Movenpick Hotel Hanoi Centre
About this hotel
Luxury hotel near Hoan Kiem Lake 2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is available on request. Movenpick Hotel Hanoi Centre offers 155 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Map of Hanoi
Hotel in Hanoi
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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££££
Reviews
4.4/5.0
Excellent(541 Reviews)
2.0
Problem with bathroom hot & cold water control.
3.0
Newly remodeled. Clean and cozy
2.5
Good location with plentiful restaurants just walking, spoilt for choice, hotel staff extremely helpful
3.0
Good location with plentiful restaurants just walking, spoilt for choice, hotel staff extremely helpful
5.0
Good location, clean hotel, friendly staff
Would recommend to friends and have no hesitation in booking again
5.0
Good location, clean hotel, friendly staffWould recommend to friends and have no hesitation in booking again
4.0
Good: nearby the hotel including HSBC ATM, a convenience story, s coffee shop,
Bad: the room kettle was leaking
3.0
It's very good when compare with the others.
2.5
Its very good when compare with the others.
2.0
It’s just ordinary hotel as 4.5 star hotel. Nothing special. No need to pay this price for this hotel
2.0
We stayed for 4 days. It was comfortable stay, and
2.0
We stayed for 4 days. It was comfortable stay, and
5.0
Love the rooms and the breakfast too! Location was great! Would definitely return!
4.0
Welcome fruit and dessert were really delighted. Gym room staff was very nice.
1.0
Hotels.comの予約ページから、One King Bedの部屋をあえて選択して予約したのに、One King Bedの部屋は空いていないと言われ、Two Single Bedsの部屋に通された。ホテル側がベッドの種類を確約できないのであれば、ベッドタイプ別での部屋の予約ができないようにした方がいいと思う（実際に、他のホテルでは、"One King Bed OR Two Single Beds"として予約を受け付けているところもある）。
あと、初日は高額紙幣しか手元になかったためチップを置かなかったせいか、ベッドメイクがいい加減でアメニティ類の補充もなかった。しかも、後で判明したのだが、初日に、飲んでもいないミニバーのビール代がつけられており、チェックアウト時に請求される始末で、まるで、嫌がらせをされたかのように感じた。翌日以降は、小額紙幣があったのでチップを置くことができためか、ベッドメイクもきちんとしていた（もちろん、チップの有無が真の原因かは定かではないが）。いずれにせよ、従業員教育がしっかりと行き届いているのか強い疑問を感じた。
3.0
Good service and comfortable room.
3.0
Very friendly staf! Clean and comphortable
3.0
Great hotel. The rooms are big.
2.0
Only two elevator, too slow.
2.0
Only two elevator, too slow.
5.0
Excellent service, nice location. Can't comment on food because I didn't eat inside hotel.
1.5
Friendly staff and Comfortable stay
but location is not closed to hot spot and Two shirts and one pant were missing in the room.
1.5
Friendly staff and Comfortable stay but location is not closed to hot spot and Two shirts and one pant were missing in the room.
3.0
A 5 star hotel without pool, sauna, hot tub etc? Really?
4.0
We totally enjoyed our stay at Movenpick Hanoi! The staff were very friendly and helpful! Wide spread of food choices for breakfast! Cosy place to be in! The only cons I would say is that the curtains could not totally cover up the windows and hence, lights shine into the room when there's Sun. Secondly, the water from the shower rose would leak out of the shower cubicle when you are having a shower as there is not plastic sealer to stop the water from leaking from beneath the shower door. It makes the floor wet, would be good if the Technical Team could resolve this problem. Otherwise, it is really a lovely hotel to stay in and I will definitely stay here if I visit Hanoi again!
4.0
We totally enjoyed our stay at Movenpick Hanoi! The staff were very friendly and helpful! Wide spread of food choices for breakfast! Cosy place to be in! The only cons I would say is that the curtains could not totally cover up the windows and hence, lights shine into the room when theres Sun. Secondly, the water from the shower rose would leak out of the shower cubicle when you are having a shower as there is not plastic sealer to stop the water from leaking from beneath the shower door. It makes the floor wet, would be good if the Technical Team could resolve this problem. Otherwise, it is really a lovely hotel to stay in and I will definitely stay here if I visit Hanoi again!
2.5
Staff was amazing, the checkin and very early checkout as well. Fast wifi, great room. Everything was clean and over expectations. Will go again
5.0
Good buffet spread
1.0
We stayed in room.918, the moment we steped into the room i could smell moulds coming from The aircon. The airconditioning wasnt working well. The technician didnt come back after reviwing after our complain at 2am. The wasnt any service recovery and We had to put up with warm room in our entire 2 nights stay. Totally upset and frustrated with our 2 nights stay.
