Alexandra Resort - All-inclusive
About this all inclusive resort
Ocean-view property with a swim-up bar, near Grace Bay Beach Catch some rays at the beach or spend the day relaxing at Alexandra Resort - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Alexandra Resort - All-inclusive offers 120 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. This Providenciales property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Family friendly
Map of The Bight Settlement
All inclusive resort in The Bight Settlement
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
££££
Reviews
4.1/5.0
Excellent(1,001 Reviews)
5.0
All inclusive resort on beautiful Grace Bay Beach. My friends and I stayed in a large 2 bedroom villa overlooking the ocean. We had a large balcony with a gorgeous view.
The staff was friendly and welcoming.
Some of the units are being updated so I would recommend you request a unit that has been renovated.
Upon check in you receive a schedule of the restaurants. It takes a day to figure things out. The buffet was plentiful breakfast was excellent . Dinner was a 4/5. The reservation process was difficult to navigate. You can only make reservations the day of. We recommend taking the shuttle to Blue Haven their sister resort which is more upscale. Fire and Ice restaurant was 5/5
We would definitely return
5.0
We were on a family trip and everything was wonderful! Everyone was kind and helpful. Food was very good in all restaurants. My only suggestions would be there could be more planned fun activities for children and adults.
2.0
There were some great staff members and there were low IQ idiot staff members. We had multiple issues, but the biggest one by far was that there was a wedding at the property and the hotel pampered them, but screwed the rest of the guests in doing so. They closed their #2 restaurant for a "private event" and they only booked about seven tables per half-hour at their #1 (steak) restaurant. They tried to tell me that I couldn't get a table at 6pm and would have to wait until 8pm which is ridiculous since I asked early in the morning. I finally got their front desk to make a call and they called me an hour or two later telling me we had a 6pm reservation. We relied on that, but then when we got there at 5:55pm, the hostess looked at her sheet and our names weren't on it. I told her they messed up and showed her the call time from their front desk when they told me we were in. She looked away from me and acted like I wasn't standing there. That's how they treated a guest staying in an expensive upgraded suite with a beach view at what's supposed to be an all-inclusive (i.e., where they allow you to eat their food!). And to make it even worse, I was standing there with my wife and our four-year-old daughter. We were turned away. She did that to guests with a reservation! I complained to the GM (who was pretty nice, but that's his job) and they gave me a teeny $120 discount after ruining our day and wasting our time. I recommend that people stay away from this hotel.
1.0
The food and service are not great. The drinks taste like gasoline with cheap liquor. I’ve been in roadside gas stations with nicer bathrooms than the one next to the buffet. The servers are unmotivated even when we were tipping cash. I got an annoyed look when I asked for a latte at breakfast. It was a very expensive all-inclusive. I wish we stayed at a 4-star and paid for better meals.
However, the room was large and very clean. The cleaner made sure we had water bottles daily.
1.0
Attitude of 90% of staff was terrible . They hate their jobs and it shows . The Fish deck was the only restaurant where the staff were friendly . WiFi is poor and the food is below average .. lunch choice is fast food only.. no lunch buffet that you expect in an all inclusive . We spent a fortune for a 5 start luxury experience and we refined 3 star at best . We were ripped off . If it was a quarter of the cost it would still be too expensive .
10.0
I never write reviews but felt compelled to write one on our stay at the Alexandria resort. We stayed for 6 nights and from the moment we checked in we felt we were in Paradise. Clawdy who checked us in really went out of his way to make us feel welcome. He assisted us throughout our stay with recommendations and was very thorough from assisting us with dinner reservations ,room amenities, excursions etc... Even the General Manager Priseila got involved on the guest level to make us feel welcome. Bottom line this resort is Paradise. We stayed in an ocean view suite with a gorgeous view. The food was great. Every staff member always greeted us to make us feel welcome. We even visited the sister property Blue Haven which was part of our package. In closing I did not anticipate to return to the Turqs anytime soon but we had such a great safe time we are considering going back soon. Kudos to Alexandria resort they have what it takes to be a 5 star resort!!!
2.0
Our overall stay was pretty good. We enjoyed it. The gentleman that checked us in was so kind and polite and made us feel extremely welcome. During our stay, we very much enjoyed Farrah (at the beach bar) she was nice and accommodating to our needs, it was good to have a friendly smile. The food was good, favorite place was the Fish Deck (great service and food). On our last day, we called the front desk 4 times (starting at 10am) requesting towels because we had NONE in our room, not even our used ones - we NEVER got the towels, no one came to our room, so I went down to the pool towel area (at 7pm) and got some pool towels so we could shower. We still didnt even receive towels the next day. The service was decent, mostly, however there were some people who just seemed to not want to be there at all. Believe me, I get it, I've been in the service industry for 10+ years, we have off days or days where we just don't want to be there, but these folks were just so unkind, and I felt like a nuisance.
