SureStay Plus by Best Western Twentynine Palms Joshua Tree
About this hotel
Situated in Twentynine Palms, this charming hotel for £79 per night is a fantastic option for your next vacation. Suburban hotel with free breakfast and fitness center Along with a fitness center, this smoke-free hotel has a 24-hour business center and a spa tub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Twentynine Palms, CA
Reviews
3.7/5.0
Good(1,002 Reviews)
1.0
It was a terrible experience for me and my friends. Flooding on main floor. Didnt do anything until.we complained. They put us in another room upstairs, where we found a roach in bathtub. Absolutely dirty and outside was missing doors and pigeons pooping all over the place. We will never come back.
2.0
Very run down/they need a handy man. Our door has kicked in and jam splintered. Moldy tub. They did move us. Would never stay there again.
2.0
The photos online are not representative of the current state. Most areas are run down or in disrepair. Pool and shower were disappointing. Rooms appeared decently clean, and the beds were comfortable enough. Would not stay again.
3.0
I like staying here but their policy regarding the use of the pool area is unacceptable. I understand closing the pool for the slow “cold” season but don’t feel the jacuzzi needs to be included in this. Paid a lot of money for a suite and was looking forward to relaxing my back in a hot sauna only to find out it was closed.
3.0
Overall clean room and comfortable bed.
2.0
Run down. “Double beds” not queen beds. Full size. Ice machine broken, pool not open, doors to stairs busted. Thin walls.
2.0
The room was in need of a remodel. The flooring was badly chipped and scraped all over. The tub/shower had mildew in the groute. Only one set of towels. Door made very loud squeling sound when open or closed. Desk chair was very dirty. Did not feel the room was clean.
5.0
Victoria checked us in and she was extremely helpful with everything! Very appreciative of her time and care in explaining everything.
2.0
The room was OK, typical of a budget hotel. The hotel and grounds around it showed a lot of wear and little upkeep.
We also had to deal with lukewarm water in our shower (after letting it "warm" up) and no shampoo or body gel in the dispenser bottles in the shower.
No wonder it was one of the cheapest hotels in the area.
1.0
We stayed 2 nights in this hotel. Room was okay no issues there. Being on a 2 week trip, we decided to do a load of laundry on the 2nd night of our stay. The dryer we used stained 1/3 of our load with some kind of grease and made small tears as well. Waiting to hear back from somebody and management on being reimbursed for my damage clothing. Hopefully they are doing some renovations on the laundry room and the washer/dryers inside, as they do not function correctly.
1.0
This was the worse place ive stayed at in 20 years of traveling.
The floors were coming apart and very dirty. The bathroom tub has mild all along the edges and tge bathroon sink had no hot water. My tv did not work and took 2 days to get fixed. I do not recommend this hotel for anyone to stat in.
2.0
BED BUG in the room. Unacceptable.
8.0
No blankets the room.
10.0
The stay was great . Very happy .
10.0
This hotel was a great price with a free breakfast that was nice. The staff were super friendly! It was a great location for visiting the Joshua Tree park. It was budget friendly for families looking for a place to stay for a local vacation. I would stay here again.
3.0
Loved the complimentary hot breakfast. Starts really early at 5.30am to cater for hikers. The food gets replenished very quickly. The rooms are clean and spacious. Need to ask the receptionist for cooking pots. Not placed within the room. There were also no other cooking equipment, dishwear, utensils or cutlery. Quite a strange non functional kitchen. About 20 minutes drive to Joshua tree park.
2.0
No blankets provided but it’s freezing cold in winter. Heater and AC are poor quality. Shower takes forever to heat up and drain was clogged. Hotel premises and area around the hotel were FUGLY. Television was bad. Bed was an old spring mattress. Lighting was terrible. No tea, no fridge, no microwave.
10.0
The staff were very friendly and helpful.
1.0
The bathroom pipes making a lot noise all night the heater is old and makes a lot noise too, the room has old smell
4.0
Our first room had mold in bathroom tube area. We were moved to another room, no mold. Hot water was turned off in whole facility during early evening for a pipe repair. Never was restored before we checked out the following day. Staff was more than apologetic but issues were out of their hands. Although they did communicate with managers. Over all this hotel was out dated and in need of repairs.
