Hakone Airu

Separate tub and shower, spring water tub, free toiletries, hair dryer

About this ryokan rental

Located in Hakone, this attractive ryokan for £326 per night is a fantastic option for your next vacation. While you're here, you can enjoy all the comforts of home and more, including a spring water bathtub and a refrigerator, as well as free WiFi and an LCD TV. Other amenities include down comforters, towels, slippers, and a DVD player.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Balcony / Patio

Hot Tub / Spa

Map of Hakone

Nearby attractions

Kawaguchiko Tenjozan Park

26.35 miles

Enoshima Aquarium

22.05 miles

Hakone Airu

4.6

Outstanding(409 Reviews)

Ryokan in Hakone

Reasons to book

People love it hereGuests give this property a top rating

Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

££££

About this ryokan rental

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Balcony / Patio

Hot Tub / Spa

Map of Hakone

Nearby attractions

Kawaguchiko Tenjozan Park

26.35 miles

Enoshima Aquarium

22.05 miles

Reviews

4.6/5.0

Outstanding(409 Reviews)

3.0

Apr 2024

Full disclosure, all we wanted was the private onsen. We didn't really care about having a traditional ryokan experience, so that may influence my opinion. Pros: * Large room * Beautiful patio with private onsen * Friendly staff and good service * Fun to wear the traditional Japanese clothing provided * Everything looked clean to the naked eye * The TV in our room had Plex installed which was very nice for downtime and not something you find at many Japanese hotels Cons: * The Japanese food wasn't very good; Western food was fine * Shortly after checking out, we broke into itchy bumps that look potentially like bedbug bites. We didn't see bedbugs, so I'm not stating as a fact that they were there. Just explaining what we experienced. * After riding in a crowded bus then hiking 15 minutes uphill in the rain with heavy luggage to reach the hotel, I just wanted to get into our room. But we had to sit through a 15 minute checkin/welcome process including information intake that should have been collected online at the time of booking. I really did not have any spoons left to deal with that.

5.0

Apr 2024

The room with private onsen is amazing , the dinner was the best in japan and service is the best of the best..

3.0

Mar 2024

We had an amazing experience staying at Hakone Airu. It is totally worth it, the staff is very friendly and helpful. An excellent choice if you want to relax and rest. The only thing we regret is staying only for one night, we would have loved to spend at least two or three. We enjoyed the food and drinks too, great way to live a full traditional Japanese experience!

10.0

Feb 2024

The onsen place and dining experience.

10.0

Feb 2024

It was soooo good. The vibe and the food everything was perfect. I would go again.

2.0

Feb 2024

If you are looking for a truly Japanese authentic ryokan experience, this isn’t it. Having visited a few other ryokans before, the experience was disappointing, most of the staff were not Japanese and were not educated on the meal items and could not cater to much requests or needs. The plus point is the size of the private onsen and the amenities in the toilet, compared to other ryokan of similar price range. So if your main purpose of visiting is to fully enjoy the onsen this would be a good choice for you.

6.0

Feb 2024

Feeling rushed and less relaxed due to a 9 am check-out (although my booking confirmation stated 10 am). The food didn't meet kaiseki standards compared to other hotels. While the room was nice, the overall experience felt more like a boarding school than a relaxing onsen retreat, making it seem less value for money.

2.0

Feb 2024

The rooms were large but old and shabby. A private onsen was nice! We got dinner, but the kaiseki dinner wasn’t very good and didn’t feel like it was worth the money.

10.0

Jan 2024

We booked a room with a private onsen and it was spectacular, wished we had stayed longer but we only had one night in between visiting Tokyo and Osaka. The onsen was so relaxing, the view was great, the food was incredible, the staff incredibly friendly and attentive, we are looking forward to staying again. Made our trip to Japan so much more special.

8.0

Jan 2024

In-room private onsen was wonderful.

