The Orchid Hotel Mumbai Vile Parle
About this resort
Luxury Mumbai resort in Vile Parle with 3 restaurants 3 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite. The Orchid Hotel Mumbai Vile Parle offers 372 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Recreational amenities at the resort include an outdoor pool, a 24-hour health club, and a sauna.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Garden
Map of Mumbai
Resort in Mumbai
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
££££
Reviews
3.8/5.0
Good(980 Reviews)
5.0
Good
2.0
Uncompassionate, unsupportive and not good communication at front desk
I had booked for 3 nights and I had an emergency after arriving at the hotel, we had booked 2 rooms. Spoke to the person at front desk, he said ok, contact Expedia as that’s who we booked it with and if they cancel it then it’s ok. So we spoke to Expedia and they accepted and agreed. Next morning we tried to check out and was told we cannot cancel. We still have to pay. I am still in process of fighting this but dealing with a medical issue that was the emergency reason that we had to leave.
4.0
Extremely unprofessional staff. The travel desk guy saw my tattoo and started making comment about how god wouldn't like that and I wont be allowed in the heaven. Overpriced room. Doesn't have basic facilities like mini fridge, bathrobes. No hot water either, very Luke warm water. Even the ironing board was child size, took 10mins iron one shirt!
10.0
The lady who served us was fantastic! Helping us check in early when a room was available! So grateful! Buffet breakfast is fantastic too.
10.0
Great hotel, wonderful food and courteous staff. Very good rates
10.0
It was great staying at The Orchid Hotel Mumbai.
8.0
Nice rooms and helpful staff. Good location to the airport
10.0
Good Styaing
3.0
The minute you arrive, the friendliness of the staff is on full display. The facility is clean with many great amenities.
2.0
Booked 2 rooms, woke up sick. Room has rusty smell and has no fresh air circulation for both rooms we had. Windows are fixed closed. DONT RECOMMEND.
Bathtub as given in amenities is only shower. Not good for aged people or any adults for that’s matter.
Brown stains in bathroom.
AC doesn’t work.
Please put your 3 hotel policy in description so people can read prior to booking.
It is 3 star hotel. Not suitable for foreigners
4.0
The front office must adopt a policy of seating the check in /check out customers rather than keeping us standing in Q. Arrange seats like other 5 star hotels and attend 1st come 1st serve basis. Though the Fact Check out is good practice.
The restaurant staffs should need more training and attentive.
3.0
The room ordered wasn't provided. Stay was inconvenient as we ordered twin beds but a makeshift bed was arranged along with a double bed leaving the room congested and bedding uncomfortable.
4.0
Had a pleasant stay here for one night. Conveniently located and the staff were exceptional.
5.0
We loved the traditional decor of the hotel with rich woodwork and artistic touches. The staff were friendly and the restaurants were amazing.
The South Indian restaurant had very nice fare but was somewhat inefficient as dishes took a while to arrive. Self service would be better.
Loved the buffet style temptations restaurant. The coffee shop and gift shop were expensive as expected.
Will definitely consider staying again.
4.0
Good stay and breakfast options were good
3.0
The overall stay was good and comfortable. Just that the pillows provided, even though soft, are too thick. It doesn't give a comfortable sleep.
Also I found the food prices a little high. Apart form these, teh hotel offer a free airport shuttle. I took the same but at the time of checkout i was asked to pay saying that the free service is only for drop to airport from hotel and not for pick-up which was deceiving and hence should be made clear in their policies.
1.0
First of all, this is a 3 star hotel at best (false claim as a 5 star written on the signboard. It’s one of the most disgusting hotel that I’ve stayed (I’ve stayed at hundreds of hotels across the globe). The room & the hallway have this rotten smell (from the carpets) and they try to mask the stench with some awful smell of fragrance or incense. The windows in the room are fixed to the wall & can’t let the fresh air into the room. The fridge & toilet are filthy with brown stains. The bed sheet has some brown stains. The list goes on…
The reception counter is super slow where male staffs were busy talking with local flight attendants. I received multiple calls during my sleep where (1) they wanted to rescan my passport (2) advertise their cafe in the lobby, really!!? I visited the cafe but was sweltering within minutes. Take my advice, if you’re from a foreign country, stay elsewhere - you will thank me for it.
2.0
In general, the property is run down
3.0
Staff response to the request is not good and not servicefull.
5.0
I LIKE THE AMBIENCE , FOOD , COURTESY OF THE STAFF , EXCELLENT LOCATION I.E. NEAR TO AIRPORT
4.0
The stay was very comfortable and we thoroughly enjoyed the live music over dinner. Food was delicious and the rooms was comfortable. The only disappointment was that despite booking a king room, the room initially checked in was smaller and the bed too was smaller. We had to complain to the front desk to have the room changed based on the booking type. Being a 5 star hotel, expect better customer service than being provided services lower than what was booked for. But other than that excellent experience and we might still go back again.
