Homewood Suites by Hilton Dulles-North\/Loudoun
About this hotel
Comfortable hotel with free breakfast and 24-hour fitness center This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a spa tub, self parking, and conference space are onsite. Homewood Suites by Hilton Dulles-North/Loudoun offers 90 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations are furnished with sofa beds and desks. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. This Ashburn hotel provides complimentary wired and wireless Internet access. 27-inch LCD televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Dishwasher
Hot Tub / Spa
TV
Map of Ashburn, VA
Hotel in Ashburn, VA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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££££
Reviews
4.2/5.0
Excellent(682 Reviews)
5.0
It was good
1.0
Charged twice for my stay.. now awaiting refund. Hotel says hotels.com is responsible. Been over a week
5.0
We have stayed here 4 times over the last 4 years, as our daughter attended a college in the area and we visited her. The breakfast is wonderful, fresh, hot, healthy. The rooms are clean and fresh, the staff are always friendly and helpful. We've brought our dog 3 times, and there are nice great areas for walking with scooping bags provided. Highly recommend.
3.0
Room was excellent and perfect for my needs. However, there seemed to be zero staff in this hotel. I had a lot of stuff and I arrived to find nobody at the front desk. I had to get my own cart, struggle to get it through non-automatic doors, then wait around for a long time before anyone showed up to check me in (though he was very nice). This was at noon on a Wednesday - not the middle of the night. Then the cleaning staff apparently replaced my towels but never made the bed (??? - either service the room or don't, I'm fine either way - but servicing only some things is weird and creepy) and never provided toilet paper until I requested it. Also I couldn't get the TV to connect to my fire stick even though the menu said it was possible. Anyway overall great room but definitely a weird experience.
5.0
Alex, the front desk representative, was amazing! He was managing check-ins at 1030pm for both the Homewood Suites and the attached Embassy Suites hotel. Training new staff over at the Embassy Suites checking in a large group (3 Charter Busses) and taking the time to walk next door and professionally, efficiently and courteously check my family and I in to to the Homewood Suites. This young man is a true ASSET to the Hilton Group!!!!
5.0
Beautiful experience & top notch service and cleanliness.
3.0
Guy with the long hair and beard needs customer service training. Breakfast lady does not want to be there. Housekeeping is awesome!
2.0
1. No full time (during the day) staff at the front desk because they manage both Homewood and Embassy suites. Called the front desk at Homewood several times and no one answered.
2. During our 4 night stay - the room was cleaned only on the first day, we had a pileup of garbage in our room which we had to bag. Had to ask for clean towels and toilet paper rolls.
Otherwise, the location is convenient and if you happen to see the staff at the front desk, they are friendly. Daily Happy hour is from 5pm - 7pm with 2 complimentary drinks and light snacks (unhappy or less friendly bartender)
So little disappointed!
10.0
I stayed for a conference at the Embassy Suites and when I arrived I was pleasantly surprised that the Homewood and Embassy Suites were connected! The place was clean, quiet, the gym was in great condition, and the desk clerk gave me two bottles of water for my room
Which I was so thankful for. I will stay here again for the conference next year as well.
4.0
The lady that was the there the Sunday we checked out it was 11am and she told Us to be quiet while talking in the lobby. She was very nasty and very rude and my niece even was scared! I will never stay there again and I suggest you don’t either. It’s a shame because I travel there almost every month or so. And if I could I would get my money back too!!! Very disappointed…. It was Feb 4th on the homewood suites side and she was foreign and an older lady. Very mean
10.0
Very nice and clean place for a short visit and breakfast was great!
8.0
Fitted sheets came off at night. Pockets were not deep enough. Wallpaper was peeling off in our room. Minor issues overall in the big scheme of things.
3.0
Very clean n comfortable room space. it was very good
10.0
All fine
4.0
You have to pay for parking in their adjacent lot. The restaurant was closed. What looked like free snacks at the bar were charged at checkout. The nightly rate was not the same—it was more than Expedia quoted. The pool was for the attached hotel evidently, since our side’s keys didn’t work to open it. Overall disappointed.
1.0
Smelly rooms, lack of customer service, outdate bathrooms
4.0
Had a great stay
1.0
The hotel canceled my reservation because I was not there before midnight even though i called to inform them i would not be there before midnight and my brother who had already checked in told the desk clerk my arrival would be after midnight. We were both told it was not a problem. My confirmation noted a last check in was 5:00am. The hotel gave me a room at a higher rate that had stained carpeting and couch and the bathtub was filthy. The front desk manager and a colleague were extremely rude to me when i questioned the double charge on my account. I was frustrated, but i was not abusive nor did i use foul language, however the female colleague was extremely nasty and neither would listen to what i had to say. They spoke over me supposedly citing corporate policy stating guests who are not there by midnight are considered no shows regardless of whether the hotel was notified ahead of time that there would be a late arrival. I was extremely unhappy with the hotel and its employees. I AM HAPPY, HOWEVER with Expedia's handling of the situation when i called. Lin from Expedia acted immediately, made calls to the hotel and issued me a refund.
