It says on the website that the hotel bar is available but no bar snacks but, the bar was not open at all if the facilities are not being open say so. Also not a fan of no hotel staff on site for advice or if things go wrong.

Fantastic service ;) friendly and secure !! The hotel is well kept and hassle free

Very basic & average for the money spent.

On arrival the door code didn’t work so standing in the rain calling a number on the door isn’t really acceptable in 2022. Rubbish still in the door from last guests. Room stank of smoke and BO. Room 15 is right above the smoking area and window was open. Was awoken at 5am by someone ringing up the off-site reception to get another door code. Corridor smelt of cannabis all evening and night.

STOCKWOOD is not a hotel, more like a hostel. We didn't see one human being during our stay. We were text a code number to get in our room. There are 11 concrete steps to get up from the car park before you start on the stairs indoors. There is no food on the premises, and no alcohol or drinks as the website suggests in photo's. (One photo shows breakfast cereals and croissants another shows alcohol in reception, totally untrue, nothing there)As far as we are concerned it is false advertising and shouldn't be allowed. On our drive to the Stockwood, we received a text asking us to fill in an electronic registration form to get get our code no. they must have known we would be driving, and the phone they messaged wasn't an i phone, so we had to ask for it to be sent to another phone, if I had been on my own I wouldn't have been able to do this while driving. The bed was clean as was the room, however, there was no where locally to eat, and no advise in the room. A complete failure, we had just been to a funeral and could have done without all this nonsense. Please put the photo's of the Stockwood right and stop deceiving people.

Rooms very clean Would recommend to anyone. Thank you

Rooms very cleanWould recommend to anyone.Thank you

Got there late. Prebooking worked well. No issues. Cheap and cheerful

I'm not a great lover of self service check in. I appreciate it is ideal for a small hotel. Car park was full so I had to park in a car park close to the GP practise only a short walk away.

When I checked in I was upgraded from a single to a double room, which was very clean and comfortable, the power shower was lovely, the service was very good.

It was like home from home very homely. Warm and welcoming

It was like home from home very homely. Warm and welcoming

Did not get prior notice that the included breakfast was not on yet this was the main reason for picking this hotel. The small room with a low sloping ceiling making it difficult to get into bed was on the top floor up two flights of very steep stairs “hard work for me age 71. The tiny bathroom had a dirty shower. The car park is very small. The bed was uncomfortable with a cheap mattress that you could feel the springs through. I would definitely not recommend this place to anyone else. Should have gone to a premier inn but we all have to learn though!!!

Did not get prior notice that the included breakfast was not on yet this was the main reason for picking this hotel.The small room with a low sloping ceiling making it difficult to get into bed was on the top floor up two flights of very steep stairs “hard work for me age 71. The tiny bathroom had a dirty shower. The car park is very small. The bed was uncomfortable with a cheap mattress that you could feel the springs through. I would definitely not recommend this place to anyone else. Should have gone to a premier inn but we all have to learn though!!!

Damp!! Smelly staff unhelpful

Damp!! Smelly staff unhelpful

Budget hotel at best not the same room as pictures show ...no breakfast when stated bit disappointed

Budget hotel at best not the same room as pictures show ...no breakfast when stated bit disappointed

I stayed for one night as I working in the hospital. The receptionist was nice but the room was very cold and I have asked him to put the heat on but it was working, so I asked for an extra heater. He was co-operative. The breakfast which was part of the room price was appalling. a plastic bag with two pieces of toast without any butter or jam or anything to eat it with. one nutrition bar and that's it. No juice or tea or coffee. The TV monitor is very small like 20 inches and the remote was dirty.

Nothing unique, just a standard hotel room

Friendly helpful staff, very clean and comfortable

Enjoyed the stay and location was ideal. Basic room but all you need for a quick stay as it was clean. However, poor breakfast (untidy and limited), no hairdryer in room and limited parking. Would stay again for a quick stay as price was good

Not bad. Please change this box so that as a reviewer I am not forced to complete it in order to continue.

Not bad. Please change this box so that as a reviewer I am not forced to complete it in order to continue.

We were greeted politely and nice enough however room was very basic and cups were dirty, pillows were stained and the bathroom needed a good scrub.

Tremendous value for money.Self service continental breakfast.

It was a business stay. So the hotel had everything I needed. A bed, a shower, it was clean.

I read and was informed that there was a residents bar which was open until 11pm. On arrival I asked about the bar, they said there was no bar and suggested that there was one nearby which I declined. The were selling minerals and wine which was in a glass case on wall in reception. I purchased a bottle of wine for £10. Carpets on staircase looked awful. Walls on staircase badly needed to be painted.

The Car Park is very tight. Room was ok for the price no issues had a good nights sleep.

The exterior, lobby and hallways of the hotel aren't the best, however, the room was very decent. For the price, it's definitely worth staying here - especially if you have a flight from Luton Airport. We left our car here for half the fee we were being quoted from the airport.

The room was tiny is the loft space. Shower was good though. Basic breakfast . Made me leave credit card details in bar I damaged the room!

We stayed at this lovely facility for a night with a large group. All members were amazed by the friendliness of the staff and the standard of the rooms in relation to the very fair price. I can truly recommend this nice place. We will certainly come back next year.