El Cielito Hotel - Sta. Rosa

Executive Room | In-room safe, rollaway beds, free WiFi

Business Room (Deluxe) | Bathroom | Shower, hydromassage showerhead, free toiletries, hair dryer

Business Room (Deluxe) | Living area | TV

About this hotel

Nestled in Santa Rosa, this charming hotel for £38 per night is a great choice for your next trip. Comfortable hotel with business center and 24-hour front desk This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite. El Cielito Hotel - Sta. Rosa offers 52 air-conditioned accommodations with safes and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Map of Santa Rosa

Nearby attractions

Rizal Park

22.63 miles

National Museum of the Philippines

22.87 miles

National Museum of Natural History

22.62 miles

Ayala Triangle Gardens

20.18 miles

El Cielito Hotel - Sta. Rosa

3.5

Average(64 Reviews)

Hotel in Santa Rosa

3-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

££££

About this hotel

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Map of Santa Rosa

Nearby attractions

Rizal Park

22.63 miles

National Museum of the Philippines

22.87 miles

National Museum of Natural History

22.62 miles

Ayala Triangle Gardens

20.18 miles

Reviews

3.5/5.0

Average(64 Reviews)

1.0

Jul 2023

We booked and paid for 6 nights but stayed only one night. It is a ridiculously annoying place to stay- very noisy Aircon in the room( hub said it felt like we're still on the plane), sink in the bathroom is clogged, our WiFi didn't work, key card room did not work, no bath mat, floor of bathroom is wet, the taps of the shower were annoying, reversibg the on and off, if I turn off the shower, the water from the bottom tap turns on, it was awful to use. I have not finished showering and the new soap given has become flattened like the size of a one peso coin! Reception never kept their promises, no bath mat, no hand towel, no soap came. The next day, I decided to check out even if we paid for 6 nights. Security and people at the redty we're very helpful, food was good there, but the hotel itself is really crap! We stayed here in 2019, booked two rooms to be near my family but this time, the facilities have become so bad. If you are given 311, run away! It's the worst hotel room we have been to, been up 30 countries mind you! The light and fab at the bathry is controlled by one switch and it was so noisy when it's on. The door kept alarming too, hey card was dodgy. Never again! Can I still get my money back? They did not deliver as they promised We went to Microtel, it was very comfortable there and quiet!

4.0

May 2023

The shower was not hot enough.

4.0

Apr 2023

Our room is clean and nice . It’s quiet place . Staff are helpful and approachable.

2.5

Feb 2020

Great hotel that is a bit outdated in room favor and painting. Great staff, security, & breakfast. Area is not the best...

5.0

Jan 2020

Very good value. I reserved it for my mother-in-law and 34 other people. I live in California and I am very happy of how easy it was during check in.

2.0

Dec 2019

The hotel so quite and safe to stay most especially if you travel with family. Comfortable and big room.

5.0

Dec 2019

Attentive Staff and they have a very good choices in their buffet breakfast. Clean and nice comfy beds.

5.0

Dec 2019

Attentive Staff and they have a very good choices in their buffet breakfast. Clean and nice comfy beds.

4.0

Dec 2019

Staff are very attentive. But some amenities like hand towel is not an, when I asked about it they said use the towel. Si after using the toilet, we had to go to the next room to wash our hands, then go back to the toilet/ shower room to dry our hands! Then the next day, the housekeeper on our floor gave me a washer. However, because our Aircon dripped and wet the floor, we had to move to the next room and si there's no hand towel again, so back to the rigmarole. Kettle had to be requested as well. At the breakfast, you need to ask for milk if you want to have cereals or milk for your coffee. But, in the end, we still had a good stay though we got cold and coughs so not all days were pleasant.

4.0

Dec 2019

Staff are very attentive. But some amenities like hand towel is not an, when I asked about it they said use the towel. Si after using the toilet, we had to go to the next room to wash our hands, then go back to the toilet/ shower room to dry our hands! Then the next day, the housekeeper on our floor gave me a washer. However, because our Aircon dripped and wet the floor, we had to move to the next room and si theres no hand towel again, so back to the rigmarole. Kettle had to be requested as well. At the breakfast, you need to ask for milk if you want to have cereals or milk for your coffee. But, in the end, we still had a good stay though we got cold and coughs so not all days were pleasant.

