Nice and new hotel, not so easy to find it from street... The breakfest very simple

Good location however very basic room and facilities. Very dark decor and bed was a little uncomfortable.

what we liked about this property is the location and privacy but it was our first time to stay in the hotel where no staff were presented. it could be a bit challenging if you need some help urgently. Overall was happy with the property though.

When you propose an unmanned hotel, the very minimum is to have an unbuggued workflow in your check-in system... This is NOT the case ! I was in Hakata. On 3rd floor, 3 tablets for check-in. Bad surprises : - One of the tablet has its speaker damaged, when you call the staff for help, you hardly hear what they say - If you want to pay by credit card, no card reader, it must be done on Internet, BUT when you don't have a sim card, you need WiFi. At the check-in counter, no information about the hotel's WiFi. I finally found it in the waiting room, so I could connect to Internet to pay - On my first stay, I had to scan my passport, that's all. On my second stay, I also had to be video-called by staff for checking identity... Why not the first time ? => Very unclear process - Once you have checked-in, you receive an e-mail giving you the WiFi password. It is said the SSID is the room number, but it's wrong, the SSID was mizuka_Business => Totally confusing - On my 2 stays, I found many hairs from previous customers on the bed and in the bathroom, it seems cleaning is not the strongest point of this hotel. Maybe it's really totally unmanned, even for cleaning staff... - In the room there is a tablet for providing some information (mostly useless) and for checking out. On my second stay, the tablet was buggy and was restarting every 5 minutes. I had to turn it off to be able to sleep in peace without having the screen turning on every 5 minutes... For the same price I can find