Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area
About this hotel
Located in Hillside, this lovely hotel for £93 per night is a fantastic choice for your next trip. Hotel in Hillside with free breakfast and fitness center This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite. Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area offers 135 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Gym / Fitness Center
Map of Hillside, IL
Reviews
3.5/5.0
Average(1,013 Reviews)
2.0
Service at this hotel was top notch. Everyone was friendly, helpful, warm & welcoming. This is unfortunately where the positives pretty much stop. The site boasts a heated indoor pool & hot tub. The pool was just above 55 degrees and the hot tub has been filled in with concrete. The area is now covered in a Walmart style set of patio furniture. The pool was absolutely inside but that’s where the accuracy stops.
The cleanliness and condition of the hotel were like most services today…rushed. Dirty corners were everywhere and if maintenance was tended to at all, it was a makeshift job. Multiple doors (gym, maintenance, staff only) were propped open with rags/towels.
All of breakfast was served on styrofoam with plastic utensils. No signs of eco-friendliness.
The hotel was undergoing construction while we were there but it did not affect our stay. They offered free earplugs to anyone needing to sleep during day time hours.
4.0
Hotel was okay, i feel a luttle over priced, but it is a holiday inn. Strong smell of the devil lettuce. Only needed for one night stay.
2.0
The receptionist was nice and tried to help us as much as possible, but there was not another room she could offer us. Our room was not clean, there was trash under the bed and crumbs on the floor. The stands were dirty. The microwave had dirt stains in the door before opening it. The bathroom was not clean. The soap holder had looked like it had mold from not being clean. The phone did not work. I had to call the front desk from my cellular phone. My five year old is now sick due to the room being so cold. It was a terrible experience.
1.0
Bugs everywhere. Hallways smell like urine. Key cards stop working after one day. Elevator floors have probably never been vacuumed. Elevators slow and don’t function well. I would never stay here again.
2.0
We were visiting friends in a nearby city, celebrating a birthday. The hotel was closeby, moderately expensive, and easy to drive to. The hotel associates were helpful, courteous, and made our stay comfortable.
1.0
It was very disappointed first we was greeted by someone who look like she is not happy with her job. Our check in time is 3pm she told us they don’t do check in until 4pm, me and my family was traveling all day mind you. I show her all my booking information so she honored the agreement. Up on arriving to our room we noticed that the room was not even clean, we went back down to talk to her and she want to have an attitude because she gave us a duty room. Hats out to the maintenance supervisor she was more help to us the the front desk girl. She even ask her why would she even give us a room that’s not clear in the system when there is one available? When my wife heard this she got upset because she deliberately have us waiting with our 3 kids and still say we got to wait until it was clean. I don’t understand why people like this even work at a place where you got to deal with customers? We was in room 315, I even slip in the bathroom because the shower curtain doesn’t stop the water from flowing out I didn’t realize it until it was too late. I try calling the manager but he never seem to be at his desk. All the furniture where terrible and falling apart.
1.0
Bugs, and overall cleanliness
8.0
Property is in need of improvements- paint, new mattresses, etc… Staff is fantastic and friendly. Breakfast was wonderful. There seemed to be a box elder bug issue.
2.0
It was nice Quiet everything worked. The only problem was the TV was a bit difficult to operate and outside grounds was trashy nice good curb appeal
6.0
Property needs make over, lobby & room smelled and look worn, broken furniture, stained carpet etc. Location is why we stayed convenient off express way and located across from mall and restaurants
2.0
Hotel was fine but it’s old and the room was dirty in that there were still smudges on the walls and the carpet and furniture is old. The hotel smelled bad when you walk in and the halls smelled
6.0
I could tell that the room was not cleaned properly
2.0
The room was dirty, apparently the person in the next room was smoking marijuana, the smell was unbearable, too much noise.
But not all was bad, the breakfast was pretty good
10.0
Decent rate, reasonable continental breakfast
10.0
I like everything about it
10.0
We loved the free breakfast
10.0
brilliant service and thank you.
