The staff was incredibly helpful especially the cleaning staff when I was locked out of my room. Our two keys kept malfunctioning, had to get assigned two new keys. Front desk associate was nice as well. However, the internet did not work the whole stay. It was needed direly as we were there on business. The floors in the room was sticky and mold was visible in the bathroom shower, the bed had a huge indent on each sleeping side. Breakfast was good.

All was great except the door keys wouldn’t work.

Hotel staff was amazing and the location was easy to get to and close to town. However, the hotel is seeing signs of water damage as our room has a sinking tub and the hallway had numerous soft spots where if you stepped you felt like you were going to fall to the floor below. It's time for some major renovations to the structure.

I've stayed in many hotels, Room was clean, front desk personnel both day and night were nice and very friendly ( they both deserves raises) the bed was comfortable. I had 2 cats with me and wasn't charged an arm and a leg for them, not like some other hotels. I will definitely stay again.

Room had a musty smell.

Toilet looked like it was taken off the floor and not put back right, corners of the bathroom and room were dirty, only one wash cloth available, trash can in the room still stuff from the previous customers, breakfast was terrible, bed was hard. Stay somewhere else !

What a wonderful staff of folks who welcome each guest and make their stay a wonderful experience. Each does their best to go out of their way to see how they can help, ask if folks need direction or suggestions on making their stay comfortable and supportive. It takes a team effort, and they make a great team. Kudos to all. And thank you!

The toilet was leaking in the bathroom.

I had ants in the room and bathroom.

Had to go to front desk multiple times to get a key that worked. Mattress was awful. Lumpy and very uncomfortable. Somehow got a handicap room. Fine except for having to get on my knees to use the bathroom mirror. Larger mirror could work for handicap and non handicapped guests.

Had handicapped room and did not request or need. TV remote needed battery! Breakfast good. Staff nice!

Nice place always stay here when going out.

There was one girl that was amazing. I had just had surgery on my back and I was wanting a waffle and could tell I was in need of assistance. She made my waffle, got me some syrup. I asked if I got some milk. She was amazing!!!!!

I enjoyed my stay. Staff is very nice. Beds are comfortable too.

I The breakfast was good and the staff was nice. The duvet had a stain on it, a picture in the restroom has the frame delaminating and there was black mold visible under the silicone caulk around the bathtub.

The staff members were very nice and the room was clean. But there was an event directly below our room that vibrated the bed, floors, and walls making it impossible to rest. We were not given any warning of a possible disruption that could be caused by the event on site during check in. The event and noise however did end exactly when the front desk attendant indicated it would.

Beds very comfortable, building clean. Floors in hallway sag and mold in bathroom

Property was not in good condition.

Not terrible if you need a bed for the night, but they REALLY need to do some upgrades and upkeep. A lot of damaged property and some unsavory stains on the desks, sheets and curtains/blinds. Parts of the shower we're falling apart. The staff was kind and very helpful though.

Room was dirty and halls looked like they hadn’t been vacuumed in a long while. Sheets had dirt and leaves on them.

The front desk lady was really nice

I booked this stay like I have booked trips over the last 23 years and I have never had an issue like I had with this stay. We ran into some issues and didn’t get checked in until late although I have had similar situations. I’ve never had my room given away. The guy at the front desk said he tried to call me. I never received any call from any number and ready to check in my room given to someone else, I was then given a different room that would have been a cheaper room and the room room smelled of dog poop. I talked to a lady who said she was going to get me another room and later she called back and said that the room was flooded so they couldn’t give me that room , we tough it out because we had to be there but mind you I have been booking and staying at hotels frequently for the last 23 years due to job and other things and never had the problems I had at this hotel… oh, and yes, I have stayed here previously and still never encountered a situation like this.

Dirty stickey carpet.

Stayed for two nights. Everything was very good. Front desk person was very nice and helpful. Wish i would have gotten her name

It was plenty room but not good food at all.

I visited Waxahachie, TX, for my teammate's conference, and when I arrived at the hotel, I was immediately welcomed with a warm welcome. The front desk agent mentioned that my hotel reservation was canceled and that I needed to get in contact with Expedia so that they could make a new reservation and virtual card. Expedia went back and forth with me for a while, and eventually, they went with the resolution the Front Desk Agent mentioned the first time. If it weren’t for God and the Front Desk agent, I would have been stranded!! Thank you so much for helping me and being so kind. I will never forget you. The best hotel I've been to in forever! Everyone needs to stay at Comfort Inn Waxahachie!!

Staff was particularly good

The property was decent and the staff was super friendly. The carpet serned damp sticky the whole time but other thrn that it was budget friendly and a decent place to stay,.

Clean & comfortable. Elevator out of service.

Clean, well appointed, spacious room. Would gladly stay again.

Room was clean. Beds were fluffy and well made. Bedding was clean, smelled fresh out of the laundry. The bathroom was clean and the water pressure was lovely. Service was helpful and friendly. Would definitely stay here again.

Your hotel just isn’t worth the rate you charge. The bed was comfortable, but the room was old and worn - chipped paint, missing mirror/picture from the wall, no TP holder, loose toilet seat, actual dried spit (I hope) on the inside window, chipped doorframes, clock was 2 hours off, a/c was blowing little little bits of dirt in the bed, go look for yourself - I was in 417 Jennifer checked me in and she was great. I came back in the evening and your night guy is walking around with his shirt untucked and open. Again, your hotel just isn’t worth the rate you charge and I’m disappointed in your product.