AC Hotel Melbourne Southbank
About this hotel
Upscale hotel near Crown Casino An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, valet parking, and concierge services are onsite. AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with iPod docking stations and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Map of Southbank
Hotel in Southbank
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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££££
Reviews
4.5/5.0
Excellent(395 Reviews)
3.0
Location is weird, found a mould on the pillow. Very basic breakfast, but the staff helps check In is very friendly
5.0
comfortable bed with great gym and nice extra touches, e.g. complimentary gin!
10.0
We loved our stay here! While it was only one night, we were treated with warmth and courtesy by all staff we encountered. Nothing was too much trouble, we left our bags there early as room wasn t ready yet. Came back in the afternoon after some shopping and our bags had already been dropped at our rooms when we checked in. My daughter was given friendship bracelets by the staff before we headed out to the concert, a very nice touch. Room was modern and of a good size with clasay modern decor and a king size bed. While trams were out our window, they couldn't be heard and the room was very quiet even though it was on level 1. Great coffee machine and kettle for breakfast, robes and slippers also in the room. We were able to leave our bags at the hotel for the day before we caught a train out of Melbourne in the afternoon. Will be checking in once again the next time we return . Loved it!
8.0
Reception on level 7 was a pain as we didnt know where the hotel car park was (and there was no one manning the desk on the ground floor). Was a bit of a hassle checking in and figuring out where the car park was but after that the stay was great. Thankyou :)
6.0
Overall an ok hotel, very clean. Rooms unusual layout vanity had no wall toilet door only just closed into tiny toilet/shower room. Reception located not on entrance felt a bit disconnected. Not great explanations of services hours of restaurant etc. If you just need a bed and close to dfo great spot. Prob not great for much else.
10.0
A good hotel located a slient place near the CBD.
6.0
For me the street appeal was so gross i nearly asked my taxi driver to take me elsewhere. Location doesn’t suit my work commitments in Melbourne so I won’t be back.
10.0
So amazing and they make you feel so welcome to there place 2nd time been there and it’s only getting better nothing to change about the place amazing price amazing stuff they just treat you like family can’t wait to go back and stay for more beautiful nights
10.0
Comfortable room
Staff were really lovely and attentive
Great room service meal
10.0
Great stay at AC Hotel. Room was very clean and comfortable. Staff were friendly and helpful. Breakfast was okay and parking a few mins walk away. Pool was nice and 10-15 min walk to restaurants on Southbank. Overall a very enjoyable stay.
3.0
We stayed for 5 nights for the Aus tennis open and had a great stay.
Breakfast was included - handy as there aren’t any cafes within a short walk.
There is a Coles about 500m away, but as the hotel is in a redeveloping light industrial area the closest dining is at Crown.
Trams are close by but we found Ubers to the tennis (around $10-13) a more convenient and quicker option.
Staff were helpful and nice and facilities were great.
2.0
The room was modern, clean and the bed was extremely comfortable.
I felt the staff could maybe of had a bit more enthusiasm on check-in and check out.
Breakfast staff very friendly and helpful even when extremely busy. Although one staff member did give me anxiety with the way he was frantically rushing around, please just chill a bit.
If I’m super critical I would have liked bigger complimentary bottles of water in the room.
10.0
Nice room and services.
10.0
Extremely friendly staff and very accomodating of request to check in a little early.
3.0
Very friendly staff, all staff were kind to my little girls. Very welcoming. Comfortable and cosy bed and clean room. Fantastic swimming pool! Excellent buffet breakfast also!
10.0
Highly recommended
8.0
New hotel with a great team. Located outside of the main area of town so quite a walk to get
10.0
Used all facilities at this hotel.
6.0
Was clean and most staff were pleasant. Young man at reception on checkout was rude and no apology for extra charges that were not ours. Location quite good, rooms pretty basic and small. Probably wouldnt stay again but was fine for what we needed.
2.0
Weird room layout. Why have vanity in main room? Going to the bathroom at night light wakes everyone. Asked for a pet free floor and had a dog next door (wife's allergy). Difficult parking whilst checking in. Modern amenities.
