The Duty Manager on 1/13/2024 around 9pm was very rude. I believe his name is Scott but not sure. I made a mistake with my reservation because there was a last minute change of plans. The room was smaller than I was expecting. The sofa bed was not a double sized bed but was probably a twin sized and very uncomfy. I requested to change the room to a double queen sized bed (w/ sofa) from king size (w/ sofa) and I’d be willing to pay for the price difference. The manager said no rooms were available but I talked to the staff prior to speaking to him and was told there were couple of rooms available at residence inn. I said this to the Manager and looked like he felt embarrassed because obviously he wasn’t doing his job. He kept on saying no or the change was not possible because I booked from Expedia. I feel he was racist because he would not even let me finish talking. I was so frustrated so I said in a very soft voice that it was fine (though i wasn’t) but I’m just gonna leave a bad review. So he shouted, started yelling and told me that it was my mistake for booking wrong. He won’t even let me say even a single word. I just can’t explain why I booked a wrong room from the beginning. I guess there is no room for last minute change of plans here. No room for mistake. You have to be perfect. Only the duty manager was perfect. So I just walked out. I had to walk out or I don’t know what else he would do to me.

Great stay with the kids. Rooms were clean and comfortable. The pool was lots of fun. And the breakfast was as delicious! More options than just your standard cereal at a continental.

Excellent breakfast menu,nice cozy rooms .

The hotel receptionist staff was very helpful and friendly. the working staff did an excellent job of their duties. Maybe not as friendly as we have seen at other hotel stays, but they did their jobs of cleaning, etc. with a high degree of commitment. Excellent location to get to other parts of the city without having to deal directly with entering or exiting the busy Portage Avenue. The morning breakfast was excellent, lots of sitting room and the staff working there kept things very neat and tidy.

The shower head needs to be cleaned or replaced, not much water came out, room 323

Very clean hotel with nice well lit parking lot. Close proximity to a variety of restaurants and the airport.

Best stay we've ever had in Winnipeg (including 5 hotel stays) Staff is wonderfully professional, friendly, and accommodating. Free breakfast was ample, plentious, and well organized and stock by the gracious staff. Would give the hotel more stars if available. THANK YOU! THANK YOU!

Nice and quiet good pool and slide Excellent breakfast choice

The entire stay was excellent

Not the most beautiful area of the city but great hotel amenities.

Nice comfortable hotel, close to amenities, with nice buffet breakfast selection!

This property is in a great location, pool was awesome for the kids. We loved the hot beeakfast, will definitely stay again.

Our stay on Sept 2nd 2023 was okay, the hotel itself and staff are great but after having a busy exhausting day we were looking forward to come in, just shower and relax. We had to get the maintenance guy to come fix the tv ( which was fairly quick ) and also the A/C as it was super loud. After he “fixed” it and it still was making noise all night. We were going to try and relax after the half hour or hour it took, so we went for a shower and the bathroom was super nice but even after changing the options on shower head there was very little pressure. So we finally showered sat down and started watching a movie. When we decided to go to bed and turned the lights off we notice we had a beacon from a lighthouse it seemed in our room from the smoke detector and it was super bright also the microwave light was crazy bright. That might not bother some but we usually sleep in super dark rooms. So after I got those covered we tried to go to bed but from the Very soft bed and noisy bed and the A/C making all kinds of noises we did not sleep very well at all and that’s what we needed after a long and very hot day.

The hotel is clean and my kids loves the swimming pool.

Loved this hotel. Definitely recommended. It was comfortable and clean. Really enjoyed the patio too. No complaints. Breakfast was excellent

Was great!

It was an amazing stay

The property was difficult to get into. We and other bookings missed the main entrance nd had to go around the block to get back into. Parking was another issue especially driving a truck. The pool was packed and the water temp was too cold for young children.

Comfortable room. The pool has too much chlorine. I don’t like how there is no room cleanup without specially having to request it.

Excellent value and location. A great location if you are coming to town on business or back to school shopping. The included breakfast had real food, including proteins. I wish it went one hour longer on weekdays too. We were jetlagged so missed breakfast the first day. The staff were friendly and helpful. Our suite was spacious and the beds were very comfortable. We will stay here again.

Everything

Close to airport and stores

The staff was very friendly and knowledgeable, the parking was not very good; I had to park near Ellice Ave and walk to hotel. More parking spots near the hotel should be available

Our favourite, family friendly hotel to stay at in Winnipeg. Very friendly staff and great new rooms.

Had everything I needed

great, but wanted better kitchenette

Booked a king with pullout sofa for myself and two daughters. Thankfully we were traveling with our camping gear because the pullout bed was so uncomfortable it was unusable. The room kind of smelled, and the AC made a constant, loud rattling/vibrating noise that was really annoying and impossible to ignore. The pool was okay, but not great, and the area is quite sketchy. The staff was great though.

This is the best of this level of Marriotts.

The interior decor was phenomenal.

Pleasant and comfortable

Over all a good hotel to stay at. One issue for us was the toilet was not as clean as we would like it to be. Otherwise, it was a pleasant stay.

Walking distance to Walmart and to the bank, there was nothing that I dislike about your hotel, friendly nice staff and very helpful