Ver clean and staff was always polite and helpful. The room could use a frig. Be aware that there is no place to eat nearby. Uber is very fast there and can get you to a place to eat in no time.

Ver clean and staff was always polite and helpful. The room could use a frig. Be aware that there is no place to eat nearby. Uber is very fast there and can get you to a place to eat in no time.

Good Hotel for the price

The price was too high and they promised something different supposed to be a queen bed anyways something different

Carpet was dirty and the bathroom sink and floor was full of hairs

Great location. Clean room. Light on the amenities etc.

Was a great hotel and check in was easy. Seemed new

Happy hour weekdays?? No one told us about it. We missed out. The key card kept deactivating. Staff was fabulous.

Hotel limpio, servicio amable, sin ruidos, buen aire acondicionado, desayuno muy basico

30 minutes to check-in when only one person was in front of me. After that, an attendant named "Brenda" instead of calling me, she called the guy behind me, someone who came much later than I. That was very rude. Once I got the room, the air conditioning didn't work, called Brenda who was the lobby attendant, and nobody answered, called 3 times and nothing. Had to go in person to complaint about the air conditioning, they say they will send someone, 2 hours later, nobody came, called again, no answer, go to lobby again, said the same thing about sending someone from maintenance. This time a maintenance guy came and looked at the air controls, and that was it, 2 more hours later and no fix nothing. Had to go again and told them if they don't care about the air conditioning to give me another room. Had to wait and wait and wait until finally another lady came in and Brenda went home. The new lady was a little bit better and she finally gave me another room. I had to spend 5 hours to get a resolution to this, and nobody seems to care in this place. The service is horrible. Never again will stay in this place. And that Brenda, never seen any hotel attendant like her before, worst ever.

Good service and good looking hotel...............

Amazing and wonderful attention at the front desk.

I had a good time

There was some noice on the roof of extractors so my partner had trouble sleeping

There was some noice on the roof of extractors so my partner had trouble sleeping

I have stayed at this hotel very many times to keep count but ,this last time my stay was not like always I don't know if they changed management or what happened but I was treated very poorly one lady at the service desk had attitude and bothered me and my daughter for little things not happy on my 10 day stay this time

I have stayed at this hotel very many times to keep count but ,this last time my stay was not like always I dont know if they changed management or what happened but I was treated very poorly one lady at the service desk had attitude and bothered me and my daughter for little things not happy on my 10 day stay this time

WIFI terrible, just a weak connection. the toilet and the room smelled like sewer!! (316)

Polite staff, clean overall, nice parking lot, not far from city center. The only thing I did not like was the sink faucet flow, spray flow not suitable gor a sink and pressure too high, a lot of water splashes.

This hotel is good for a quick stay where you need to stop for one-two nights. Close to the airport. Not close to Aguascalientes downtown. Good option if you're continuing your trip towards the south (Leon, Guadalajara, etc..)

This hotel is good for a quick stay where you need to stop for one-two nights. Close to the airport. Not close to Aguascalientes downtown. Good option if youre continuing your trip towards the south (Leon, Guadalajara, etc..)

4 nights in Aguascalientes- it was Very Hot and the air conditioner worked perfectly. This was important in order to work and sleep! The staff was friendly and helpful, even helping me to order food by phone in Spanish to be delivered to the hotel!

The hotel staff is very kind. Everything was working as expected and the breakfast, which is inluded, was also well presented and with an enough variety of food as to call it a healthy breakfast. The Internet is not as fast as one would want but is ok for common business tasks. The staff seem to lack experience (very young people) but with great attitude.

it was a good experience, a little bit far from where i was going to have my activities in Aguascalientes

I enjoyed this hotel with price, value and location.

Only thing hotel have to change or eliminate is the carpet, it was very dirt and smell to smoke or cigarrete even that it was a non smoking room

Great hotel, outstanding staff

I was very impressed with the attention of the staff and their great attitudes, anf always with a smile

hotel front desk people were not very attentive. Stood in front of them almost 5 minutes without being acknowledge. I had to ask if they were going to check me in. Then again no acknowledgement when I was trying to ask them to call a cab for me

Pretty good location to airport and downtown within 20 min. Friendly staffs, tidy rooms and public spaces. Free internet access is favorable For business and personal use, while most of other hotels charge for it.

My Family and I enjoy the breakfast every morning, they recycle, it is a green hotel. They keep this hotel always clean.

I come to Mexico once a month. Aguascalientes is the best location, because my customers are in Aguascalientes, Zacatecas, Silao, Irapuato, San Luis Potosi, and so on. I can go anyplaces from AGS. I wanto to have a frequent user's card and some benefit by frequent stay.