10.0

Jan 2024

The whole ryokan experience has been on my bucket list forever and when my plans to hike were foiled by some heavy rain, I decided that a ryokan with an in room onsen would be perfect. I used Expedia to book the room and found the ryokan to be quick in their responses and answered very clearly. At check in, we were welcomed with an incredible waterfall and a beautiful lobby. It was so much to take in and I had to pause and admire all the color, fine detail and gorgeous decor. Once inside the room, I immediately showered and jumped into the onsen and melted away into nirvana. We didn't even go into the public bath because the in room bath was way too perfect with the sound of the pouring water, chilling winds and rhythmic rain. The kaiseki meals were a joyful experience and I devoured every last bit of dinner and breakfast. Now, as a westerner, some may not appreciate the flavors but if you have an open mind and a hungry stomach you'll love it. This is a 10 out of 10 experience and will be back again and again and again!

2.0

Jan 2024

Nice room bath Terrific sushi dinner

3.0

Jan 2024

Beautiful hotel, with amazing sweet staff, the room was amazing especially the private outdoor onsen in our room. There are also 2 public onsens available on the ground level. Rarely full as most people are in their private room onsen. Close to the train station, and an easy walk into town. A little uphill walk, with suitcases, maybe a challenge, but otherwise, great location! We walked up and down to the train station without a problem. We will be back!!

6.0

Jan 2024

You are paying for the private onsen. Everything else is ok. Room and bed were nice. Staff are not Japanese, they are Balinese I think. Staff was charming and all, they tried hard, its just not that premier Japanese customer service we were used to at other hotels in Japan. Do not expect your traditional Japanese Ryokan experience here. Dinner was not good at all. I mean seriously, it wasnt that they served like exotic foods, it's just the food was not good. No flavor, sushi wasnt fresh, bad tasting stuff etc. I recommend eating dinner elsewhere, there are lots of nice places with really good food about 10 minute walk from hotel by the train station. Hakone is a beautiful little town to explore anyway. The western breakfast was decent - cant go wrong with eggs and toast. It was a lot of $ per night for subpar food, but you pay for the location and the private onsen which was really nice. Worth it? Kind of..Dont regret it also dont feel like thrilled we did it. Hope this helps.

2.0

Dec 2023

We enjoyed our stay overall. The staff was very welcoming and greeted us with a glass of Champagne. Super nice touch. The overall room/ beds were nice, great bathroom with really great toiletries, creams, etc. We even bought the Face Peel and Scrub in the gift shop. Our Western style Breakfast was really delicious and more than we could eat. Truly enjoyed. There are a few suggestions that I’d recommend Management consider. It was wintertime and so it was hard to sit on the patio for very long, as it was chilly & it would have been nice to sit at a comfortable table. Therefore- 1) A small Western style (2- seat) table in the room would be nice, allowing for a place to sit & read, (only Japanese TV), as when you’re in your 60’s it’s hard to always sit on the floor with those style Chairs. I’ve seen the taller table in other Ryokans. 2) A more modern Japanese style dinner meal would have been our preferred choice. At least to offer a second option from the extreme Japanese cuisine that was served at dinner. We would have liked to see Sushi (like shown on your website), Sushi rolls, Boa Buns, Ramen, Japanese style BBQ. We didn’t come to dinner on the second night (which we paid for, no refund), because dinner the first night was too fishy tasting and heavy fish oriented. Way out there for the average tourist in our opinion. Too authentic Japanese, for these American tourists. The little Chicken in the soup was weird and cheap. The food quality needs to improve for dinner.

10.0

Dec 2023

Unique experience at ryokan, great staff, and private onsen

10.0

Dec 2023

Super friendly, everything was prepared very well. Food was amazing and the spa felt amazing too. Wonderful experience and wonderful workers.

10.0

Dec 2023

Excellent hotel

3.0

Dec 2023

Incredible! Couldn’t recommend it more! Service, staff and food are world class!

8.0

Dec 2023

Overall it's a good experience! The Japaese meal for breakfast and dinner are amazing. The Aroma Massage was in-room and was great. The only downside I have is that the restroom within the room has a constant unpleasant smell. We have to run the exhaust fan all night just to keep it from reaching the sleeping area.

3.0

Dec 2023

Friendly staff , Hotel food is excellent , only complaint is check out too early @10AM .

