Doubletree by Hilton Melaka

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

Presidential Suite | Premium bedding, minibar, in-room safe, individually decorated

About this hotel

Located in Malacca, this charming hotel for £52 per night is a great choice for your next vacation. Luxury hotel with 2 restaurants connected to a shopping center in Malacca City Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Self parking is free. Other amenities include a bar/lounge, a sauna, and WiFi in public areas. Doubletree by Hilton Melaka offers 273 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Map of Malacca

Nearby attractions

A Famosa

0.99 miles

Tanjung Emas, Muar, Johor Malaysia

22.33 miles

Menara Taming Sari, Bandar Hilir, Malacca.

1.15 miles

Melaka River Park and Cruise

1.22 miles

Doubletree by Hilton Melaka

4.4

Excellent(754 Reviews)

Hotel in Malacca

5-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Parking and more

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££££

About this hotel

Amenities

Pool

Air conditioner

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Map of Malacca

Nearby attractions

A Famosa

0.99 miles

Tanjung Emas, Muar, Johor Malaysia

22.33 miles

Menara Taming Sari, Bandar Hilir, Malacca.

1.15 miles

Melaka River Park and Cruise

1.22 miles

Reviews

4.4/5.0

Excellent(754 Reviews)

3.0

Apr 2024

We had showered with cold water for 3 days, the basin tap has hot water but not the shower. We thought of shower at Steam/ sauna room but also no hot water. Adults we can but my 2yo boy cried as the shower water was too cold. We did feedback on the next day after the check in but still the same & nobody get back to us to check on this issue. The elements mall next to the hotel has been closed down so nothing to shop.Road closures on Jonker street on weekends starts from 530pm so it's difficult to drive/grab in, had to dropped down somewhere near to walk in. So for the hotel location I would prefer to stay in walking distance around Jonker street for convenience as Doubletree has nothing around to shop for & a distance to main attractions area.

5.0

Apr 2024

If you’re looking for a great place to stay in Melaka, look no further I’ve been a Hilton Honors member since 2020 and have never regretted it. Second time staying in this hotel, first time was in the Junior Suite and this time in the Deluxe Room Was greeted warmly by the front staff Anna, first impression matters All rated 5 stars except for the condition of the room I was given, carpet was slightly worn out and some parts slightly sticky when your feet contacts it. But note that this is just the room I was staying in, didn’t mind as I just avoided those areas (luckily not the route to the bathroom) Facilities all good in terms of the gym and the swimming pool. Views are great from certain rooms overlooking the sea Breakfast is the main hook of the hotel with the staff coming around serving their famous Teh Tarik. Don’t wary about the location as grab is vastly available in this area.

5.0

Mar 2024

love the rain shower with cabtree & evelyn toiletries provided. love the fluffy bed and 100% blackout curtain.

2.0

Feb 2024

Nice view, place, good staff

2.0

Jan 2024

The Hotel room is spacious and clean. Front desk staff polite and helpful. However the hotel reception is located at the 12th floor, car park is located at the 5th floor, the route to the lift lobby from the car park is very dirty and isolated. Moreover there is no proper sign leading to the car park and there is no indication where we can park our car. The nightmare come on the checking out day, according to the hotel staff, the hotel lift broke down in the middle of the night. We will not notified of the breakdown. We were make to walk down from the 27th floor to the 12th floor for breakfast and walk out again to our room to pack our luggage and walk down again. The hotel should have informed us to pack our luggage and walk down only once to the 12th floor for breakfast and then straight away check out. The hotel need to improve on this.

2.0

Jan 2024

Hotel is nice, clean, comfortable, at great location. Hotel staff are friendly and helpful. The stay has been pleasant except for the lift shutdown that occurs on 19 Jan, due to a water pipe burst in the building next to Doubletree Hilton Melaka. We were not informed of the lift shutdown till in the morning when we were trying to take the lift from 20th floor down to ground floor. It was after a few call to the customer care hotline were we then informed of the situation and yet it wasn’t very clear of what was going on. The hotel should have texted us about the situation almost immediately when the lift shut down occur. Communication is important in such situation to avoid confusion and panic. The staff was not very consistent in their reply when we are trying to do our checkout. Some were telling us to go to the receptionist on 12th floor while some was saying we can just go to the concierge on ground floor, thus resulting in confusion. Since our check out, we still do not receive any formal apologies nor compensation for the inconvenience. We hope the hotel can reflect on the feedback provided above.

3.0

Jan 2024

Every staff are polite and helpful. Room is big and clean.

8.0

Dec 2023

It’s pretty quiet here and no walkable shopping centre around. International buffets food varieties quite limited and should add in more food varieties. Still like the hotel and the cookies overall.

5.0

Nov 2023

Like the size of the room and ambience.

3.0

Nov 2023

I had a nice and pleasant stay. Very smooth check-in & check-out. Friendly Staff. The whatapps messages and welcome card were great. Room was clean with nice city view.

3.0

Oct 2023

Bathroom big towels not clean and bad smell. Gym is excellent.

5.0

Oct 2023

Nice and quiet area with just a short journey away from Jonker

5.0

Aug 2023

We had a high room with great view. Mahkota parade is only 1km away to shop. Will be back again.

5.0

Jul 2023

Staffs are so kind and friendly!!

