Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Accessible Tub) | Premium bedding, in-room safe, desk, laptop workspace

About this hotel

Situated in Saint Charles, this lovely hotel for £78 per night is a great choice for your next vacation. Hotel in St. Charles with free breakfast and fitness center Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel offers 83 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Gym / Fitness Center

Map of Saint Charles, IL

Nearby attractions

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

4.2

Excellent(427 Reviews)

Hotel in Saint Charles, IL

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

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££££

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Gym / Fitness Center

Map of Saint Charles, IL

Nearby attractions

Reviews

4.2/5.0

Excellent(427 Reviews)

5.0

May 2024

Nice hotel very clean

5.0

Apr 2024

I was very impressed with the breakfast options! Quiet and clean bedding. Thank you!

5.0

Mar 2024

From check in, to check out. Our stay was amazing. We went for one night. My daughter turned 5, and she wanted a hotel stay to just swim, so we did just that. Checking in, i was greeted by i believe her name was Aileen, the most friendliest and nicest person ever. She made sure everything was answered, asked the reason for the visit, actually our room was going to be on the 3d floor, but since i had mentioned the reason i was there, and with a 6 yr old and two 5 year olds, she changed us to the 1st floor, easier for us instead of traveling up and down with littles... Later in the evening we went to get ice cream for the kids, she was so sweet to the kids, she is just an amazing worker to have. Her customer service goes above and beyond. I made sure to tell her also. Shes amazing. The kids really enjoyed themselves, beds and pillows i rate at a 10, very VERY comfortable.. Breakfast another 10.. I will be staying here in the future that is for sure..

10.0

Feb 2024

Nice Hotel

6.0

Feb 2024

Easy to park

10.0

Feb 2024

Very clean hotel with extremely friendly staff

8.0

Jan 2024

Nice, clean, & friendly staff

10.0

Jan 2024

Nice and clean easy to find great service.

10.0

Dec 2023

great location clean and up to date rooms

10.0

Dec 2023

It was a great two-day stay. Clean, easy check-in/out, breakfast was solid, and the pool was clean. Only downsides I ran into was the pool area was pretty cold(so limited swimming), and a few really loud kids post 11pm(not the hotels fault at all). Would highly recommend!

10.0

Dec 2023

The people running the hotel were very friendly and our room was exceptional. Very clean. The free breakfast in the morning was very good with many selections. Will definitely be back when we are in the area.

6.0

Dec 2023

I had a queen beds room. One of the beds the sheets were wrinkled and had not bed changed, one pillow case had makeup on it. It clear to see it wasnt changed. Night person was not at the front desk and a note was left back soon another guest had been waiting 20 mins. No coffee made a 5 am when we left, they have stated they have coffee 24/7... Rethinking of I'll be back.

10.0

Dec 2023

Very clean, great breakfast and it was decorated so pretty for Christmas!

4.0

Nov 2023

It was very clean. We chose to stay here because we’re seeing a concert at the Arcadia way Lyft ride there in back. Because parking is hard to come by near the theater. Breakfast was really good great selection and lots of seating. Would stay here again when seeing another concert for sure .

2.0

Nov 2023

The only problem was the shower head and pressure of the water. Rest was perfect.

5.0

Oct 2023

The property was nice and very well kept. The staff was also friendly. The rooms were very clean and nice.

3.0

Oct 2023

We asked to move our room from the first floor to second due to it being next to the kitchen. The front desk staff seemed annoyed by this. They did it and accommodated, but if someone is working the front desk they should be friendly.

2.0

Oct 2023

Nice, clean hotel and comfy beds. Great food choices for breakfast, including some hot items. My beef was with Ysabel the front manager, who couldn't manage to resolve my issue. The male manager on duty the previous evening told me I would NOT have to pay the $10 extra person charge (3 in a room with 2 queen beds..), but when I went to check out, Ysabel fought with me about it. Telling me she had to call Expedia, yadda, yadda. After 10 minutes of discussing that the evening Holiday Inn manager said I wouldn't have to pay the $10 fee even though Yenae, the assistant, was present for both exchanges and reluctantly confirmed that yes, the night manager did say that.

5.0

Oct 2023

Very good hotel and location.

5.0

Sep 2023

Our room was clean and very comfortable!!

3.0

Sep 2023

Convenient to stores and shopping. Just located in a crumbly parking lot. 2 tables outside door overlooking parking lot. No outside interest . Also wish hotels didn't use such strong smelling cleaners etc. That is the first thing I notice when I walk in.

5.0

Sep 2023

Staff is really nice and very good customer service.