3.0

Dec 2023

It was very pleasant staying. Every single person of the facility was very nice and there was not any difficulty to communicate in English. Dinner and breakfast were fantastic, exceeding my expectations. Bathtub in the room was pretty spacious, probably enough for 2 persons. It was around 15 min from Hakoneyumoto station by walk but the path was quite tough to carry some luggages. It would be good to take a shuttle or a bus.

2.0

Dec 2023

I would give it a 5 stars if it's not a Bali Vibe instead of a traditional Japanese vibe. Wouldn't had booked if I knew.

5.0

Nov 2023

My boyfriend and I had a wonderful stay here. The private onsen alone was worth the trip! Dinner and breakfast were convenient and food was good but not great. Sleeping arrangements were comfortable. The room had everything we needed and more. Service was excellent.

5.0

Nov 2023

The staff was friendly and helpful, the food was amazing and the environment was great.

5.0

Nov 2023

Amazing service. We loved the room and stay here. The private onsen was the best!

5.0

Nov 2023

We stayed for one night and we had an incredible time. The private meals were great with good variety - it was great to experience a traditional Japanese meal in this setup. The private onsen was also a highlight. Early in the evening it's a bit noisy when sitting outside due to a train station in close proximity, but it's truly quiet at night time. The staff were also super friendly.

5.0

Oct 2023

We really enjoyed our stay at Hakone Airu. The private onsen was the best, and we got to experience kaiseki cuisine. Really recommended

5.0

Oct 2023

Cleanliness and customer service is what I appreciated the most. Would recommend this and will definitely go back again!

5.0

Oct 2023

Lovely room, amazing staff, great overall experience would definitely recommend

5.0

Oct 2023

Overall is good, the only one thing is privacy in the private hot spring area and shower room is not enough privacy. I thing they can make some more plant to enhance the transparency.

2.0

Oct 2023

This was a nice place, the room was very big and I recommend the hotel for everyone that want a room with a private bath to a descent price. However, you should be aware that the hotel is a mix of Japanese and Bali influences which is especially clear in the common areas but not so much in your room. The lobby is quite simple but the facility is clean. The food is a bit simple and so is the service during your meals. The staff is however very friendly even though their English is a bit stumbling.

5.0

Oct 2023

Great traditional riokan in beautiful area!

2.0

Oct 2023

Room and service were perfect. Staffs are friendly. Provided water, bottled green tea and even beers in the fridge which was included with the room fee. Food was a bit over rated with this price. Food was a bit too salty for me. Nice presentation but not as tasty. Overall a good experience. Thanks

3.0

Sep 2023

We LOVED our stay here!! I could not recommend it more if you’re staying in Hakone!

5.0

Sep 2023

Balinese style and decor was beautiful

2.0

Sep 2023

The experience at Hakone Airu is certainly unique and memorable. The rooms are simple but the bathroom gorgeous. Dinner was quite good and multi-course, VERY abundant - way too much food on the steak dinner actually! The staff are very nice but somehow not very knowledgeable about the area - we got either no answer or inaccurate answers about all transportation options (train, bus, and taxi!). We were told "you can find it on Google."

3.0

Sep 2023

Commend the staff for being attentive and being helpful.

5.0

Sep 2023

An amazing experience. I recommend this hotel to everyone for at least one night. Such courteous staff and beautiful ambiance.

5.0

Sep 2023

A lovely place to stay. The room and private one were beautiful and the staff was extremely helpful and kind.

FAQs

How much does this ryokan cost compared to others in Hakone?

The average price for a rental in Hakone is £128 per night. This rental is £198 above the average.

Is parking included with this ryokan?

Yes, parking is listed as an amenity at Hakone Airu. For more information, we encourage you to contact the property about where to park.

Is there a pool at this ryokan?

We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.

Is Hakone Airu pet friendly?

Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hakone Airu?

We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and balcony / patio.

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££££

Hakone Airu

About this ryokan rental

Amenities

Map of Hakone

Nearby attractions

Hakone Airu

Ryokan in Hakone

Reasons to book

About this ryokan rental

Amenities

Map of Hakone

Nearby attractions

Reviews

FAQs

How much does this ryokan cost compared to others in Hakone?

Is parking included with this ryokan?

Is there a pool at this ryokan?

Is Hakone Airu pet friendly?

What amenities are available at Hakone Airu?

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