My Place Hotel - Altoona\/Des Moines, IA
About this hotel
Comfortable hotel near Prairie Meadows Racetrack and Casino This smoke-free hotel features a snack bar/deli, a 24-hour business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available once per stay. My Place Hotel - Altoona/Des Moines, IA offers 64 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Altoona hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided once per stay.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Altoona, IA
Hotel in Altoona, IA
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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££££
Reviews
4.3/5.0
Excellent(659 Reviews)
5.0
Shawda checked us in. Very friendly and accommodating. She was awesome!
3.0
Room was not cleaned when I checked in, but I was given a new, clean room right away.
Front door wouldn’t open either. Very frustrating.
5.0
Very comfortable bed room has full amenities fridge, stove and microwave. Right next to Adventureland and easy driving to Des Moines children’s hospital.
3.0
Hotel and room were very clean and smelled great. Very accomadating for pets. Plenty of restaurants within walking distance.
3.0
Check in was great, room was clean but maintenance was way behind. Drawer fronts were coming apart, toilet water ran constantly, and the water pipes hammered as you took a shower.
1.0
Wanted a little weekend get away. Reserved 2 nights. Check in was great, the staff was very friendly and was allowed to check in early which was really nice. In order to open the door to our room we had to put all of our weight into it, same with closing it. This was very annoying. The bath tub was not the cleanest there was hair in the corner. The water pressure was great and hot hot water. Which I love! The recliner was super comfy. The bed on the other hand was rock hard, did not sleep well and definitely felt it the next morning. Did not sleep well as it sounded like they were doing construction on the room above us all night. We made the decision that we could not do another night in this place. Again the staff was super nice and very accommodating where they not only return our money for the night we did not stay but also reinbursed us for the night we stayed.
Overall not a comfortable place to sleep. But again the staff was very nice.
3.0
All around how great place. Check in lady was pleasant and the room was very clean. We have never been disappointed at a My Place hotel.
2.0
A one night stay was fine. Area is busy so a little noisy, but didn't affect sleeping.
5.0
Fantastic
4.0
I had no problems staying and it was reallly enjoyable
5.0
Friendly at the counter. Very clean property!
5.0
Hannah was the best! Very kind
3.0
Clean and quiet
3.0
As always it was an excellent stay!! This chain never disappoints and Hannah at the front desk was awesome!
4.0
Good place to stay, walk to movie theater and casino.
3.0
Very nice place to stay. Clean, comfortable, great staff and prices within reason.
4.0
It was a very nice room.
5.0
Very friendly staff. Room was Clean and beds were comfortable. A brew packet of coffee in the room would be a welcome addition.
We would stay here again!
5.0
Very helpful check-in staff and food in walking distance.
3.0
check in person was amazing.
5.0
no breakfast provided
3.0
Clean hotel, ammenties were nice. Close to restaurants and casino race track.
2.0
Staff very friendly. Rooms were clean. Toilet needed fixed. It barely flushed.
3.0
Room smelled, sink backed up. Told staff. Acted like i shouldn’t have bothered her.
10.0
Excellent staff
5.0
The amenities in the room were very convenient full size refrigerator, microwave and screened windows that opened . Loved the convenience and location to Texas Roadhouse movie theater Prairie meadows horse track and casino . Everything about my place was beautiful, I would highly recommend this hotel
5.0
Shanda went out of her way to help us out when Expedia had the wrong dates booked for us. She is an asset to your company and to our stay at your hotel.
2.0
The air conditioning was broken and had been for some time because they had tiny oscillating fans in some of the rooms.
All the beers on tap were broken.
Customer complaints since June 10th about the a/c. Did not notify us of this and “acted” surprised when I said the ac didn’t work.
Rooms not cleaned and ready until after 3:30. Manager walking around observing while one guy tried to check 20 customers in himself. The line was to the door.
Sinks didn’t drain in some rooms.
3 Vending machines broken.
Only good thing about this stay was the staff, ESPECIALLY Cathy and Niko in the Greenery and the Oasis.
Will NEVER stay here again as it is obvious the company/management is not concerned about customer experiences whatsoever. It wouldn’t take much to get this place back to great.
4.0
Nice place to stay. Friendly staff and walking distance to restaurants
5.0
Check in process was smooth and easy. Staff explained everything completely. Definitely will think of a My Place hotel in the future after such a great experience.
5.0
Pretty cool there was a kitchen setup in the rooms, bed was decent on comfort - it was a little stiff but it was overall a really nice property & also enjoyed the walking distance to Texas Roadhouse
3.0
The beds are a little uncomfortable one of our mattresses felt like it had a dip in it. But other than that I was very surprised that there was a little kitchenette in our room.
1.0
Desk clerk was too busy talking on her phone. Always outside talking to to friends never at the desk
10.0
Great staff and good option if you want a kitchen to prepare meals.
4.0
No breakfast. Hotels need to have breakfast.
4.0
For $185 a night there should be breakfast.
1.0
I never got to stay, even though you confirmed my reservation, they said you overbooked them and they had no room.
4.0
Very well maintained and clean property. Stayed here for the Drake Relays and was completely satisfied. Just a tip, if you plan to use the cooktop, you need to bring your own pans as they’re not supplied due to regulations, which is odd.
10.0
Great front staff who are very friendly and helpful!
3.0
I called ahead due to our very late arrival. The gal was pleasant and told me exactly what to do when we arrived. She even explained to me how to get the ice maker in our room to work so we had fresh ice in the morning. Shower was hot and the room was pretty clean.
FAQs
How much does this hotel cost compared to others in Altoona?
The average price for a rental in Altoona is £78 per night. This rental is £0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at My Place Hotel - Altoona\/Des Moines, IA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is My Place Hotel - Altoona\/Des Moines, IA pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at My Place Hotel - Altoona\/Des Moines, IA?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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