5.0
Well maintained and Rohit from reception was really hospitable. Appreciate their hospitality
2.0
I am writing a full review on my stay cause the hotel is ranked 5-star which shouldn’t be!
Sorry for my honesty.
First of all, the hotel room is not hygienic at all.
Bed bug/lice. My advise to families, select your stay carefully when traveling with your kids.
Bed is so dirty, uncover the bed sheets and you will get shocked by the dirt/blood stains.
A/C is not cool/not working properly, the humidity inside the room is indescribable. This has made the room smells rotten.
Furniture is very old.
Room service is the slowest I have ever experienced. I had to order a spoon which took an hour before I get it.
You can’t bring cooked food like burgers, leftovers, etc. from outside to your room (Hotel Policy). They haven’t taken into their consideration that some guests have kids! We didn’t know about that until we arrived and informed by the reception staff.
Complementary water at the room is RE-FILLED glass bottles, absolutely unknown source. We bought water from market to avoid those bottles.
Breakfast is average.
I have changed the hotel for my remaining stay in the city.
5.0
Well behaved and courteous staff.
5.0
Hotel Orchild is perfect example of 5 Star Indian Hotel , staff was very helpful, baggage handling staff was excellent,Hotel was clean and spotless , Breakfast was so tasty and had almost everything on table . Hotel area was near to airport , where you can find auto taxi or uber within a minute . Hotel staff was very welcoming from security to breakfast and reception everyone .everything was provided in our room. Hotel had some good vibes and smell in air .
1.0
Management needs improvement. I had to struggle a lot for requesting tea cups
2.0
Property is good, but most irritating is their so-called rules .. All the rules must be updated before we book, worst experience was I was stopped while taking coffee mug outside !!!! Are you kidding me ???? Are you guys running a BOARDING-SCHOOL ??? STAFF WERE RUDE ...
1.0
Room very badly maintained anf staff doest not care about any problems you have regarding room when told.
3.0
hotel is amazing itself and so is the staff…Only downside is the lighting in the room and the fridge doesnt stay cold
3.0
False Advertising!
This is certainly not a 5-star property. It is a regular 3-star hotel that has been rebranded under a different name and being advertised as a 5-star hotel.
Dirty room (literally dirt under tables, chairs), bath tub chipped in several places, towels with holes in them, and hair on pillows.
Only thing going for this place is their staff…absolutely great, pleasant and very courteous & helpful.
2.0
Not satisfied
3.0
Property is dated and rooms need renovation, mainly the bathrooms. Shower had very less water pressure. Lock systems are old. Very slow check in process. Breakfast was good.
3.0
The property has too many people coming your way to help you. Right when you walk in, security guard or other person comes to put your luggage on the security x-ray machine. I am not sure why do they have that machine. You walk through the scanning machine every time you enter. If they have to take as much precaution, this PLACE MAY BE UNSAFE.
Someone comes to pick up your luggage and then another fancy dressed person opens the doors (there are two.) This hinders your ability to move due to the number of people and if someone else is coming in at the same time. You have to wait. The check-in counter lines are per clerk and they have dividers. You have to go in, check-in and walk back out, not just turn and walk to your room.
The breakfast at the downstair restaurant sucks. The good is tasty. But it is a combination of buffet and ordering. There is no fixed server per table. I walked in and a man in suit (there were many) told me the choices and asked me my choice. He showed the table whereI can take my food from the buffet and eat. The juice glasses were very very small. You had to go multiple times to get your drink. The coffee has to be "ordered". Again it is a tiny quantity. You have to order is multiple times. You can order the second round with guys walking around in fancy clothes. Again there is no assigned person per table, they do not ask you anything. You will have to call them and order another round to get tiny bit of coffee. Good interior. Painful processes.
2.0
I have been staying here for the last many years ,but there is degradation of every thing over these years
5.0
Roshan and sayali also priyanka was helpful at departure
3.0
Very bad service at breakfast restaurant
5.0
Stay is good , food quality is nice and mr roshan , Anjali and priyanka also deepika was helpful
2.0
MATTERS ARE VERY OLD NOT COMFORTABLE, AIR CONDITIONER NOT PROPER WORKING IN PREMIUM ROOMS, EVEN ON BREAKFAST AREA JUST THEY ARE LOOKING 10.30 STARTED WRAPPING WITH INFORMATION PEOPLE ARE SITTING ON TABLE, DONT CARE
1.0
This is a sub par 5 star
Outdated and depressing .
The only nice thing is the location .
Do yourself a favor and spend 20 $ or 1600 rupees and stay in a better place .
3.0
.
FAQs
How much does this resort cost compared to others in Mumbai?
The average price for a rental in Mumbai is £31 per night. This rental is £26 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Orchid Hotel Mumbai Vile Parle. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Orchid Hotel Mumbai Vile Parle. Enjoy the water!
Is The Orchid Hotel Mumbai Vile Parle pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Orchid Hotel Mumbai Vile Parle?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
Mumbai travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World