Residence Inn by Marriott St Louis Downtown
About this hotel
Comfortable hotel near St. Louis Union Station An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning. Housekeeping is available on request. Residence Inn by Marriott St Louis Downtown offers 188 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. This St. Louis hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and Netflix. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center. Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Balcony / Patio
Dishwasher
TV
Map of Saint Louis, MO
Hotel in Saint Louis, MO
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.1/5.0
Excellent(1,016 Reviews)
5.0
The lady with the long dreads was nothing but amazing. We dod have a issue with wayer leaking in are light in the bathroom and it leaking but they gave us a day free
5.0
Check in was great as well as breakfast. The desk clerk and breakfast attendant were delightful. The room was spacious and beds comfortable. However. When we entered the room a large fan was blowing to dry out very wet carpet near the entrance of the restroom. The room really was not ready for guests in that regard. They did remove the fan but the carpet remained quite wet throughout our stay. was no bedding for the sleeper sofa but it was brought to our room in a timely manner. There were only enough towels for two guests.
5.0
The staff at this hotel were AWESOME! Nothing short of being helful, positive attitude and fantastic customer service!! The front desk checked us in with a breeze and explained all the amenities available inside the hotel and what to do around town. The housekeepers were professional and always met my husband and I with a beautiful smile. The rooms were clean and comfortable. I felt safe at this hotel as there was always someone available at the front desk. I cant wait to come back and see the sites that were missed and will apsolutely being staying again. Until next time........
5.0
Family of 6 stayed in a 2 bedroom suite. Plenty of room, full size refrigerator. Hotel and grounds were well kept. Biggest perk for this is establishment is the staff! I’ve done A LOT of traveling, and this may be the friendliest staff I’ve ever encountered!
4.0
Place was great. Gave you a gift every time you walked in our out the staff were extremely nice! The pool was in pretty bad shape. Water was Very foggy and cold. Hot tub was filled half way and not hot
5.0
Best stay everyday
5.0
The place was nice and clean and the staff was real friendly.
4.0
The hotel was exactly like we hoped. Everything was perfect, aside from the bed beinf a little stiff and small. But price wise and location wise, we'd definitely stay again.
3.0
The bathroom could have been remodel and then it could be worth the cost.
I enjoyed my stay I was in was looking forward to more quality.
1.0
Bed bugs
4.0
The manager was very kind and helped with all of our needs. But wish we didn’t have any needs in the first place. Tub water constantly flowing, no wires connecting the tv, unable to use, left over food and drinks from the previous guest. So I know the place wasn’t cleaned properly in the first place. Garbage everywhere behind the tv dresser. Couch was terribly stained, felt uncomfortable to even seat on it the way it looked so I threw the extra sheet over it. Booked for the hot tub but the hot tub broke the day we got there.
Locations was great though for why I was in town. Close to downtown and to many activities near the city. Zoo, aquarium etc.
3.0
Stay was nice even though it was just over night. Staff was very friendly and had a great view. On my list of hotels next visit for St. Louis.
8.0
Convenient and clean
2.0
Very clean room. The housekeeping staff were the nicest people there! One woman asked how our stay way and where we were from. She told us to come back. She was amazing and left me and my group of friends feeling good! The front staff barely spoke when checking in, never said anything when we checked out. Never explained wifi, breakfast, check out time, pool hrs, nothing. If i wanted to know something, I had to ask. It was "here is your key card, and the elevators are around the corner."
2.0
Rooms are nice but staff was very rude .
8.0
The room was great! However, my granddaughters were planning to swim. The pool water in the indoor pool was so dirty they couldn’t. We reported it to the front desk and they said the pool cleaners hadn’t been there all week. This isn’t acceptable.
2.0
Carpet missing in room from someone cutting it out.
Fridge had dents in it
Toliet seat had pee and nastyness on it
They charge 18$ to have your car in the parking lot
Food in fold out couch so kids slept in our bed.
6.0
Was fine.
1.0
Bathroom was not cleaned upon arriving to room. Prior guest toiletries left in bathroom as well as prior guest body hairs along bathtub & on floor. I cleaned myself to save time. That was the only complaint, my stay was otherwise ok.
2.0
My room was not clean stains on everything
2.0
When we checked in our bathroom was dirty. It had a used towl hanging on the door, there was hair in the bath tub, crumbs all over the office chair and the floor. We called the front desk and instead of offering a new room they sent the maintenance guy in to clean everything. After being gone for several hours we pulled our blanket down to go to sleep and thier was dried blood spots on the comforter. I want my money back and will NEVER use this hotel again.