1.0
We stayed in room.918, the moment we steped into the room i could smell moulds coming from The aircon. The airconditioning wasnt working well. The technician didnt come back after reviwing after our complain at 2am. The wasnt any service recovery and We had to put up with warm room in our entire 2 nights stay.
Totally upset and frustrated with our 2 nights stay.
2.5
The hotel is pretty and very good location. I left two jackets when I checked out and flew to HCMC. I tried to call to hotel when I arrive in HCMC at 9:30pm to ask them to courier my jackets but no one answered the phone. I tried the number for 1 hour on 24 3822 2800 still no one answers. I will ring them tomorrow and hopefully they will answer the phone. I am leaving for another country on Monday and I hope to get my two jackets for conference before I leave Vietnam. I think someone should answer the reception phone 24/7 as a five star hotel
5.0
i like the complmentary chocolate bar ... and the overall ambience of the hotel reception and room anmd people service
i did not like the walk away from the hoan kiem lake although not far ..
it would help with a nice pool amenity together with a bigger gym 24 hrs access even if there is no attendent
5.0
i like the complmentary chocolate bar ... and the overall ambience of the hotel reception and room anmd people servicei did not like the walk away from the hoan kiem lake although not far ..it would help with a nice pool amenity together with a bigger gym 24 hrs access even if there is no attendent
2.0
On 29 Apr, we wanted to ask how is the weather for the day, in deciding whether to bring our raincoats or umbrella out, and received the following response from the hotel receptionist with the initials “Dz...”“I do not have superpowers, so I cannot tell you how is the weather like today”Given the branding of Movenpick, it was definitely an unexpected response to hear.
4.0
Clean and comfy, but surrounding dors not have any shopping mall or nearby food outlet. But is a 10 to 15 min ride to old quarters.
2.0
Back again this hotel and expierence was great as in the past. All staffs are friendly, accomodating, helpful. Moana the interna from Switzerland working at the front desk concerns her guests, proactively offer anything needed. Shall come back if I visit Hanoi again.
2.0
Back again this hotel and expierence was great as in the past. All staffs are friendly, accomodating, helpful. Moana the interna from Switzerland working at the front desk concerns her guests, proactively offer anything needed. Shall come back if I visit Hanoi again.
2.5
We stayed here a total of 5 nights over 3 check-ins within 8 days. The building, the rooms and the amendities were well maintained, decently decorated and was in good condition. Very comfortable.
What stood out most and what probably will bring us back to Movenpick Hanoi is definitely the friendliness of the staff here. The service you ecieved from the moment you stepped out of the cab to the moment you get back into another Was probably a true reflection of the altitude of the people in this beautiful country. But the service here was more than courteous. The staff we encountered were always kind, friendly, soft-spoken and were always willing to offer assistance. The Front Office staff would addressed us in our last name. And, when they heard form my wife that I was down with a flu and had to stay in bed to rest, they took the initiative to offer to bring me soup or other comforting food. A nice and a heart-felt gestures.
Thank you. Thanks especially to the you Swiss lady who is on interership.
2.5
We stayed here a total of 5 nights over 3 check-ins within 8 days. The building, the rooms and the amendities were well maintained, decently decorated and was in good condition. Very comfortable. What stood out most and what probably will bring us back to Movenpick Hanoi is definitely the friendliness of the staff here. The service you ecieved from the moment you stepped out of the cab to the moment you get back into another Was probably a true reflection of the altitude of the people in this beautiful country. But the service here was more than courteous. The staff we encountered were always kind, friendly, soft-spoken and were always willing to offer assistance. The Front Office staff would addressed us in our last name. And, when they heard form my wife that I was down with a flu and had to stay in bed to rest, they took the initiative to offer to bring me soup or other comforting food. A nice and a heart-felt gestures. Thank you. Thanks especially to the you Swiss lady who is on interership.
2.0
Overall location is good, room is clean and comfortable, breakfast is good. Front desk can be improve as I ask for single king bed instead of double bed, my request was rejected by saying the hotel was very full. Yet I am able to “test” book the same room with single king bed and was available. As a VIP properties, I was not informed on the additional benefit as well.
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is £31 per night. This rental is £38 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Movenpick Hotel Hanoi Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Movenpick Hotel Hanoi Centre. Enjoy the water!
Is Movenpick Hotel Hanoi Centre pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Movenpick Hotel Hanoi Centre?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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