2.5

Aug 2019

Nice people, clean room.

2.0

Jul 2019

The room wasn't indentificated properly , got the wrong kind of room

4.0

Mar 2019

Booking online is too expensive. I couldn’t avail with special rates especially senior citizen discounts when booking online.

4.0

Feb 2019

Relaxing, clean place

1.0

Dec 2018

Staff were great but the rooms were disgustingly dirty. I had to clean the dirt and grim in the bathroom myself. We left the hotel itchy from something in the bed/room. Not good enough.

2.0

Oct 2018

It was a pleasant stay. Front office were nice and friendly. Requested extra bed and the service was prompt. Breakfast had sumptuous selections catering for locals as well as foreigners, it would have been perfect if they serves eggs to order.

2.0

Oct 2018

Elevator is under maintenance. Guests need to go up and down the stairs. We checked in at the 5th floor. The aircon at our room keeps on freezing with ice build up, thus not functioning well. Upon checking in at 11pm for our training the next day, we asked the front desk where will the training be. She answered she doesn't know. The training has long been scheduled and a very basic questioned was asked. Being on the front desk, the "I don't know" answer in quite unacceptable. Especially if the event will be held on the hotel itself.

2.0

Oct 2018

Elevator is under maintenance. Guests need to go up and down the stairs. We checked in at the 5th floor.The aircon at our room keeps on freezing with ice build up, thus not functioning well.Upon checking in at 11pm for our training the next day, we asked the front desk where will the training be. She answered she doesnt know. The training has long been scheduled and a very basic questioned was asked. Being on the front desk, the I dont know answer in quite unacceptable. Especially if the event will be held on the hotel itself.

3.0

Sep 2018

Rooms, not sound proof Cockroaches everywhere Tv’s old model, not working properly Unaware of condiments expiration Menu- same food everyday Price not worth it Aircon is not working properly

3.0

Sep 2018

Rooms, not sound proof Cockroaches everywhere Tv’s old model, not working properly Unaware of condiments expiration Menu- same food everyday Price not worth it Aircon is not working properly

2.0

Jul 2018

Cons~-Nothing close within walking distant. It would be a plus for hotel if they could provide free shuttle service to nearby areas like Paseo etc.-No bottled water provided.- room had a bad smell.-Some front desk staff not responsive, very passive, you literally have to get their attention to ask them anything, otherwise I felt almost invisible stand at the counter.-breakfast selection and quality was terrible.- it was far from a decent eating place so tried the lunch on the menu. food on menu overpriced and taste terrible as well.- sports bar was a joke.Pros~- Room was relatively comfortable.- aircon was fine.- TV channels rather good- water pressure and temperature control not too bad.- room service uncle was very helpful and courteous.- had a hardtime connecting to wifi, but once connected, the coverage was good and speed rather decent.In short, this is a very basic hotel with not much to offer. Do not have much expectations and you will find it bearable. Could do with hospitality training, especially the front line people at the front desk. Definitely not a good vibe to be reluctantly greeted by sour faces,

2.0

Jul 2018

Cons~ -Nothing close within walking distant. It would be a plus for hotel if they could provide free shuttle service to nearby areas like Paseo etc. -No bottled water provided. - room had a bad smell. -Some front desk staff not responsive, very passive, you literally have to get their attention to ask them anything, otherwise I felt almost invisible stand at the counter. -breakfast selection and quality was terrible. - it was far from a decent eating place so tried the lunch on the menu. food on menu overpriced and taste terrible as well. - sports bar was a joke. Pros~ - Room was relatively comfortable. - aircon was fine. - TV channels rather good - water pressure and temperature control not too bad. - room service uncle was very helpful and courteous. - had a hardtime connecting to wifi, but once connected, the coverage was good and speed rather decent. In short, this is a very basic hotel with not much to offer. Do not have much expectations and you will find it bearable. Could do with hospitality training, especially the front line people at the front desk. Definitely not a good vibe to be reluctantly greeted by sour faces,

4.0

Jul 2018

We stayed at El Ceilito for two weeks. We enioyed getting to know the friendly staff. We did not always care for all that was on the breakfast buffet, but we do understand that the food is prepared more to the tastes of Filipinos and not Americans. Still, it was a wonderful place to stay.

