Excellent stay. Very friendly helpful staff and owners. Felt more like staying in someone's home, who care about you and their property. Breakfast was included and outstanding. I'll be going back.

All staff very friendly and helpful. Vy is a gem.

Very friendly staff, wonderful breakfast included. Arranged a motor bike rental for me (it was dropped off / picked up - zero hassle). Gave great advice. Location is walking distance to Old Town Hanoi and beach. Free bicycle usage (I used it many times).

The room was very spacious and clean. Quiet. Staff very helpful with getting tickets, taxi etc..Excellent breakfast options.

We stayed at the hotel only for one night visiting Hoi An. The room was fantastic, clean, comfortable and spacious. Breakfast was very good too, lot of options to choose from. We were hoping to relax a little bit at the pool since we had been traveling quite a lot the previous day's but unfortunately the pool wasn't quite what you would expect from the pictures. We had a scooter rented so it was easy to get around. The hotel is little bit outside from town but still ok distance to walk to the center. Over all we vere quite happy with our stay.

Wow what a beautiful boutique Zen is! We stayed 4 nights and truly loved it. The styling is the best we saw in Vietnam, the bedroom was so relaxing and the bed (mattress, pillows, duvet) made for a perfect nights sleep. Breakfast was a delicious and colourful feast which we looked forward to each day. Good WiFi connection and we used the free bicycles to cycle to the coconut baskets. Nice 20 minute walk into the old town area. Perfect location, you won’t regret staying here. Seemed like a family business and we were always greeted but them.

This was the absolute best stay on our Vietnam trip. A wonderful boutique hotel with Lovely rooms and perfect atmosphere and close to Hoi An center. Breakfast was so good and rich with lovely International and Vietnamese touch. We met the very nice owner family who runs their hotel with a high personal empathy. Their staff who helped us a lot - Miss Wy and Mr Will - are so good and show their absolute best in all situations. They are worth a lot for this nice hotel. We hope we will come back many times and stay here of course. Big congratulation to this extraordinary small hotel with 9 rooms!!!

Amazing stay. Clean rooms with a beautiful zen-like design, nice bathrooms, and the breakfast was amazing. Service is impeccable, as we got a lot of recommendations on what to do in Hoi An! The location is a bit further from ancient town (15 min walk) but they provide free bikes for you! Overall very relaxing and perfect.

Amazing stay. Clean rooms with a beautiful zen-like design, nice bathrooms, and the breakfast was amazing. Service is impeccable, as we got a lot of recommendations on what to do in Hoi An! The location is a bit further from ancient town (15 min walk) but they provide free bikes for you!Overall very relaxing and perfect.

Wonderful villa to get relaxed. Staff they all wonderful. They always go an extra mile to help you out. Thank you for making us have a great time with you. Diego & Joyce.

Clean, simple. Excellent value! This place had what we needed!

We loved our stay here. It is on a pretty quiet street. The rooms are huge, with very comfortable beds. We found the staff to be very helpful, especially Will at the reception desk. The breakfast was very good, and varied a bit each day. The bikes are in good condition, which we used to go to the beach and ride around the rice fields.

We loved our stay here. It is on a pretty quiet street. The rooms are huge, with very comfortable beds. We found the staff to be very helpful, especially Will at the reception desk. The breakfast was very good, and varied a bit each day. The bikes are in good condition, which we used to go to the beach and ride around the rice fields.

We had a wonderful stay in this hotel. The breakfast is very good and the service excellent. It’s a walking distance to the night market and other attractions in the old town. I would highly recommend this hotel while in Hoi An.

We had a wonderful stay in this hotel. The breakfast is very good and the service excellent.It’s a walking distance to the night market and other attractions in the old town. I would highly recommend this hotel while in Hoi An.

The staff was very friendly and sincere. We will stay again if we have a chance.

From arrival, right through the 3 nights we had at "Zen" All the staff were Very personal, caring and attentive to any & All queries and questions we had. This is our 3rd long term holiday in Vietnam & this would be our Best Experience here & amongst our World travels. Vy at the front desk and greeted is each morning and proved to be Amazing. Both Larh & Vien backed Vy up as a No 1 Experience Thank you All.

