Zuri Hotel
About this hotel
Situated in Iloilo City, this attractive hotel for £45 per night is a fantastic choice for your next vacation. Comfortable hotel with fitness center and business center An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and a business center. Housekeeping is available on request. Zuri Hotel offers 186 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and in-room massages can be requested. Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
TV
Gym / Fitness Center
Map of Iloilo City
Reviews
4.3/5.0
Excellent(106 Reviews)
2.0
The only two good things I can say about this hotel are the location and their room layouts and sizes.
I stayed at this hotel before the pandemic. I was not happy with my stay then. I thought I'd give it another try, maybe it changed for the better. Especially the WiFi situation which a big thing for me since I always travel for business. Their Wifi is only great at the lobby. When you are in your room, you'll never get anything done. Same problem 5 years ago. Worst part is, you're only allowed to connect 2 devices to the WiFi per room. They should install router to every room and open to unlimited devices.
I noticed that their fixtures are falling apart. The bathroom hand towel rack fell halfway as soon as I put the towel through the hook. It's chrome against marble that it made a horrifying sound. I almost had a heart attack.
The shower bottom faucet also swivels. I couldn't wrap my head around as to what's going on in the room.
They also don't provide both lotion and facial towel for showers.
Staff are friendly but they take their sweet time in doing things done. Lots can be achieved if they do things in double time. Inefficient in productivity. It's my general observation with the workforce in the Philippines.
3.0
It was ok.. faucet seems broken annoying!
3.0
The staff is very helpful and friendly.
2.0
Great decor and styling but the towels seemed very old and the air conditioning unit was the noisiest of our whole trip! Hope they can sort that, we did inform them. For a little less than Marriott Courtyard they need to get those details right. Otherwise food and staff service was good.
3.0
Thank you for such an memorable stay
1.0
Staff not courteous and insensitive to guest needs.staff not wearing proper uniform. Very unprofessional.
5.0
Was good
4.0
The pool and the jacuzzi needs to be cleaned. The water makes your skin itchy
3.0
We had an event here and stayed at a superior room for 2 nights. We were on the 4th floor which was convenient. Everything was fine, comfortable beds and beddings. Not much view from the window - overlooking a roof, street and one side of the building. Staff were hands down lovely and nice. I will stay here again.
5.0
I didn’t like that we were refused access to the buffet by staff on our last day. It is open until 11am. We still had 4 minutes until closing. We left after we were told we couldn’t have the buffet.
We left.
5.0
great location
1.0
Bad service and didn’t get the room I had reserved. Loud music from the 7 bars next to it.
3.0
Excellent very comfortable clean staff was great and helpful
5.0
Excellent modern hotel.
4.0
Could not get transportation unless it was directly from the hotel
4.0
Everyone working in Zuri were very welcoming , breakfast was so great , property so clean and anything you requested , they were so prompt in responding . The location is very accessible recreation and transportaion wise . However if your room is near the night life area , you can not sleep because of the crazy noise .
5.0
Wonderful
5.0
All good but restaurant, breakfast was very good but lunch not, my fish was very dry and overcooked.
5.0
Zuri Hotel is the best
2.0
Very noisy at night especially if your room is facing the outside Bar area (Bulalohan and Bar restaurant). And upon checkin, the receptionist did not disclose it. Once you are in the room and at night, you will have guaranteed sleepless night due to loud sound from speakers from that bar. The hotel staff will offer you solution for that by providing ear plug. I even asked for compensation for having sleepless night, they will say promising things but will end up nothing. The room is spacious but if you end up on the room facing that said bar, you will write up negative reviews about this hotel.
3.0
The property and the staff are fine but the airconditioner is old and noisy
5.0
Clean and spacious
2.0
Musty odor of the room,worn out towels,lobby’s carpeting stained and dirty.
5.0
Nice place to stay
2.0
Funk
1.0
No ample parking for the guests. Shower is not properly functioning, no pressure thus we have to request for pail to finish showering. Tiolet flush is horrible. Aircon is not good enough. Food is alright. Not really happy.
1.0
Loud...loud...loud..
1.0
The place was nearby the shopping center. however, the most disappointing was during check in time we were given initially a single bed whereas we made a reservation for a king size bed. We waited for almost an hour as we are told the room was not ready. There's no guard or bellboy upon the arrival at the hotel as you have to look for them whereas the common service the bellboy or concierge are available upon reaching the hotel door. No security guard at night nor control in the elevator. Anyone can just enter the hotel and go up to your room.
4.0
I have issues with internet wireless connectivity
1.0
Arrived 30mins before check in and the front desk told me that one room was still being cleaned and another one was still occupied. We waited for 2pm (exact check in time) and still the rooms were being cleaned and told us to wait another 15mins. After 15mins we had to initiate asking for options like just checking in on one room and get the 2nd room later just so we could rest. All they could say was sorry. The front desk staff did not know how to problem solve issues, seemed like they only knew to do what they were told to do and didn’t know how to figure out solutions when a problem arises. Basically cut our stay short by the late check in. On check out day, they knocked on our door asking us what time we were checking out when it wasn’t even check out time yet. Check out process was also a mess, they made us wait again to get cleared of our 2 rooms. I don’t know if they only have one person checking all the rooms for check out. This is not the first time I’ve been to a hotel. Some hotels you don’t even have to show your face at the desk to check out and if there’s any damages they just charge your card. Very disappointing stay for me and my family who were only looking to relax.
5.0
The receptionist is very patient with me, at first she said that I only booked one room but I actually reserve 2 rooms, I didn’t realize that the second booking was under my second name I used for work, so she finally recognized the little mistake I make! So she upgraded our room to a much better room! Thanks Zuri Hotel👍
4.0
Location, amenities, and price…all met our needs.
3.0
The staff and rooms we're great. The breakfast buffet was a bit of ma mess though the restaurant was too small to cater to all the guests and walk ins but priority should have gone to the guests. I did not personally experience this but the line to wait was really long for breakfast and they were not able to refill the buffet in the end. Thankfully we got up early and was able to find seats that was on a weekend good thing we came on a thursday so best to stay there during weekdays so you wont get caught up in the crowd.
5.0
I like the ambience and accessible to SM Iloilo
5.0
Good price for the excellent service. Complimentary breakfast is excellent. Shout out to the engineering department who helped us when our car battery drained overnight. I sincerely appreciate the help.
4.0
As with all of the Philippines is the nicest it can be in the middle of a jungle.
5.0
Location, cleanliness and space
2.0
Accommodating staff at front desk. They even upgraded our room when our original room with king-sized bed was not available, at no extra charge.
1.0
Not happy with this Hotel... my alarm clock didnt work... i was supplied only a few towels and supplies...the bar fridge was empty.
The pictures online are not representative of what is actually being offered.
I come travelled from Canada to stay in Iloilo. I will not stay here the next time I visit Iloilo.
Not reccomended
5.0
Friendly staff, great food
FAQs
How much does this hotel cost compared to others in Iloilo City?
The average price for a rental in Iloilo City is £34 per night. This rental is £11 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Zuri Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Zuri Hotel. Enjoy the water!
Is Zuri Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Zuri Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and tv.
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