Francis
5.0
All good 👍
2.0
We experienced a really good stay. The hotel rooms could use some updating. The hallways definitely could use some paint and vacuuming. However, the room was clean and comfortable. The fan on the heater was quite noisy, so we just turned it off. The breakfast was AMAZING and so was the staff. There are stores and restaurants within walking distance. It was a good choice for us!
3.0
The phone in the room was not hooked up so you had to go all the way down to the front desk to ask for anything. There was no clock in the room. The toilet constantly ran. We asked when we checked in to have towels left at our door each day and we only got them once.
1.0
Checked in and room had roaches in first ( minutes counted 5 went to desk and they did give me a roach free room upstairs.
2.0
Air conditioner in room was not working. The smoke alarm/cardon monoxide alarm was broken
1.0
The room was so dirty and the furniture was all stained. This place should be more clean.
4.0
My 1st room smelled like smoke. I had to request to be changed and the air unit made noise all night. The carpet looked dirty and there was a pubic hair on my suppose to be clean towel.
3.0
The hotel just needs updating. After seeing a few negative reviews I was not going to stay at this hotel but it was the closest for a concert we were seeing. It wasn’t as bad as some recent reviews but it just needs some updating.
8.0
Good some what clean. Great breakfast. Awesome staff
1.0
The room smelled awful! Carpet needs to be cleaned. Walls were filthy with stains. Microwave was layered with fingerprints like it had not been cleaned. The toilet seat was wore out. The straw that broke the camel’s back was the roach in the bathroom. Left immediately.
3.0
A place to sleep—that’s it. No housekeeping unless requested. Modest breakfast. Shopping mall location with nothing attractive about it. The room was fine. Functional place to stay but not a destination by any means.
3.0
Asked if I used the hotel to airport shuttle service in this review. Didn’t even know they offered that.
Pool had dirty towels laying out, no towels in the clean rack, didn’t appear cleaned or maintained. Was looking forward to using it but saw the life saving bouy rings, taken off the wall by someone else, had been floating in the pool for the whole three days/2 nights we were there, on top of the dirty towels everywhere, so didn’t even bother.
Gym had weights sitting out on the floor everywhere from a previous customer who enjoyed the gym and no way to clean equipments. Only one towel in the clean rack in the gym.
Waited a while for front desk service at times, sometimes due to them standing outside smoking or talking with their coworkers, but once I got service it was ok.
Breakfast had good variety but would like more hot foods offered.
3.0
Just average
5.0
It was a really nice place and affordable
2.0
My room was on the street side and noisy because of the trucks and traffic.
5.0
Breakfast was amazing. The furniture was a little dangerous. I had a 1 year old and a 3 month old. My 1 year old cut her lip on the sharp edges of the table, hit her head on another sharp edge of the dresser, and slammed her finger in the lockbox that was low so she could access it. It was a nice hotel but probably one of the most dangerous for our children (toddler). So if you have wiggly toddlers I probably wouldn’t recommend it. Besides that it was great.
5.0
Very convenient
3.0
It was excellent as usual I will always stay at this hotel, whenever traveling to Illinois
2.0
This property is is desperate need of upgrading. But even as outdated it was it was absolutely filthy the carpets in the common areas haven’t been vacuumed in months. I was there for 7 nights and never seen a cleaning person. They are very short staffed which I understand. The beds where awful and very wore out rooms not very clean and everything was old and needed to be replaced Capet in the room very dirty
1.0
Front desk staff member is by far one of the rudest people I've ever encountered. Her attitude to myself and friends was so nasty - "yes" is not a way start of a conversation.
There was discrepancy with our reservations and she did not want to help up us at all (traveling from NJ to Chicago). By far the worst place I've ever encountered.
4.0
Loved how there was a pool. Enjoyed the breakfast provided, was delicious and provided lots of different options. Room was clean and well kept. Would come here again.
4.0
Ok for a short stay
3.0
Nothing unique.
Unfriendly staff.
FAQs
How much does this hotel cost compared to others in Hillside?
The average price for a rental in Hillside is £81 per night. This rental is £12 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area. Enjoy the water!
Is Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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