4.0

Jun 2018

I really enjoyed my stay here. the staff were friendly and welcomining. I would definitely recommend this hotel

4.0

Jun 2018

I really enjoyed my stay here. the staff were friendly and welcomining. I would definitely recommend this hotel

5.0

Jun 2018

Comfortable, The food was great, The room is clean, And the Staff is Nice and they entertain us very well.

2.0

Feb 2018

Very nice hotel.I enjoyed my stay.The breakfast was really good and the beds were really comfortable and it’s in a great location and I definitely will stay there again.

2.0

Jan 2018

Good breakfast not really may choices but very tasty, very good room make up service, BUT, the quality of the mattress is so bad, got deformed after i sit on the side for 30mins (i am abt 100kg), only the first day provide 2 bottles of 350ml drinking water, i stayed a whole week.

5.0

Jan 2018

Great hotel with friendly helpful staff Will stay there again

1.5

Dec 2017

First arrive to the room no refrigerator in the room, WiFi didn’t work.. So I asked for another room and got it but this room didn’t have a ref neither.. Ask for one but it was so old and dirty I couldn’t believe they would give it to any customer... They call the manager and he wanted to put me in another room but I refuse, all I wanted was an up to date ref.. They finally gave me one and then I was a happy customer... All the rooms at $55 per night should have up to date refrigerators in the rooms... Daily free breakfast was a plus tho...

4.0

Dec 2017

as long it is not near the road, the hotel is ok otherwise it is too noisy to sleep in the night

2.0

Dec 2017

Good hotel. This hotel caters to foreign tourists so their prices are a bit high compared to the value

2.0

Oct 2017

The place was easy to locate. The staff was very accomodating and always had smiles on their faces. All in all our stay was a pleasant one.

4.0

Sep 2017

Staff were very friendly and helpful. Hotel was clean and tidy. Breakfast meals were excellent. It was a good location for our needs. Well worth staying.

2.0

Feb 2017

Staff are very pleasant and nice. Room not maintain bathroom is old.

1.5

Oct 2016

Place was ok closest location to enchanted kingdom cleanliness of room was just ok kind of old it was just ok breakfast buffet was good to me it was the best thing other than the customer service .just was not impressed but the room condition not the worst but not the best either

2.0

Jul 2016

The hotel was good with a good restaurant with a good menu. The breakfast had a large selection. The hotel had a sports bar which also served food. The room was cleaned daily to a high standard. Most impressive was the staff though. All polite and friendly but the bar staff were exceptional!

2.0

Aug 2015

I booked on Expedia and the problems started right away. The charges were unclear and I was overcharged for what I agreed to pay. The hotel nor Expedia will refund the difference. At check in, I cancelled my last night and was told I would get a refund. When I checked out I was charged the whole amount including the cancelled night and was told to call Expedia, and they did nothing. Just a really beyond frustrating experience.

3.0

Aug 2015

This is an average hotel. Nothing unique or special about it. Tiny bugs inside the bathroom however I saw these same bugs everywhere I stayed in the Philippines. I will say this, the breakfast buffet that comes with the rooms is exceptional. I ate it twice and everything was delicious and prepared well. Many fruits to choose from and fruit drinks as well. The rest of the hotel is just there. Nothing special. Not terrible, not great. Adequate. I'm still not sure why I or anyone else would visit Santa Rosa though. EK isn't worth it unless you have kids. There is nothing else in the area.

3.0

Jul 2015

Breakfast was ok, nice dining room and attentive staff.

FAQs

How much does this hotel cost compared to others in Santa Rosa?

The average price for a rental in Santa Rosa is £31 per night. This rental is £7 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at El Cielito Hotel - Sta. Rosa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is El Cielito Hotel - Sta. Rosa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at El Cielito Hotel - Sta. Rosa?

We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.

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El Cielito Hotel - Sta. Rosa

About this hotel

Amenities

Map of Santa Rosa

Nearby attractions

El Cielito Hotel - Sta. Rosa

Hotel in Santa Rosa

Reasons to book

About this hotel

Amenities

Map of Santa Rosa

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Santa Rosa?

Is parking included with this hotel?

Is there a pool at this hotel?

Is El Cielito Hotel - Sta. Rosa pet friendly?

What amenities are available at El Cielito Hotel - Sta. Rosa?

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