From arrival, right through the 3 nights we had at Zen All the staff were Very personal, caring and attentive to any & All queries and questions we had.This is our 3rd long term holiday in Vietnam & this would be our Best Experience here & amongst our World travels.Vy at the front desk and greeted is each morning and proved to be Amazing.Both Larh & Vien backed Vy up as a No 1 Experience Thank you All.

Very helpful staff, suggested good tours and helped us arrange our onward travel. Clean and modern room and very good breakfast. Quiet room, about 20min walk to centre of old town/ river

We really enjoyed our time at Phanta Stay, a very charming, clean and perfectly well located hotel. The staff is also very kind and helpful. Highly recommended!

Good location / view / private / food / staff / room

Amazing stay! Beds were the comfiest I’ve had in all of Vietnam and rooms were spacious and clean. Service was hit or miss depending on who you got, but that being said, still worth the book.

Amazing stay! Beds were the comfiest I’ve had in all of Vietnam and rooms were spacious and clean. Service was hit or miss depending on who you got, but that being said, still worth the book.

We really loved this hotel, the pictures are accurate and the cleanliness was stellar. Breakfast is very good with western and local options. The pool is large and relaxing after a day trekking through the ancient village. As for the service it was divided, Thuong was amazingly informative and very helpful down to every detail, as well as explaining to us his Vietnamese culture, traditions and lifestyle. Vy on the other hand was good at booking tours but lacked the fine detail that left a few of are outings less than perfect. And be careful if you book the hotel private driver for trips to Bana Hills or the airport they understand Next to no english. Upon exit however l think they dropped the ball checked out at 12 and informed them that are luggage need a bellman, waited in lobby 30 minutes and no luggage. So just a heads up, you may need to carry your own luggage up and down 4 flights of stairs, but once again l think if Thoung would have been working during are check out it would have been taken care of. Regardless, l would still recommend this hotel and would stay again.

We really loved this hotel, the pictures are accurate and the cleanliness was stellar. Breakfast is very good with western and local options. The pool is large and relaxing after a day trekking through the ancient village. As for the service it was divided, Thuong was amazingly informative and very helpful down to every detail, as well as explaining to us his Vietnamese culture, traditions and lifestyle. Vy on the other hand was good at booking tours but lacked the fine detail that left a few of are outings less than perfect. And be careful if you book the hotel private driver for trips to Bana Hills or the airport they understand Next to no english. Upon exit however l think they dropped the ball checked out at 12 and informed them that are luggage need a bellman, waited in lobby 30 minutes and no luggage. So just a heads up, you may need to carry your own luggage up and down 4 flights of stairs, but once again l think if Thoung would have been working during are check out it would have been taken care of. Regardless, l would still recommend this hotel and would stay again.

It was amazing great staff,great location and magnificent establishment. The hotel is an easy walk to the main part of town but far enough away to avoid the hustle and bustle.Stayed 6 nights was the best place by far.

The room was spacious, good breakfast. Although the staff always had higher rates, if asked to book additional services, like spa or bus booking or laundry. Do not listen to their reviews about places around, and do your research beforehand.

Room is very good size. No shelf for shower gel n shampoo in shower. Had to put on the flr. Requested for checkout at 1 instead of 12 on last day. Was told it was not possible because hotel was fully booked but the type of room we stayed in was still available for booking on hotels.com for that day.

5 star accommodation, amazing staff who are so friendly & helpful, nothing was too much bother for them. Breakfasts were fabulous. A 15 min walk to the centre of town. Good restaurants within a 5 min walk from B&B We extended our stay so that we could indulge in this lovely place a ltlle longer. Thank you Vin & staff

5 star accommodation, amazing staff who are so friendly & helpful, nothing was too much bother for them. Breakfasts were fabulous.A 15 min walk to the centre of town. Good restaurants within a 5 min walk from B&BWe extended our stay so that we could indulge in this lovely place a ltlle longer. Thank you Vin & staff

The hotel was great an oasis of calm. For my budget it was amazing. It is a 20min walk from the center which for me was no problem. The room and bathroom was great. I planned to stay one night but ended up staying four. The breakfast was fresh fruit and a host of other delights which changed daily. The staff are also so helpful and keen to make your stay pleasant. Highly recommend!

Beautifully presented. The swimming pool. Location. Decor, outlook from some rooms Boutique size