The staff were fantastic and very helpful.

Hotel was ok staff was nice, but they let some mental Japanese guy stay there that sat outside his room and smoked cigarettes and yelled at ghosts the entire time I was there. Also Saturday night music by the pool the entertainment was loud, and NOT talented. There was also some type of mechanical noise that sounded like you were living in the belly of the beast. I think it was coming from outside the hotel so maybe not much they could do about it, but made sleeping but very difficult.

Staff at the premises were lovely and very accommodating. Hotel was beautiful and walking distance to everything we needed. Will definitely be staying here again.

Nice hotel but frustratingly unreliable Internet kind of ruins things… In this day and age.. come on, are you kidding?

The check-in process at the hotel was smooth, and I had a great experience with the front desk staff and professional kitchen employees. However, I do have a few complaints about my stay. Firstly, the bathroom in my room was moldy and had a persistent unpleasant odor. Although I reported it on the day of my arrival, the issue was not resolved during my stay. Secondly, the constant construction noise from machinery near my room was quite bothersome. It would have been helpful if the hotel had informed guests about the ongoing construction beforehand or taken measures to mitigate the noise disturbance. Another issue I encountered was with the hotel's laundry service, which accidentally tore my expensive Levi's t-shirt and didn't inform me about it until I returned to Australia. Lastly, on the day of my checkout, I ordered a meal but couldn't eat at the table due to a red chair provided in the room. This resulted in a few drops of oil staining the bed. I felt embarrassed and uncomfortable when the front desk staff publicly addressed the issue, although they later claimed it was a removable stain. Despite these complaints, I might consider returning to the hotel in the future, mainly because of the service recovery regarding the bed incident. However, I hope they can improve on the mentioned aspects for a better overall experience.

good location, but hotel‘’s facilities getting old,need to repair, corridors were dity, no one clean, 奇怪的客人多了，比以前的質素差了， 早餐的 質素 和食物種類一成不變， 永遠一樣 ，沒有選擇， 智能說 吃飽

Modern very clean and friendly staff . Check in difficult due to QR code

Staff were lovely, friendly Some didnt speak much English, but thats ok Always a smile Property needs some work, very tired looking Owners need to up their game Only one bath towel each , which were very grey looking Not pleasant at all Will not be returning

it was old and not welcoming

Everything fine. Only the breakfast was cold every day....

Really can't get much better considering the price

It was nice enough

The service provided by the staff members makes the stay at the hotel pleasant. The location is close to most things. Simple breakfast but plenty of it.

The service provided by the staff members makes the stay at the hotel pleasant. The location is close to most things. Simple breakfast but plenty of it.

This place was simple but really cute. Enjoyed my stay

In need of renovation. AC unit in room half broken. Torn up towels and linens. If you are traveling on a budget it's probably a bit pricey and if not, find another hotel is my advice.

Lovely hotel for a short stay, not so clean!

Super friendly people, delicious food, beautiful rooms, central location.

Perfect location and amazing staff! Great job Gek, always greeted us everyday with a smile

Perfect location and amazing staff! Great job Gek, always greeted us everyday with a smile😊

This hotel is down a side street in a busy area of Kuta, close to bars, restaurants, and shopping. I checked in from a late night flight and was horrified at the cleanliness of the room, the floor was filthy and under the desk area there were nail clippings everywhere which is vile, I expect a hotel room to be thoroughly cleaned between changing guests.

This hotel is down a side street in a busy area of Kuta, close to bars, restaurants, and shopping. I checked in from a late night flight and was horrified at the cleanliness of the room, the floor was filthy and under the desk area there were nail clippings everywhere which is vile, I expect a hotel room to be thoroughly cleaned between changing guests.

Hotel was fine - nothing to write home about. Pool was nice, but things need updating. Bed was comfortable, staff was nice. Walking distance to Kuta Beach. Walls were paper thin so you could hear everything. Photos were misleading in the listing. Overall cleanliness could be improved. Unfortunately, our stay was made More unpleasant by other extremely loud guests. Will not be staying in the future.

Hotel was fine - nothing to write home about. Pool was nice, but things need updating. Bed was comfortable, staff was nice. Walking distance to Kuta Beach. Walls were paper thin so you could hear everything. Photos were misleading in the listing. Overall cleanliness could be improved. Unfortunately, our stay was made More unpleasant by other extremely loud guests. Will not be staying in the future.

Thank You for good hospitality

Property was old and the room never ever cleaned based on the condition. Bathroom was on a worst condition! They only cleaned again after I complained. Still since it has those mold in the room the cleaning doesn’t fix/ satisfy the stay. Breakfast was terrible. Never will come back again!

Only stayed here for the night. Nice pool and great buffet breakfast. Rooms were clean with good a/c. Would def stay here again. Staff were friendly and very helpful. Edy helped us with a confusion on airport pickup. They also have a great onsite taxi service that’s extremely helpful and safe.

I notified staff night before that i was checking out at 4am. They even offered a wake up call for 330am. I went down at 350am to check out before getting a transport for airport. No staff was to be found downstairs to help with baggage or to check out. No receptionist no security. I called out for someone for 15 mins until i realised i was going to be late for the airport. I left at note for them to contact me via email and left the room key cards on the desk as i was not able to check out. This was disappointing as we had heavy luggage and had to bring it down ourseleves. They did not answer the phone and if it was an emergency situation this would be terrible.

We enjoyed our stay here very much. The location was very good. It is very close to busy night life and good shopping but when inside the hotel it is very peaceful. The pool side rooms are fantastic and very clean and spacious.

We enjoyed our stay here very much.The location was very good. It is very close to busy night life and good shopping but when inside the hotel it is very peaceful. The pool side rooms are fantastic and very clean and spacious.

Good location close to the Legion street, good breakfast spread, room and overall aesthetics need to improve

Outstanding in every aspect, seriously Massive thanks to the staff in all areas/great teamwork In summary clean/sleek/stylish/modern and classy