It was a quiet and clean property.

Very friendly staff clean rooms pet friendly

The first room I was given was dirty. The second room which the checkin person went to look at, keys would not work everytime I tried to enter room. The toilet was already full and backed up which the checkin person plunged. It was not cleaned and I had to look at the brown ring my entire stay. The tub backed up to my knees my first shower. The second shower also backup and brown crap started coming out of the drain. I got out as fast as I could and stepped on the towel which showed I had crap all over my feet. I had to use towels outside of the tub to wash my legs and feet clean. I could hear everything in the neighboring rooms and hallway. Was told they would refund my stay and only refunded one night. Won’t ever stay at Best Western again.

We were unable to use our toilet. A note was left my housekeeping that said "If water continues to run, you can shut it off" The water was already shut off and we were unable to use it.

Very updated and clean. Friendly check in.

Very clean and staff was nice.

The staff was very helpful and nice

Comfortable and convenient. A lot of food options in close vicinity.

We got two rooms one was great the other the tv didnt work the room was dirty and had candy papers around the room. The bathroom was dirty also. The breakfast was a big disappointment two pieces of sausage and two biscuits, the juice machine didnt work and other people didnt get any sausage or biscuits because nobody refilled it. I try to always stay at best western because i love the breakfast and it has always been clean. This place wasnt customer focused that is for sure, i will never stay at this place again that is for sure.

Comfortable and clean room perfect after a long day of traveling. Convenient restaurant nearby. Only issue is its mot easy to get to from the side of the highway heading east.

Nice rooms

Bed was not made from previous people tables hadn’t been wiped down bath towels had black stuff on them pool maintenance door left open to chemical room breakfast area was very unsatisfactory

I booked my room ahead of time several day, I then called day of check in to see if I needed to go to the hotel to check in before my meeting. Was told no Ellis you have reservations. Then went to my meeting, showed up at the hotel and the couple in front of me at the desk were being told them at their room was no longer available. She booked weeks in advance, had two small children and all of her luggage, she was told to find a different hotel even though she had made reservations two weeks in advance, I was told the same thing. The other couple and us all took our luggage and hungry, tired crabby children back out to the car at 10 ocklock at night to find another hotel. To our surprise there were several other families in the parking lot frantically searching for a new place for their family to stay at 10pm. Needless to say none of of will be using best western or and of you affiliated hotels in the future. We all had reservations, plans for our vacations I couldn’t ever imagine customer service this terrible. And I don’t understand because all of us had given our credit card information, the only thing I can imagine is they were sold for more money then they quoted us for. So not only did the mess everyone’s vacations up they did it for a few bucks a room. Terrible

There was no WiFi during my stay which normally is not a problem, but I had things needing done that required it. The first room I went to wasn’t cleaned from the previous stay. The room wasn’t visited or checked on during my stay. I’m thankful the desk clerk was able to get me into a different room though

Good beds! Clean! Quiet! Pleasant room. The attendants were pleasant. However: We were first sent to a room that was occupied! It took a while to get that straightened out. The Wi-Fi was out in the morning. “They are working in it.” The breakfast was inedible. Better not to offer breakfast, Coffee was ok, not great.

Tv didn't work. Staff could not fix. Breakfast offerings were slim: no yogurt, had to wait for scrambeled eggs, had to wait for regular coffee, no decaf available. Ice machine on first floor did not work.

First off, the staff was very friendly. When we got to our room it was nice but upon further entry you could tell some spots were missed while vacuuming. I found a couple of wrappers and a string of dental floss on the floor and my daughter found crumbs in her bed. The swimming pool area was kind of gross. The trash was smelly(mind you we went in the morning), the tables hadn’t been wiped and the windows and door had rust all around them. The night we arrived the toilet was hard to flush. No biggie but by the last day it had broken and I had to take the back off to flush it. I most likely would not stay here again.

Room had not been cleaned. Breakfast selection was poor and food seemed old.

We were put in a “pet” room. I asked if anything else was available and was assured the room was rarely used for guests with pets. As soon as we walked in we found dog hair all over the beds which clearly hadn’t been changed. The shower was filthy, the closet had pet hair in it and in the door. No toilet paper in the room, light switch in the entry of the room was shorted out and crackling, and the TV didn’t work. I went to the front desk and the clerk gave me some sheets to apparently change the beds myself. We were out all day Saturday and asked to have the room THOROUGHLY cleaned. After 14 hours we returned to find NOTHING was cleaned, and instead our sheets had been tossed around and our belongings had been rifled through. I went to the front desk again and was snapped at by the clerk that she was “the only person working there.” She proceeded to tell me that she’s only one person and suggested I clean the room myself. The owner of this establishment is a piece of work as well and never replied to customers. Best Western has been notified and I’ll be pushing for them to lose their franchising. BW gives a money back guarantee and I’ll be seeking a full refund.

Perfect!

There was an aweful smell in the hall, however the room was nice, clean, comfortable.

absolutely disgusting.

Rooms dated. No hot water at breakfast no usb ports in rooms

Friendly staff. Comfortable room. Bathtub is a little high and therefore a bit treacherous.

Last minute reservation made while traveling and check in was a breeze. Rooms are perfect. Clean, roomy with every thing we'd expecr. Comfy , firm mattress we both slept very well on. Great stY.

The stay was great. Front desk people were wonderful. Very clean and comfortable. Slept great and the carpets was so plush and clean. Very happy. I wish all best westerns were like this one.

Nothing to scream about. The room was a bit dirty and smelled musty, but was far from the worst place I’ve stayed. Breakfast was a letdown as is common for 2to 3 star hotels. But on the other hand, most hotels aren’t offering free breakfast anymore. So there’s that to consider.

Curb appeal lacking. Otherwise good stay!

Breakfast wasn’t the greatest and kept running out of food and coffee. People were standing around waiting. Gnat in my syrup when I poured on pancake

Light and fan in bathroom didn't work. Outside flower beds over grown with weeds. No clean towels one day.

Surprisingly, the room was quiet even though it was next to the elevator and ice machine. Noisiest times were in the morning when people in the hall were talking loudly (perhaps yelling at their children). Though the room was comfortable, the pillows were too soft for my preferences. And the breakfast was typical fare with eggs and breakfast meat. The staff are very friendly and service oriented.

Heater was broken. Comforter was stained. Night table was dirty. Bathroom was spotless. Front desk night staff was warm and welcoming.