The property was very clean

Loved this place!Room was very clean..breakfast was delicious and hot!Coral at front desk was so nice..Definitely would stay again.

There was an issue with check in, as I was told that my reservation was put in for September and not October. After about 10 minutes, it was resolved. However, the next day housekeeping and front desk called to ask if we were checking out when I had booked for 2 nights.

Sad to see such a great memory fall so short of what it used to be. Stayed 4 days and didn't get bed/towel service. Plumbing was a mess. Rooms smelled. Restaurant was closed. Staff was kind and eager to serve, just not enough of them I suppose.

Staff was friendly and my room was clean. However it was also very dated. The bedding was extremely worn, the bathroom lights flickered the entire time and the internet was horrific. I had to go to a local coffee shop to get enough speed to do any real work.

Shower needed to be worked on. Accessible clothes rack not sturdy enough to hold my clothes. You want me to have a good nights sleep, get quality pillows. HVAC unit very loud - hard to sleep with it going on and off all night. People friendly, facility quiet, and I s clean.

Our room was great except for the pillows. The pillows were tiny for a king sized bed. They were also very mushy. Free breakfast was fabulous! The hotel was quiet; we didn’t hear any other people. It was very inconvenient to park by the rooms, but to have to walk a long distance to the lobby to check in. My husband is disabled and the hike to the lobby was difficult. I had to drive around the building to pick him up

Arrived after 12 hour trip at midnight. They said they had my reservation but had no rooms available. Had 1 room but is was reserved for a Silver member. Called 4 other local hotels, all full. Booked a Baymont across street. Upon arrival they too said no rooms. Drove 10 miles further and got billed for a third hotel. Asleep at 130 am. Ruffem schnuff em....

A bit dated electronics access. Functional but dated.

Everything was great, they have a very good breakfast. Everyone was very friendly.

I had requested, and received confirmation for, a room with 2 queen beds. Instead, our room has one king. Liveable, and not wi=orth the trouble to change, but not what we really wanted.

First let me say, all the the staff we encountered were amazing and friendly. That is what made this stay OK. The actual accommodations are dated and need a good cleaning. The location had ample parking. A disappointment for the price and anticipation of a modern conference center.

Pleasant staff Good complimentary breakfast Would have been better if the lounge was open with some entertainment

Hot tub was not in service

Every night we had people making noise and waking us up, you could hear every word from the room next door, and in the hallway they scheduled a wedding party that screamed, yelling, and beating on the walls in the middle of the night to a group of ladies staying across the hall from each other opening and closing the door every 5 minutes late into the morning

They didn't clean my room until I checked out.

Both the sauna and hot tub were closed down. Rooms need to be updated, It may be time to reseal the tub/ shower combo!

convenient, clean, space worked great for us. Excellent communication from hosts.

The inside was gorgeous and very elegant. The guests were very friendly. One thing I didn't like bout my room was the restroom smelled of strong urine due to a urine soaked shower curtain. The bed was comfortable despite worn out linens with small holes. Never the less I had a comfortable sleep and enjoyed a complimentary breakfast which was magnificent ,so it was a positive experience even though the hot tub wasn't working....I still enjoyed the pool which is overdue for a cleansing. To sum it u in a nutshell...I will return there for another stay.

The rooms were not clean at all there was blood on the sheets and open condoms on the floor which lets me know the rooms were half way cleaned. It smells old through your the hotel not the same conference I use to go to years ago.

This property is in desperate need of a make over. The parking lot has weeds growing in the cracks, doors are taped shut, the halls smell musty. The room we got overlooked an atrium so no outside window. The bar and grill on the property had no food with the exception of 4 types of pizza. However the room was clean.

I would stay there again

Our first room was on the main level and our room window opened to an interior hallway, through which a wedding party was using to access their event room. Very loud. Our first room was not vacuumed and there was a dirty sock laying next to the bed. The bed linens were so worn that there were tiny holes throughout the sheets and pillowcases. worse than something you would pick up at Goodwill. We asked for a new room and got one on level four. Much quieter. This time it was vacuumed. And the bathroom with some hot clean. Although the grout and workmanship on the tile was not great. The sheets were still worn. The clerk at the front desk at check in couldn’t tell us if breakfast was being served on the weekend until nine or 10 in the morning. Apparently Sunday is not always a weekend day? The pool looked great, but with the wedding party, we decided not to use the pool.

Nice clean hotel

Huge hotel with a huge pool. Clean and comfortable room and a fantastic free breakfast layout with several options. Very grand looking inside, very beautiful. I would love to stay here again.

I plan to contact the manager on Monday, but briefly . . . There was a loud knock on my door at 11:30 pm, which I now believe was the front desk clerk. I was awakened by two phone calls in a row on Saturday morning from the desk clerk who asked me to come down to the desk. I told him I was still in bed, but that had no effect. I asked if it was urgent. He said yes. I asked if there was a problem. He said yes. That's it -- no further information or explanation. As I was getting dressed, all kind of things ran through my head, Had I done something wrong? Was a family member sick or hurt? Was someone there to surprise me? (No one even knew what hotel I was in.) What could I possible have done?? When I got to the desk, he asked if I was in room #### and I said yes, nervous and worried about what was going on. He said, "You're in the wrong room." The key worked, so how could it be the wrong room? He said, "you need to gather up all your belongings and move to room ####." I was incredulous! I said I was checking out in just a few hours and that was ridiculous. He asked when I was checking out! It was right in front of him. Eventually he realized the idiocy of his request and said never mind. My relaxing, restful morning was ruined. Also, I chose this hotel partly because it supposedly had both a bar and a restaurant. What I found was a bar only, no restaurant for dinner, and the bar was closing to the public in an hour because of a ticketed show.

There was a soda bottle on the floor under the sink in the bathroom

Well they charge an additional 25$ they said I'll get the money back also it's a dangerous area they have people scouting to break into people's cars and possibly rob them they wait till you pull in and they hit the lock button multiple times to indicate a target witch they did as we came in and now my passenger window suddenly doesn't work witch is typically what happens when hastily trying to slim jim a car they then lock it back to cover their tracks..... I don't think I'll be back to this hotel also she wanted multiple cards acted shady when I offered my chime card I use it to prevent fraudulent charges........ Wasn't happy honestly that 25$ I was charged was money I budgeted for drinks and food really ruined my trip I'm poor 25 bucks is Alot of food and drinks that I don't have available I'm going to give the charge a week to be returned before I turn it in as fraud

There was no breakfast like they said there was supposed to be. They threatened to tow my bf car if I didn’t add his car on the parking lot. The air in my room didn’t work and neither did the microwave. The water was not hot for a shower. There was plenty of parking and it was quite.

The employees we met were ALL extremely friendly! We especially enjoyed chatting with the lady who provided our delicious breakfast and one of the housekeepers who happened to be in the elevator with us. Nice facility!

I stayed here because it was a convenient location as to why I was in town. I rented two rooms, which I disinfected and it was pretty dusty. There was was dried up blood or rusted water marks underneath the bathroom counter in one room and spots of the same in the other. I thought they had upgraded the hotel but no usb plugs and the toliet made a horrible nouse when filling back up. Look like some patch work had been done. The staff was pleasant and very helpful.

Unfortunately, my room did not have a microwave. I wasn’t sure why the owner chose to put a house refrigerator in the rooms and take the microwave out, but that was the only part of my stay that I was not pleased with. The breakfast was very good. The staff was very friendly.