Somatel Hotel
About this hotel
Beaux Arts hotel with free parking connected to the convention center in Douala Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite. Somatel Hotel offers 52 accommodations with safes and complimentary toiletries. Rooms open to balconies. These individually furnished accommodations include desks. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. This Douala hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers. Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Garden
Map of Douala
Hotel in Douala
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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££££
Reviews
2.9/5.0
Average(51 Reviews)
1.0
My trip who's called i going to let you know when is the next trip
1.0
Employees was not able to access to my online reservation.
1.0
Employees was not able to access to my online reservation.
5.0
The Staff are very friendly with customers
The food are served on time
5.0
The Staff are very friendly with customers The food are served on time
2.0
Was good in general
Restaurant prices way over the top .
Swimming pool area constantly noisy with kids
Mattresses on beds need updating.... too old . Still recovering from pain due to sleeping on these hard mattresses
1.5
Was good in general Restaurant prices way over the top .Swimming pool area constantly noisy with kidsMattresses on beds need updating.... too old . Still recovering from pain due to sleeping on these hard mattresses
2.0
Very old, with mold on the walls. The food at the hotel is really overpriced, and there isn't a place around to eat (within walking distance).
2.0
Very old, with mold on the walls. The food at the hotel is really overpriced, and there isnt a place around to eat (within walking distance).
1.0
This hotel was terrible for the price. The room was not very clean and it was very small. There was hardly any place for me to put my bags. There was lots of mold/mildew in the bathroom on the walls. There was no proper air circulation in the room. I wasn't expecting anything of 5-star quality, but I was very disappointed. Won't recommend and won't stay here again.
1.0
This hotel was terrible for the price. The room was not very clean and it was very small. There was hardly any place for me to put my bags. There was lots of mold/mildew in the bathroom on the walls. There was no proper air circulation in the room. I wasnt expecting anything of 5-star quality, but I was very disappointed. Wont recommend and wont stay here again.
0.5
The staff was unbelievably rude. They were also indifferent and slow to resolve the plumbing problems in my room. Customer service is not even a concept at the hotel. I was also told that breakfast was included but was given a bill upon checkout. I told the receptionist NOT to use the chip reader on my ATM card because it won't accept it and it will deactivate my card. He ignored me and I emphatically told him a second time. He did it anyway. The card was not accepted and my bank, who advised me not to use the chip reader abroad, deactivated my card. I will never stay at this hotel again. It was a terrible experience. The WiFi was also weak
1.5
Not bad hotel
2.0
Hotel and room are clean. Bed, bathroom, and air-conditioning are ok. They lost my paid-and-confirmed booking but me and the staff stayed polite and it got resolved. Very nice of them to go to pharmacy for me when I cought a cold. They offered to call taxi but they called an expensive private driver, which I admit is a lot more safe than yellow cab. Buffet food was very good. Relatively a good price for an all-you-can-eat buffet. But when eating a simple meal would have been ok, it is expensive (you still pay buffet if you only take 1 plate).
2.0
Compared to my previous experience with them, this time it went well. The room and bathroom were clean and in working condition. It sure ain't like a western hotel but at least I felt safe. No problem with outside noises.
1.5
Compared to my previous experience with them, this time it went well. The room and bathroom were clean and in working condition. It sure aint like a western hotel but at least I felt safe. No problem with outside noises.
2.0
The room wasn't dirty but had a smell of humidity the staff was ok
I would say this is a one star hotel if you want something really clean look for something else however I'm not sure if this city has anything cleaner
1.5
The room wasn't dirty but had a smell of humidity the staff was okI would say this is a one star hotel if you want something really clean look for something else however I'm not sure if this city has anything cleaner
1.5
It is well located, safe, but rooms are very small and I had air condition problems. They "fixed" but it was a fan...not willing to fix it again or change the room. Internet super slow!
3.0
Convenient location in the centre of Douala, very pleasant staff
1.0
Myself and a colleague stayed at this hotel for 3 nights as we had to do business within the Cameroon. I had printed out the confirmation of our stay at the hotel and thank goodness I did. It took the unfriendly receptionist about half an hour to find our reservation. There was no deep soaking bath and no view of the garden as indicated on the hotel reservation. It is not that bad if you are visiting for business purposes but would definitely not go here on holiday!
1.0
Extremely small room underground, very humid with lots of mosquitoes!! strong choking musty smell. Only a small window.
Impossible to sleep without mosquito net. Risk of malaria.
Staff at reception impolite and have a suspicious attitude toward guests.
0.5
Extremely small room underground, very humid with lots of mosquitoes!! strong choking musty smell. Only a small window.Impossible to sleep without mosquito net. Risk of malaria.Staff at reception impolite and have a suspicious attitude toward guests.
2.0
Even though I was on a short trip(2 nights),The hotel location was convenient, neat room, heated water, functioning wifi, helpful staff, good buffet breakfast.Free shuttle to and fro airport is a plus. I would recommend this hotel.
2.0
Very pleasant stay and the breakfast is cool.
3.0
You won't find great luxury in Cameroon, but this hotel is pretty decent. The resturant was actually pretty decent (I've had some horrible meals in Cameroon). Rooms clean, found one small bug one night, most hotels in Cameroon, I essentially went hunting every night - so that was really good. Housekeeping staff couldn't wait to clean the rooms, fast and efficient. The pool was nice. Nice little bar.
Drawbacks
- some resturant staff need a lesson in customer service
- odd layout of hotel
- room was small
3.0
You won't find great luxury in Cameroon, but this hotel is pretty decent. The resturant was actually pretty decent (I've had some horrible meals in Cameroon). Rooms clean, found one small bug one night, most hotels in Cameroon, I essentially went hunting every night - so that was really good. Housekeeping staff couldn't wait to clean the rooms, fast and efficient. The pool was nice. Nice little bar.Drawbacks- some resturant staff need a lesson in customer service- odd layout of hotel- room was small
FAQs
How much does this hotel cost compared to others in Douala?
The average price for a rental in Douala is £39 per night. This rental is £0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Somatel Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Somatel Hotel. Enjoy the water!
Is Somatel Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Somatel Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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