6.0
Front desk personnel was nice, waiters and waitresses was blah, watwr pressure was horrible. Place was clean and had plenty of food choices but dont expect a lot. Not a luxury hotel but ok.
2.0
The restaurant options were limited. Although they list several different restaurants on their site, be aware that the same location houses a different restaurant depending on the night. At most, you have 2-3 options for dinner and the same day reservation booking system limits your choices. Wine by the glass options were very limited. The beach bar also ran out of vodka on a Sunday and they had customers go to another bar for vodka drinks, rather than restocking. That’s poor customer service. We stayed for 3 nights and I can’t imagine staying for a week and eating all meals onsite.
Room was clean and the bed was comfortable. The sand on the beach wasn’t nearly as nice as it was further east on Grace Bay. It had debris in it and I stepped on 2 thistles that were painful. Beach chair cushions could definitely use a refresh. The staff overall were friendly.
10.0
This was our first trip to Turks and Caicos. The convenience of being on the beach can’t be overstated!! The room was very clean and spacious. The food options were amazing and the free shuttle to Blue Haven, the sister property, was amazing. The staff was all very friendly. The pool was clean and the pool bar was so nice. We are absolutely going back to Alexandra Resort.
6.0
Overall we enjoyed our stay but there was nothing special about it. Staff were sometimes great but sometimes not friendly at all. The beds in our room were very uncomfortable. Pool is pretty cold. Beach and location are beautiful. If you come here you'll enjoy it as long as your expectations are not too high.
6.0
I would describe this property as good, not great. The staff were very nice and helpful. The food for the most part was good however, it was very repetitive. The black rock steakhouse was the best and the breakfast buffet was very good. The snack and lunch options are very ordinary like Pizza which you could tell was frozen, cheeseburgers, hotdogs, and french fries. This is a nice resort, but it only has one pool and we felt the dinner reservation process was confusing. The best part about this property is the beach. This is definitely not a high-end resort but if you’re looking for a quiet getaway it’s a good option. The nighttime entertainment is very minimal and pretty lame. Only one night they had karaoke, and that was kind of fun but the rest of the nights it’s just someone sitting there playing live music which was very amateur. My biggest complaint is if you are from the United States and are used to great dessert choices, You will be very disappointed. Most of the restaurants only offer one dessert and it is very small and not very good. This is definitely not a five star resort but probably a three I would not give this resort a 10 out of 10 rating, but more like a five or six out of 10.
3.0
It was amazing, the staff was friendly and helpful. The food was delicious and fresh and the beach was beautiful.
6.0
The staff is lovely! The resort itself does not have the amenities of your usual 4 star resort; I would say a more accurate description would be 2 stars, max. The pool is nice but there isn't any service on the beach.
10.0
Beautiful resort, well maintained, good dining options at the Alexandra Resort & sister resort Blue Haven. Vino the manager takes the time to make rounds & speak to guests, Vanie in reception was helpful with checkout & transportation assistance. Judy Ann made our dining experience special with her pleasant personality, always smiling. Ace & Lettuce kept us busy & entertained. All the staff is friendly, helpful and enthusiastic. Would definitely stay at The Alexandra again & would highly recommend to friends.
2.0
Resort property is beautiful. The room we had was considered an ocean front suite. The view was great. The interior of the room was just OK. Nothing fancy. I'm not sure I would call it a suite. The area where the fridge, sink and microwave was just on a plain countertop. The food was good, especially at the sister property - Blue Haven. Service from staff was excellent. Overall can't complain. Everyone was helpful and beach is amazing. Location is great. We rode bikes into town one day.
10.0
Good choice.
2.0
Great hospitality. Resort is fairly small and events are done by 9:30 pm which makes evenings a little boring. But overall great place for facilities.
10.0
property was clean well maintain. Staff was friendly and well trained. room were clean and well stocked.
10.0
Loved it here and can’t wait to go back!
10.0
Vinod (GM) and Priscilla (guest services) were unbelievably attentive and accommodating! The property was very safe and clean. It wasn't terribly 'grand' like other Carribean resorts. It is relatively small so you aren't waiting in lines for food, but there are enough food options. They also have multiple filtered water refilling stations and coffee/tea available. Fortunately, there weren't many kids like at Beaches. There were daily and evening activities, but it wasn't a frat party so if you are looking for late night partying, this isn't your resort. The gym was awesome- one of the best I've seen in the Carribean. The room was cleaned daily and there were always clean towels in the room and for the pool/beach which is something to commend. The beach was beautiful and the padded lounge chairs and umbrellas were free of charge. The pool and beach were not overcrowded and were very clean and safe. Additionally, you get access to the 'sister' resort Blue Haven which is very modern. The food there was definitely better, but the service was not. There is a free hourly shuttle between the properties so you basically get 2 resorts for the price of one. I would highly recommend this resort and would definitely go back!