2.0

Jul 2023

We had booked 2 junior suites for our recent stay for 6paxs. Upon arrival we had requested for additional single bed for each room and were turned down as there aint enough bed available! The king size bed is not even possible to sleep 3!!! This is appalling as we do not expect such things to happen at Hilton.

4.0

Jul 2023

We enjoyed our stay here, though it is a bit far from the touristy part of Melaka. The pool is great but would be better if you could order food and drinks there. The pre-authorisation amount takes a long time to be released (7-14 days) so be aware that it can eat into your holiday budget with that money in limbo for that time.

3.0

Jun 2023

Away from city centre. Need to pay RM110 per room per night for an extra bed. No long bath in the room.

4.0

Jun 2023

The room was large and comfortable. Hotel can be described as a little "tired", a bit of a leak dripping in the toilet area, needs new fresh pillows. Sufficient coffee, tea and bottled water had to be requested. Staff are very amicable and willing to help. Females need to be weary of local traditions and be "modest" (staff usually address the male anyway). Good sauna and infinity pool, but females need to be modest.

5.0

Jun 2023

Beautiful place and staffs

4.0

Jun 2023

Big room and friendly staff. Free parking, but need transport to go to shopping malls.

3.0

Jun 2023

Nice hotel and super friendly staffs.

3.0

May 2023

Overall very happy with my stay at the hotel. Little disappointed that my request during the booking were not fulfilled. Service staff are all very friendly, helpful and courteous. Prompt services. Breakfast buffet ok but can be improved. I highly recommend.

3.0

May 2023

Very new hotel, with good amenities. And the breakfast is excellent with both western & Asian selection.

4.0

Apr 2023

Door lock was not working. Airconditioning was not well placed

4.0

Apr 2023

The staff is not enthusiastic enough

4.0

Mar 2023

overall the stay was good

5.0

Mar 2023

Food quality, particularly Western and Chinese can be improved.

5.0

Feb 2023

The one room suite is large and spacious and has a great view. Ser ice stanard of staff was also great. The only complaint I have is the building where the hotel is located. I was surprised that the whole Elements Mall was no longer in operation and there was also not much shops selling food around, making the vicinity kind of sad and dark in the night. Hope to see a revival of the biz around the hotel soon.

4.0

Feb 2023

1. Good treat with complimentary cookies upon check-in. It would be excellent if that includes drinks as well.

2.0

Dec 2022

Overall a pleasant stay but the furnishing of the room and hotel does seems to be a bit dated, e.g. TV cannot cast content and the climate control touch screen control is not sensitive

2.0

Dec 2022

Hotel well kept after lockdown, room(s) are clean and comfortable. Breakfast spread are good and delicious. Front office staff kind and friendly

1.0

Dec 2022

There's good and there's bad here The room itself was very nice. The check in and attentive doormen were excellent. But.... nobody tells you that the hotel sits in a totally abandoned mall, some distance from the town centre and Jonkers. And nobody at the hotel told us before we checked in that all the water would be turned off to rooms from midnight to 6.00am - no showering, no toilets?!? So we had to rush back like Cinderella or sleep dirty. For an operational, so-called 5 star hotel, charging full price that is unforgivable. So for this HiltonHonors Gold member, it ranks as the worst Hilton experience I've ever had with he chain. Just not good enough, sorry.

1.0

Dec 2022

Water boiler was dirty and stain from last patron

5.0

Nov 2022

Very warm, friendly and helpful staff

3.0

Nov 2022

Hilton never failed me in any countries. Great services and clean room. Will be back again in future when I visit Melaka again!

5.0

Nov 2022

very nice

5.0

Nov 2022

The staff was superb with very comfortable room and great breakfast. Lacking of nearby shops due to the closed down of attached mall.

3.0

Oct 2022

Lack of quality in food eg at your hotel standard, should hv given real sausages instead of processed ones, shower area was flooded and overflowed to the main bathroom and room, probably due to lack of maintenance to the water outlet

5.0

Oct 2022

Uniquely chocolate chips cookies as welcoming item.

4.0

Sep 2022

The hotel itself is okay. I wouldn’t rate it as a 5 star hotel but a 4.5 star. When checking in, not informed that the swimming pool would be in maintenance. The iron board was broken. The toilet door could not closed properly. In addition, no shuttle service to the downtown area as the location is about 2 KM away from major hall area. There is a shopping mall connected to the hotel but it is empty and no shops at all. Probably, it is a result of the pandemic.

FAQs

How much does this hotel cost compared to others in Malacca?

The average price for a rental in Malacca is £34 per night. This rental is £18 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Doubletree by Hilton Melaka. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Doubletree by Hilton Melaka. Enjoy the water!

Is Doubletree by Hilton Melaka pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Doubletree by Hilton Melaka?

We found 7 amenities for this rental. This includes pool, air conditioner, parking, laundry, and balcony / patio.

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3.9

Good(864 Reviews)

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Doubletree by Hilton Melaka

About this hotel

Amenities

Map of Malacca

Nearby attractions

Doubletree by Hilton Melaka

Hotel in Malacca

Reasons to book

About this hotel

Amenities

Map of Malacca

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Malacca?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Doubletree by Hilton Melaka pet friendly?

What amenities are available at Doubletree by Hilton Melaka?

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