure the shower function would not work.

Needs a little updating but the hotel has the best staff and service Close to many great adventures, venues, and nightlife.

If I could post pictures I would … around the area and inside the property was fun , nice people , welcoming, I could go on…. We were attending the NYE 2024 party in the roof top 360 bar which is in the East tower. We got stuck in the WEST TOWER….when we booked we were not told 11th Floor West tower. So if you book a King Suite Busch Stadium view and want to hang at the roof top bar be sure to book through the hotel directly. We booked our room for $300 and paid $150 per person at the NYE party so we called down stairs ask a lady at the desk if we could be in the east tower and she was rude and told us “ You have to wait in line like everyone else “ we were like What??? We are just asking if you have rooms available in the east tower so when we leave the NYE party we will be in the same tower. LISTEN we knew when we got to the roof top it was going to be a blast IT WAS A BLAST and we were going to be Drunk … we wouldn’t make it far if we had to stay in the West tower. A gentleman got on the phone and said please grab your things and come to the from desk we are going to help you out. We got a new room in the East tower 1 King suite Busch stadium view .Room 1402 … Seriously they could take care of there rooms better, bathroom tub knobs were exposed holes in the walls , made a nasty grinding noise when the water was running, caulk was pealing off … there is no reason for rust to be running down the walls, window seal hanging off the window. A lot of condensation

We had an excellent time, the room was good the bathroom could use a little bit of cosmetic attention, other than that it was a great room.

Valet parking was full and had to walk a block away to a parking garage to park. Room wasn't very clean with several black hairs in the bathroom and grime buildup next to the toilet. All food vending machines were "out of order" in the entire hotel, and the ice machine on our floor didn't work either. Convenient if you're going to Ball Park Village or a Cards game, but not worth the money otherwise.

It was pretty clean but the was orange stains on the underside of the comforter... there was a huge lack of vending machines in the hotel 1 soda machine on every floor but only 1 snack machine in the entire building and nowhere delivers food after 4am

The only reason i cannot give a 5 star is due to dirty smelly water backing up in our bath tub that we could not use. The hotel staff took great care letting us know they would fix the issue and even refunded our parking pass to the garage. Nice clean room friendly staff. we will stay here again

Next to ballpark village

The roof top bar was awesome definitely worth it

Desk

Shower was dirty, the exhaust fan in the bathroom was non existent, the hinges on the bathroom door were rusty, weird stain on the comforter and there was a wall that was starting to buckle next to the closet.

This was our first time using a Hilton hotel, it was beautiful. I was missing shower gel and needed some more towels which they took care of as soon as I said something. The Crabtree shampoo and conditioner are a wonderful smell. The bed was comfortable. Overall great experience!

Room was dirty, floor in the closet hasn’t been swept since it was build it looks like. Lamp did not work. Bathroom was dirty

love the hotel, beautiful view, valet team was slightly rude and i was told they had free parking but ended up having to pay an extra 30 bucks for it, other than that had a great stay

Beautiful hotel and within walking distance to the ballpark village.

The valet guys were very helpful & polite!