4.0
At 3am we woke up. Our room was freezing. Tge heating system wasn’t working. Our room was 59 degrees or less. I had to go down to the front desk because no one answered the phone. We got put into another room that hadn’t been cleaned from the last guest. But, at least it had heat.
10.0
Location, Location.. Hotel was full but had great front desk!
4.0
The building seems to be very old and they don’t clean up the rooms very well. I found a lot tissues behind the TV and some chips and chocolates in the sofa bed
2.0
Was charge twice 1 through Expedia and one through hotel. Hotel staff didn’t want to refund. Going to contact customer service for this after my vacation.
3.0
Amazing
6.0
Our toilet did not flush and the bedroom tv did not work. It took forever to even find a trash can but finally found a very small one under the kitchen sink. They did give us another room but really need updates. Breakfast was good. Also you half to pay for parking while staying there. One night was $18.
5.0
I liked that you got free breakfast and if you wanted to cook you could. What I didn't was that you don't get house keeping services for a two night stay and that you have to ask for towels
2.0
The hotel is good but they never say the extra $100.00 fee’s and We have to pay for the parking too
3.0
Price was very reasonable for a suite with kitchen. Did not have any cleaning service during four night stay. Inquired about service because the room was out of body wash- told rooms were serviced every three days, would be tomorrow- did not happen throughout stay. Have laundry, which is great. Says supplies available at desk. At desk, told “we don’t have detergent. Staff didn’t order any.” Ran out of coffee pods and asked at desk. Given decaf. Asked for caff. Told not immediately available, will deliver to room. Never arrived. Nice to have on site breakfast with lovely staff.
4.0
The property isn’t bad, but the carpet in our room leading to the bathroom was torn and carpet tacks were exposed which my husband cut his foot on. The wall above the shower head was peeling/moldy. The toiletry bottles in the shower were empty
2.0
Prepare yourself...First parking is 18.90 a day which why should we have to pay anything there was no gate that opened or closed. Next when you get to room flip the latch over. Someone else could be assigned to your room. We had a family walk in on ours. Next bring cleaners there was mouse poop in our bathroom and one of our drawers there was mouse poop on pot holder. In our 2nd room the pull out bed sheet had holes from a mouse. The trash cans were so tiny had to keep asking for trash bags. The ceiling in bathroom was flaking off so bathrooms need updating. When using shower use caution the water in 604 would be perfect temperature and then burn your skin off temp. Oh and cant use tv control in frontroom because bedroom tv will change too. Lol Breakfast was good, the people preparing/serving/cleaning tables were amazing!
1.0
When we checked into our room, we found the trash had not been emptied, the carpet had not been vacuumed (lots of things on the floor including hair ties and food), kitchen counters sticky and bathroom tub dirty. When we went to desk because we could call front desk from room, they gave us a bottle of cleaner and a sponge
5.0
It was convenient and easy to reach and yet in close proximity to many different venues.
3.0
We enjoyed our stay and staff was friendly but upon checking into our room we discovered blood stain on mattress protector, dirty spot on couch bed sheet did not looked like it was changed. Hair and dirt in bathroom drawers so unable to put things in there. Shampoo from previous guest still in the bathroom. Dried pasta in pullout bed, dried cheese on floor, phones didn't work. Wall outlet in master bedroom didn't work. Dirty linen in corner of closet. It looked like the room had not been cleaned properly. We were not unhappy with the hotel or staff at all in general just the condition of the room.
3.0
We have stayed here before, and thoroughly enjoy it. The toilet paper holder needed to be replaced, and the office chair had definitely been used. I just wish thr toilet would have been clean when we checked in. And i wish there was more than 1 trash can for the entire room. Otherwise like it here and will stay agai
3.0
Hot water
5.0
Everyone was very friendly
5.0
Clean and quiet place to stay!
2.0
It was a pleasant stay, I just think they could do a better job regarding cleanliness. Wasn’t disgusting, just could’ve been better.
FAQs
How much does this hotel cost compared to others in Saint Louis?
The average price for a rental in Saint Louis is £93 per night. This rental is £3 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Residence Inn by Marriott St Louis Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Residence Inn by Marriott St Louis Downtown. Enjoy the water!
Is Residence Inn by Marriott St Louis Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Residence Inn by Marriott St Louis Downtown?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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