8.0
We liked the facilities, little pod machine in the room. Bed and pillows were really comfy. The door to the room was stuck, took real effort to open and close it.
3.0
Service and perks were great. Very clean, lovely room. Super comfy bed. Only negative is the room was quite warm even with aircon on.
5.0
I cant recommend the AC by Mariott enough. Everything about our stay was exceptional from the moment we arrived to the moment we left. Staff were so friendly, engaging, and helpful. We were offered a complimentary drink on arrival along with canapas. The facilities were great. The infinity pool was beautiful, the gym had quality equipment, and our room was beautifully presented with classy decor and everything we needed for our stay. The DFO was a <5min walk and the concierge held our bags for us when we checked out so we didn't have to walk around the DFO with all our luggage. We will definitely stay again!
5.0
Good , quiet location close to exhibition centre
5.0
Clean and convenient to the convention center. Staff were all super helpful and pleasant. I’d stay here again for sure!
5.0
Great room with nice lighting, was a bit too windy at the pool
5.0
Overall had a great experience. Kayla at the front desk was also amazing and supportive.
5.0
Smelt amazing -
4.0
If you don't mind not be in the hustle and bustle of a city this is a great place to stay
My room was spotless and comfortable, the tv gigantic pleasure.
This is a 3 min walk to a bus or tram stop. It is only A10 min walk to southern cross station.
5.0
Friendly staff and good value for money.
Room had everything you needed and the bed was comfy.
Can walk to DFO and Crown which we did despite the inclement weather.
Would stay again.
1.0
Have stayed at AC hotels on numerous occasions. Arrived and they could not find reservation. So booked again via hotels . com. Paid for reservation. Came to pay $100 incidental fee. As had paid for reservation twice account with card attached was low. Had transferred funds into this account from another account but would not go in until after midnight( only 2 hrs away by this time.). I stated l could come back after then but said booking would be cancelled by this time. What was most disappointing was the demeaning attitude and rudeness of the duty manager. She refused to listen despite myself being the only guest awaiting checkout at this time. I had had a most stressful day but was not expecting this disdainful service, especially as previously had only experienced exemplary service. Then, after l was not allowed entry to hotel, l contacted hotel. Com to receive my room fee return as did not stay in this hotel. Alexis at hotel. Com advised myself that AC hotel were very reluctant to return my room fee despite knowing l was refused entry to hotel! Cheeky. Alicia was able to obtain refund after negotiation apparently. I was most grateful for her level of service.
On occasion, through my work l am required to organise conferences AC hotel was considered a suitable venue for the same - not any more.
5.0
I couldn't have asked for a nicer stay. The staff were friendly and efficient, and even found a pair of earplugs for me when I went begging at 1am. The room and the view were gorgeous, the pool was simply lovely, and the food was delicious. I got the confit duck and my sister the steak - both highly recommended, although we barely finished the chips that came with the steak, there were just too many. The parking was very convenient and much cheaper than expected. Cannot recommend highly enough.
5.0
Beautiful hotel & service
5.0
The pool is amazing
5.0
Great hotel with lovely staff more than happy to help and accommodate your every request. Would definitely stay again.
5.0
Simply perfect, had a wonderful stay. Thank you
3.0
Brilliant in every aspect.
5.0
Thankyou so much for an excellent stay. Would loved to stay again.
5.0
good
3.0
The bathroom door was very squeaky, we were told by one staff member that the breakfast was complimentary but told by another that we had to pay for the breakfast we didn’t have as we missed one day. The miscommunication between staff made us very confused
FAQs
How much does this hotel cost compared to others in Southbank?
The average price for a rental in Southbank is £83 per night. This rental is £16 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at AC Hotel Melbourne Southbank. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at AC Hotel Melbourne Southbank. Enjoy the water!
Is AC Hotel Melbourne Southbank pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at AC Hotel Melbourne Southbank?
We found 5 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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