The hotel is located in the middle of New York and the windows are very thin. Therefore, loud noise penetrate the room easily and often. In fact, I was not able to sleep during my stay.

It was great and unbelievable staff! Love the bar lounge!

Firstly, let me say that we enjoyed our stay at The Moxy, and would probably be happy to stay again. The staff were all super friendly and helpful, the location was great and generally everything was good. They did some great touches, like free water, soft drinks and light snacks for guests at reception each day. Also a $30 daily room credit to spend at the bar or adjacent bakery was a very welcome surprise. That said, we did have some complaints, surrounding noise as follows: (1). We had a fairly significant noise disturbance from pipework in the building. It appeared to occur whenever the upstairs room were using their shower. We did report this, and the maintenance engineers did investigate, but were not able to locate the issue. I suspect they didn’t do some trial and error running the shower upstairs. The noise was very loud, albeit it would only last for how long someone was showering upstairs. The main issue for us, is that the upstairs guests used their shower on one morning at around 2-3am, so woke all of us up. The hotel did offer for us to change rooms, which we declined as it was too much hassle packing up our room (2 adults and 2 kids). (2). Again, noise related, is the rooftop bar/club. If you are a light sleeper, expect to hear the music and bass pumping until the early morning hours. As stated, overall we were very happy with this hotel however, and would likely stay there again.

We were very impressed with the style of the hotel. Very clean, modern, and cozy. The bed was comfortable, LOVE the sheets!! Excellent shower!!! We had a small basic room with very simple amenities.

Place is a bit expensive but ill def visit again! I only stayed one night so i dont have much to say

The stay was overall ok. The rooms weren’t cleaned well. There was a dirty band aid in the shower and sheets had hair all over it. A heavy plank fell on my daughter’s foot and nothing was done to rectify it all we got was a band aid and ointment.

This hotel is in a nice location for exploring Times Square. Housekeeping does a wonderful job. There is a daily resort fee, but it’s convenient to be able to use that fee on the food & drinks at Bar Moxy, which were delicious! Would stay here again! The only con was that we did not enjoy the ambiance of the work out room, which smelled very unpleasant.

Excellent stay over five nights! Lovely chilled atmosphere with some nice little extras at no charge. 100% would use again!!