1.0
Room was extremely dirty with dirt on sheets and hair all over bathtub. We all slept on top of sheets and no one showered. Had I not been traveling with small children late at night, I wouldve left.
1.0
Different buildings spread around…no interior corridor. Mine room in back and back side of building…felt unsafe. Hot water was out being repaired…but give me a discount or points or something.
1.0
This place was horrible the keys didn't work alot of the were under construction and didn't have consideration of guest staying! Working very early in the morning and was very rude!
3.0
Pool was closed
3.0
The hotel was easy to get to and the 3 ladies I interacted with at the front desk were helpful and friendly. Breakfast was better than I was expecting and the coffee was good. The room was ok and severed its purpose for the night.
4.0
The receptionist was the best. The breakfast was easy and delicious to grab before exploring Joshua Tree.
1.0
pool not open, took had mold & smelled. manager off property for the weekend, so no remedy. We left.
5.0
Fantastic at all the important things! Free breakfast was on time and had an assortment of options, the room was clean, quiet, and very comfortable bed, staff was friendly and helpful, the brand of coffee they provide is delicious, and the water pressure & temperature in the shower was amazing! Also, located right across from a small grocery store with an excellent supermarket only a few minutes away, and reasonable distance to Joshua Tree national park entrances, you can’t beat this place. To top it off, plenty of parking and free wifi.
We visited while it was being remodeled, so there were some piles of old carpets and debris out in the parking lot by the dumpster but once they sort all that this will be great inside and out!
1.0
not good
1.0
The front desk people were nice. But the service was really really bad. They said I can request for a make up room/housekeeping. So I requested it. From my experiences staying at best Western hotels when you request housekeeping it means they clean the room, vacuum, make the bed, change towels everything. This is the first time the make up room was not a make up room. Room still dirty ( from hiking shoes), bed was a mess, everything the same except they just gave new towels. That's all. I asked, they gave a silly reason saying not included. Not sure what it means. Not included what??? The wall is very thin. The while night people next door talking and I could hear them. Stay somewhere else. Not recommended.
Additional sad review. Found 3 little bugs on the bed this morning crawling. That's I think because of very poor cleaniness from the hotel
5.0
Staff very friendly and welcoming. Rooms are very clean, it's a non-smoking facility which is great when you have kids.
5.0
Good Hotel and price.
2.0
Staff was incredibly nice, and the breakfast was actually quite good. However, the room was dirty (dirty shoe prints on the floor and a cockroach in the bathroom), and many of the amenities (pool, jacuzzi, WiFi) were not functional.
1.0
My back window was busted out, and my car was robbed at this hotel. When I filed a police report, the staff said the cameras happened to be not working that were pointed at my car.
As I was packing my room to leave one of the male employees was watching me from a building. One my last walk in the room to get everything I noticed someone that was with him walked outside the same building with a backpack on that looks like my sons, which had been stolen. He took off when he saw me.
The employees told me they could not issue a refund for the room stay, that the manager could do this.
I tried to contact the manager multiple times with the Police report, suspicions of the employee and all, and got no response.
I’ve even contacted best Western corporate, and had no response about my room being refunded.
A gentleman I spoke with, while the police report was being made that have been at the hotel for a while told me this has happened there before.
I’ve waited so long to post this in hopes that the manager or best western would contact me, but since they didn’t have the decency to I am posting this.
Do not stay at this hotel. If you do stay in the area, I suggest parking in a well lit visible area.
2.0
Good Breakfast
3.0
It's a good stay for just overnight. Just the bathroom of our rom doens't wanna go down the water right away.The room it's not really neat.But the staff are very friendly and approachable.Breakfast is not to bad tho.
5.0
not a bad place in the desert.
4.0
It's a very adequate motel.
3.0
Property needs serious help. Facilities are not up to date. The tub wasn’t clean and the toilet was leaking constantly. The next room we got assigned it was much better but the light switch for the door lamp wasn’t working there. Won’t stay here again.
5.0
Satisfied
FAQs
How much does this hotel cost compared to others in Twentynine Palms?
The average price for a rental in Twentynine Palms is £108 per night. This rental is £29 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Plus by Best Western Twentynine Palms Joshua Tree. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Plus by Best Western Twentynine Palms Joshua Tree. Enjoy the water!
Is SureStay Plus by Best Western Twentynine Palms Joshua Tree pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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