Loved the old style hotel, but very clean and comfortable. It was very elegant and all of the employees went above and beyond for us every day.

we booked RRH at recommendation of relative despite it being away from the tourist areas. good call. visiting the shopping areas and shrines was an experience but exhausting navigating the sidewalk and store crowds. returning to the RRH was like returning to home, peaceful and quiet. we took GO cabs everywhere so can't speak to whether public transportation was good. we booked with breakfast included which we enjoyed each morning. a nice selection of japanese and western fare. never crowded. we also ate at the japanese restaurant which featured a variety of prix fix offerings. very nice. there was also a chinese restaurant and the garden cafe. all restaurants except breakfast require reservations in advance. for those who want to swim or hit the fitness room, the upcharge is $30 pp each visit. we chose to skip it but the facilities looked nice when we took a look. in summary, a classic european style hotel, well maintained, not crowded, polite japanese service, accessible to all parts of Tokyo via taxi. we enjoyed our visit very much.

The hotel was very nice and the rooms were great! I loved the separate living area and the bedroom. The staff wasn't very friendly though.

The shuttle service is key, but mostly the staff. Amazing people, kind and very helpful at all times! Would definitely return to this hotel, and it’s not the only one I’ve used in Tokyo, but this is our best experience and would repeat it and recommend it. If I may add, we travelled with young adults whose loved the breakfast 🙂!

I liked the ease of checking in and out. Staff was very friendly.

Love this hotel

Shocking antiquated hotel Poor room cleanliness Mould in the bathrooms Staff were ok

Clean, quiet, good location. Great staff