4.0
Property and room was adequate for what we were in town for.
Amenities could use an upgrade. When we checked in we were a bit confused as we had to go to the embassy suites front desk to get help. The two properties were connected which was a surprise and they only had 1 desk rep taking care of both hotels’ check in desks and it was only 8pm.
Fortunately we did not need any additional assistance during our stay.
My only real complaint would be charging for parking. It didn’t make sense to me for a property so out of the way from things (in my opinion) to charge guests to park their car in their lot—plain old uncovered parking lot. I could see if it was someplace that was close to a sought after attraction, park or museum or something of that nature, but it was Sterling/Ashburn area.
Other than that, everything else was fine.
3.0
No one clean the room during two nights over there!
5.0
The staff was very helpful in allowing me to check in early and invite me to join for complimentary breakfast in the morning….
1.0
I had a dirty, hand towel hanging up on my towel rack, the beds were terrible, the toilet overflowed, and there was water everywhere. The room is very outdated, I State Homewood suites a lot, and this is by far the worst.
2.0
There was no water in the toilet as the water had been turned off for leaking. No one at desk, hard to find staff. Beds and chairs not very comfortable. Breakfast was good and ac worked good. The only issues were the toilet and not being able to call downstairs. There was no bedding for the pull out and was very hard to find someone to get bedding from. We’re told someone would bring it, waited an hour and had to go ask again for bedding.
2.0
At check in they had one person going back and forth between both hotels. No blow dryer shampoo or soap but states online there is. Have to pay for parking per night and it does not state that online.
4.0
Room was basic and clean in general. Some furniture in the sitting area was soild and worn.The cleaning service didn't carrfully clean the kitchen area, leaving the floor and counter top soiled.
10.0
Great place. Clean,, up to date and quiet.
4.0
The facility was nice, but rooms could use a refresh. Had a couple of minor issues with the room, reported them to the staff and they fixed them the same day. Good service!
3.0
We enjoyed an excellent stay at Homewood Suites in Ashburn, VA. It was a beautifully decorated, clean facility and the included hot breakfast was great.
4.0
This property charges $10/day for parking which i think it should be free
3.0
Didn't like having to pay to park.
5.0
I snapped this place up due to the price. Cheapest in the area by $100. And so very nice for that price! We had to sleep 3 adults. If you stay here, GPS will drop you off but it's not the first building you come to. It sits behind the first building, so drive to the end of the parking lot lane. This is actually a good thing because it cuts out the noise of the traffic on the busy road. They have signs at night asking guests to be quiet in consideration of other guests. There is a later check-out time--Noon. Most are 11 a.m. The complimentary breakfast was excellent. Room was very clean and large. Bathroom is huge. We would stay there again if we ever were back that way.
5.0
All good
2.0
Door operation was difficult each time on entry into the room. Not a deal breaker but it decreased the review from amazing.
3.0
- During my stay of 3 days, I barely can see any onsite receptionist for any needs. Even phone calls from room were not picked up.Have to walk around to Embassy suites for any needs.
- In addition, the website says it's a Full Kitchen, but there were no utensils in the room. So I had to walk up to front desk of Embassy suites twice and request for Utensils, which they said a house keeping person will bring in 15 minutes.
Both the times they didn't provided any utensils.
Finally I had to walk up the reception for the 3rd time, wait there and finally could get it.
1.0
I have MS.
had a handicap room but no one at front desk. Had to walk down to Embassy Suites front desk, then walk back to Homewood Suites desk to check in. TV in LR worked only half the time. When made reservation asked and was told outdoor pool would be open. It was NOT. When we checked out same situation as above. Went to Embassy Suites front desk, was we could leave key but could not give receipt. Said they would Email to us. They did Not. Expect much better from Hilton!!
5.0
Would stay here again. It was good price. Nice location, etc. A Hilton property, always a plus. Nice complimentary breakfast and available early @ 6:30 am. Great for travelers. Only complaint is not staffing at the front and more the phone is not answered at all. Three times, at different times and not answered and no way to leave a message requesting a call back.
3.0
Our family of 4 really enjoyed our 1-night stay. The suite was ideal with our 5 yo & 2 to. The included breakfast spread was also great!
5.0
Great stay. Wish the peloton bike in the gym had pedals for regular shoes. Would stay again.
5.0
The outdoor swimming pool was very nice! Breakfast was delicious, too!
5.0
Clean and accommodating staff-Zack
FAQs
How much does this hotel cost compared to others in Ashburn?
The average price for a rental in Ashburn is £126 per night. This rental is £35 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Homewood Suites by Hilton Dulles-North\/Loudoun. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton Dulles-North\/Loudoun. Enjoy the water!
Is Homewood Suites by Hilton Dulles-North\/Loudoun pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton Dulles-North\/Loudoun?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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