Best Western Plus Oak Mountain Inn
About this hotel
Nestled in Pelham, this charming hotel for £83 per night is a great option for your next vacation. Hotel in Pelham with free breakfast and fitness center This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite. Best Western Plus Oak Mountain Inn offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. This Pelham hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Gym / Fitness Center
Map of Pelham, AL
Reviews
4.0/5.0
Good(1,015 Reviews)
1.0
From a service perspective, this is probably the worst experience I've ever had at a hotel. I checked in when I arrived around 11:00 p.m. The lady at the desk said she would be there until 6:00 a.m. I went to my room on the 3rd floor in the cards didn't work in the lock. When I went back down to the desk, no one was there. For the next half hour I knocked on doors, rang the bell, yelled to the back, walked around the desk, and went outside to call for her. I even notified hotels.com and had Best Western customer service call the hotel, but still there was no answer. I was at the point of either having to sleep in the lobby or go to another hotel, when she finally came running in from outside and acted stunned that I needed help. She said I was outside, why didn't you come out there and get me? I actually did step outside twice and call her name very loudly. She wasn't within sight or hearing, apparently. I finally figured out she was napping in her car. She proceeded to tell me that she wasn't surprised it didn't work, since it didn't work the night before either. Then she took me up there to use her master key, and it didn't work. They finally managed to get the door open long enough for me to go into the room, but I couldn't leave bc there was no working key. By then I had very little time left to sleep before my morning meeting. Also, when it comes to places to charge your phone or devices near the bed, the equipment is very outdated. I will never stay here again.
5.0
Our two night stay. The room was very comfortable in size. The television did not work very well as we had to giggle the cable often to keep the picture working where we could watch. Breakfast was good. All that you would need to get your day going. If I were back in the area I would stay again.
5.0
Front desk person was extremely nice upon check in. Breakfast was above average for an economy hotel. Rooms were very clean.
2.0
Our dated and misleading information. The air conditioner was hanging from the wall. They advertise roll away beds, but there are none and they said they have not had them since 2020. One of our guests had to sleep sitting in a very uncomfortable chair due to the false advertisement. The breakfast was good, but that’s about it. The rooms were clean enough but stained sheets and odd smell. We would not choose this hotel again and for the price it was not up to standard.
2.0
Room was very gross, from the smell down to my children’s socks being almost black from walking on the dirty carpet. There were burns in the carpet like it’s been used as a drug room. Also the sink did not drain well.
4.0
Was clean, bed comfortable.
Need 2 sitting chairs not 1. When your two people would be nice to have 2 chairs to sit in.Breakfast was ok, not as good as its been in the past.
1.0
Hair on bed in each room I was moved to.
5.0
Staff was friendly, food was good , bed was comfortable no complaints.
5.0
We arrived around midnight and was greeted by a lovely lady by the name of Stephanie. Absolutely stunning. She was kind, inviting and very friendly. She made check in effortless. The room was clean and comfortable. The morning breakfast bar was far above average. I will definitely stay again and I hope to have Stephanie greet us.
5.0
Overall our stay was great. Bed might could have been more core comfortable but for the reasonable price it was fine for 1 night. Otherwise, the staff was friendly, property and room was clean, free breakfast was good and restaurants were easy driving distance. About 25 minutes from Birmingham. Would definitely stay again.
5.0
Clean, comfortable, quiet & friendly staff.
5.0
I spent 3 nights at the BW while in town for a tennis tournament. The hotel was clean and quiet. The hotel breakfast was good and the staff were excellent. I was very happy with my stay and would definitely stay here again.
3.0
This best western used to be your standard cheap crappy hotel. NOT ANYMORE!!! It is updated, Clean and Nice! Super nice staff. Great breakfast. And it’s still one of the cheapest hotel near oak mountain. Could be happier with it! Whoever took over managing this hotel, Thank You!
10.0
Such friendly staff!
3.0
Every person we came into contact with was friendly and efficient. Liked it so much we stayed there the next week when we happened to be coming through the area again.
10.0
Conveniently just off the freeway. Staff was very friendly. Our room was very clean
10.0
Very clean. Very quiet.
10.0
Great stay, great breakfast
10.0
Clean and quit
10.0
Friendly and helpful staff. Good breakfast options. Comfy beds. Clean and well maintained.
10.0
The staff was wonderful and helpful in every way. The breakfast bar had more variety and options than most hotels. We had everything and more that we needed and we’re very comfortable for our stay! Thank you!
8.0
Nice staff and property well maintained.
2.0
The mattresses sleep horrible. My husband and I woke up with our back and body hurting. We didn't lay down with our body hurting. We checked out as soon as we had gotten up.
3.0
When I find myself in the Birmingham area again, I will definitely stay here. The staff was very friendly (especially the night and overnight ladies). These ladies made me feel like a member of their family. It was a joy to encounter people that still love their jobs.
10.0
I have stayed here 3 times before and been well satisfied. But this time I was in room 303. It was eye level with I-65 on the end closest to the interstate. It was also right above where the food delivery truck parked to unload. Too noisy.
3.0
Was everything you could ask and need for a hotel experience. Staff was nice and available at all times. Breakfast was good. Room was nice and clean. Would stay there again.
1.0
Me and my girlfriend was spending our anniversary weekend with them and on our final day early in the morning my girlfriend was awaken by a roach crawling on her face and I went downstairs 3 separate times and was told there’s nothing they can do since I booked with Expedia and that she could only give me 1000 best western reward points I am highly disappointed and will not be stay with this company again and will be contacting corporate regarding the matter
1.0
There were roaches in the room. Bed was uncomfortable. The breakfast was good and the staff were nice.
4.0
Convenient to all sorts of stores and things to do.
5.0
I loved the location being close to the state park
5.0
We wanted something of the night on our way home and this hotel came up.... really nice, clean, good breakfast.
2.0
Very friendly staff and very helpful. The beds were super uncomfortable
3.0
Place appeared to be fairly recently updated. Clean, comfortable room. Every staff member encountered was extremely friendly and helpful; makes you feel like you're visiting family. Breakfast was very good, especially the cooked food (sausage, eggs, gravy). Much better than typical fare at hotel continental breakfast. Definitely recommend for a comfortable stay.
3.0
Very clean and great business
5.0
We had a great one night stay. Super friendly and accommodating staff. Our room was clean and quiet!! We will definitely stay there again.
3.0
The AC unit was incredibly loud. I had to turn it off. Fortunately it was getting cool outside so it was not necessary. I turned it off, and reported it to the front desk on checkout.
4.0
Needs updating.
5.0
We stayed at this hotel for the convenience of the restaurants and accessibility to the highway. Comfortable hotel with friendly staff.
3.0
Very clean comfortable friendly place to stay. Good breakfast the next morning.
3.0
We have stayed their twice now for a concert at the Amphitheatre it is within walking distance. They are always friendly and clean. We got soaked at the last concert and had to have a few things dried. The young woman at the desk dried out clothes for us which she didn't have to. Would stay there again.
FAQs
How much does this hotel cost compared to others in Pelham?
The average price for a rental in Pelham is £98 per night. This rental is £15 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Oak Mountain Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Oak Mountain Inn. Enjoy the water!
Is Best Western Plus Oak Mountain Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Oak Mountain Inn?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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