On the money we paid. For one night. It’s the bed that let the place down. Two beds together and hard mattress shame really View great centre of town. Pleas upgrade your sleeping mattress. For the money you charge and no free parking or extra for a gold member

This is an ageing hotel in need of updating in some of the rooms - old mirrors, bath over shower, old taps, etc - however the exterior was having a face lift whilst we were there so maybe some work ahead on the interior. Having said that, the staff were great and extremely helpful, the view was fabulous and the hotel very well located. We would go back again.

It has a good position and the pool is nice. Staff are friendly. But the aircon is freezing and there is no thermostat - just 3 levels. The lowest level was still freezing…

Weekly room service, probs not good enough!

The property is in a good location with friendly staff members. The condition of the property is an average because the lights are on even if I switch of the electricity, can't close the shower completely thus water goes out of the shower, moulds or black marks at the shower base, etc

The apartment overall very comfortable although shower in the bath not good for older generation. Couch could be replaced.

We have been staying here on and off since it opened and always loved it. This time very disappointed. They have split the hotel between managed appartments and Accor. No dining room and building has allowed to become tired and unkept. We stayed on 6th floor and had to ensue a horrible noise from the plant room all week. We were told it related to the air con and they were aware of it but no effort to ameliorate.

Booked through wotif and told our reservation was complete and we needed to pay on check-in. At check-in we were told our booking had been cancelled because we didn’t pay a reservation fee through wotif and there were now only 5 non-oceanview hotel rooms available in the whole complex for $400 more for the 6 nights, and no parking included. We were shocked at the extra cost so checked online at accom options and found we were able to book through wotif an oceanview hotel room in the same hotel for $60 more than our original booking. We went to check in again 30 mins later and managed to book our exact same oceanview hotel room we originally reserved. We were relieved we now had accomodation after our initial shock, and paid the extra $19 per day for parking. The a/c broke in the complex and our room was a sauna for one day/night/day but we were grateful to be provided a 1 bedroom oceanview apartment for our last 2 nights.