10.0
Went through the week day so it has been quiet. Everyone was friendly, and was ready to resolve any issues.
5.0
Staff Andres, Marjorie, Thermina, Jerry and guys from front desk were outstanding !! Keep these guys working with you! I recommend and we will come back as soon as possible!
5.0
Everything here was great. The food was amazing, every time. The drinks were made well, and tasted great. Each time we encounter anyone who worked at the Alexandra they were very pleasant and always asked how we were doing. The resort was clean, plenty of room at the pool and beach. The bed was comfortable, the room was kept very clean
We had a really amazing time and highly recommend the Alexandra.
5.0
Great friendly staff, quiet, and beautiful resort overall
4.0
the rooms were clean and modern, the food was good and having access to sister property was also great! our room was just steps from the turquoise beach..
5.0
The entire staff was extremely pleasant and very accommodating of needs that may have arised.
5.0
The staff were the sweetest. I didn’t have to lift hand up for anything! They always reassured me and my sister. We felt at home. Special thanks to rhyeme for his kindness he was super helpful and always made sure we were in good hands. I will be back soon!
5.0
Great all inclusive resort! Food was great. Staff friendly. Beach is amazing! Highly recommend!
3.0
Excelent beach site. All you can drink and eat but food is below average. Drinks are ok. Service is average, most foreign workers are great and friendly while local staff can be quite rude and unhelpful (to the point that I had to move tables arround myself at dinner to accommodate my large party). Best thing bu far is the beach.
3.0
This was our third trip since 2019 to the Alexandra Resort in Grace Bay. As usual, we had a fantastic time. The water is crystal clear, the soft white sand on the beach is always clean and free of seaweed and the smaller scale of the resort is more appealing to us than some larger resorts we have stayed at in the past. Despite the smaller footprint, options for food, beverages and entertainment are exceptional.
While this resort welcomes families with kids, the resort is not centered around entertaining them. The attraction for us and most adults is the pristine beach, though they also have a nice pool and a small jungle gym on the interior of the resort.
We've only stayed in the one bedroom ocean-front suites, which are spacious and completely equipped with full kitchens; large dining table (seats 6), dishwasher, washer/dryer, 1 full bath with tub and separate shower, 2nd half bath. The full balcony has another large table (seats 6) and 2 cushioned chairs with ottomans. The views are stunning.
1.0
Currently very unhappy with this resort. Remember to check any charges on your credit card before you leave! I was charged erroneously for a tour that we did not go on. I have attempted to contact their manager / reservation staff by phone 3 times and via email twice over a span of 3 weeks without any serious inquiry or reversal of this charge. I am now reporting to my bank to dispute.
5.0
Everything was convenient and staff was friendly. Lots of food choices too. Enjoyable nightly entertainment. Fun overall stay.
3.0
Great family resort. Amazing beach, couldn't ask for a better experience than what we had as a family.
5.0
This resort is so beautiful and brought so much peace to us. The beach is immaculate and the staff made us feel extremely welcomed! Every area of the property is so well kept and the views from every corner, simply to die for. Our favorite day was a private dinner by the Fish Deck restaurant. Our waiter, Jordan was great and made our special day even better! Thank you guys for the very best time.
5.0
The staff at the resort is absolutely incredible. Each one of them including the room service staff always had a smile on their faces. Thank you for all the fun activities that you provided to keep us entertained. We were waited in hand and foot, we were spoiled. Thank you again for an amazing time
1.0
Run away from this place. It badly needs new management. We stayed (2 adults and 2kids) for 1 night due to our flight being rescheduled to the next day. The rooms are nice enough and the beach location is good but the food is reprehensible, and I mean the worst I’ve ever had at any AI or any other place. The drinks are gross unless you just want beer. There is an awful sewage smell in the morning on property - so strong they must have a sewage leak. And waaaaay too expensive for what you get. So many great places to stay on the island I have no idea how they stay in business.
5.0
Small but beautiful beach. Most of the staff is very friendly and helpful.
5.0
The staff here was amazing!!
4.0
I really enjoyed my stay
FAQs
How much does this all inclusive resort cost compared to others in The Bight Settlement?
The average price for a rental in The Bight Settlement is £322 per night. This rental is £427 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Alexandra Resort - All-inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Alexandra Resort - All-inclusive. Enjoy the water!
Is Alexandra Resort - All-inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Alexandra Resort - All-inclusive?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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