3.0

Aug 2023

The property was well kept and clean.

2.0

Aug 2023

We've stayed her multiple other times when coming to St Charles. Our son will be getting married up there next June and her family is from there. Always love the stay but this time we had a horrid time sleeping as the guest above us in 319 was yelling & arguing with other, loud noises that woke us up throughout the night.

4.0

Jul 2023

Didn't like that the pool was close and one of the reason i book an room there was the pool and i call them before booked i room and they told that the pool will be open but i was closed

4.0

Jul 2023

Great hotel and location. Would stay again.

5.0

Jul 2023

The room was very clean and comfortable and had an abundance of plugs and ports for our phones and laptops.

4.0

Jul 2023

The hotel was updated with beds and furniture. Other parts seemed a bit run down and needing attention. The free breakfast needs some help as the cereal choices are limited and the milk is kept out (not refrigerated). The hotel seems muggy inside too. The water fountain / water bottle filler dispensed lukewarm water and didn’t taste filtered. It was gross. Staff was kind and helpful.

4.0

Jun 2023

Beds comfortable although, pens marks on the sheet

5.0

Jun 2023

The hotel was clean and exactly as expected. The staff were friendly and helpful. The location was perfect, it was close to everywhere we needed.

4.0

May 2023

I was a solo traveler for this trip so I glad it was in a well lit area and that all side doors needed a key card. As my room was next to one on the first floor. It was clean and pleasant. The only thing I had issue with was hearing the door close, and children running and being load after 10pm. But that’s nothing different than you’d find in any hotel.

3.0

May 2023

Clean rooms and common areas, friendly staff, great stay for our family highly recommend!

4.0

Apr 2023

5.0

Apr 2023

It was nice

5.0

Mar 2023

Staff was great. Check in was easy.

5.0

Feb 2023

Clean and friendly staff members!

5.0

Jan 2023

Had a one night stay, the fitness centre and pool were clean and orderly, the property is in close proximity to restaurants . Room was ready and very clean !

2.0

Jan 2023

This is a nice, clean property and the rooms are up to date and clean. Definitely better than average. The only issue I had was with the TV. There was no channel guide in the room, and the front desk could not provide one even when I asked for one. Typically, the TV remote has a button for the guide, but the remote here was very basic with no guide. Furthermore, all of the channels were in low definition. I again asked the front desk if there were any high definition channels, and they said no, you only get local channels. Well, that was not true because I could get many of the national sports channels, but only in low definition. It felt like I was back in the 1970s watching a semi-snowy low def sporting event. Needless to say, if you have any desire to watch TV during your stay, I would avoid this property.

5.0

Jan 2023

We had a great stay. The room was nice and clean. The beds were comfortable. The breakfast had lots of choices. The pool was a nice temp. We would stay again!

2.0

Jan 2023

Everything about the hotel itself was excellent, and what we usually expect from HI Express. But we reserved a double queen suite (two queen beds and a queen-size fold-out couch) with Expedia, but were given a double queen room. There were six of us - three adults, and three children, which meant that even after they brought a roll-in bed, one of my kids had to sleep on the floor. The gentleman at the check-in desk was very apologetic, and said that the suite was out of service, and we had been automatically switched to a different room, and since the hotel was fully booked, we couldn't get two rooms. He said we may be able to be compensated in the morning, and was as accommodating as possible. I inquired at the desk in the morning, very politely, about what had happened. The staff in the morning were extremely defensive, and almost immediately started talking as though I was planning to take them to court! Quite the overreaction. But they said that two things were at play - first, that the maximum number of people in a room in the hotel is 5. (This was our second stay at this exact hotel, and the prior stay we had the suite, and they had absolutely no problem with 6 of us in it.) Second, they said that any time you book a hotel, you are guaranteed a room, but never any specific room. Maybe this is true, but that seems like BS - surely I should get the room I paid for, or at least be compensated the difference if I am out in a smaller room? Lovely hotel. Poor experience

FAQs

How much does this hotel cost compared to others in Saint Charles?

The average price for a rental in Saint Charles is £104 per night. This rental is £26 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. Enjoy the water!

Is Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.

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4.0

Good(319 Reviews)

Hotel

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2star

Quality Inn & Suites St Charles -West Chicago

Garden · Pets allowed · Kitchen / Kitchenette

Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Saint Charles, at £49 per night for your next great vacation.

££££

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

About this hotel

Amenities

Map of Saint Charles, IL

Nearby attractions

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

Hotel in Saint Charles, IL

Reasons to book

About this hotel

Amenities

Map of Saint Charles, IL

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Saint Charles?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?

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