Fili Hotel at Nustar Cebu

Fili Hotel at Nustar Cebu Hotel in Cebu City

About this hotel

Situated in Cebu City, this attractive hotel for £45 per night is a fantastic option for your next break. Located 4.8 km from Magellan's Cross, Fili Hotel at Nustar Cebu offers 5-star accommodation in Cebu City and features a bar. Featuring room service, this property also welcomes guests with a restaurant, a casino and a year-round outdoor pool.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Map of Cebu City

Nearby attractions

City Of Naga, Boardwalk

9.26 miles

Anjo World Theme Park

5.74 miles

Casino Español de Cebu

2.72 miles

Cebu Ocean Park

0.67 miles

Fili Hotel at Nustar Cebu

4.0

Good(292 Reviews)

Hotel in Cebu City

5-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

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££££

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Map of Cebu City

Nearby attractions

City Of Naga, Boardwalk

9.26 miles

Anjo World Theme Park

5.74 miles

Casino Español de Cebu

2.72 miles

Cebu Ocean Park

0.67 miles

Reviews

4.0/5.0

Good(292 Reviews)

100% verified reviews

10.0

Apr 2024

Excellent

The place and kind staff

Nothing

10.0

Mar 2024

We stayed there for my mom’s 80th birthday and we enjoyed our stay at FiliHotel.

The hotel staff are very friendly and the room is clean and tidy.

10.0

Feb 2024

Nice hotel w/ good amenities

Good location for the event I want to attend

How I wish theres food court that we select during our stay. Most are high end resto!!

10.0

Feb 2024

Excellent

Nice

7.0

Jan 2024

Decent

Good wifi, Good breakfast. In the building are lots of restaurants and shops

Lots of noise from the construction all day till 7 or 8 pm

8.0

Dec 2023

Very Good

Amenities and breakfast buffet

10.0

Nov 2023

Can't wait for this to be fully finished, then come back.

Breakfast, our room, the view.

Construction noise, (expected) room ac could be colder, taxi wait (and they start the meter way before you get in, not cool)

1.0

Aug 2023

Quite poor.

Luxurious bathroom equipment.

Many facilities in the hotel have not been completed. There are many cockroaches in the toilet in the room. There are a lot of waiting at the counter when checking in. It took an hour to queue to check in. When the counter staff refused to help us check in, giving priority to the locals in the rear to check in. It can't be said that every counter staff is like this, but we encountered this situation. It's really a very bad check-in experience. We will never come back for a second time. I hope you can think twice before booking this hotel.

7.0

Aug 2023

NICE HOTEL, BAD CONCIERGE

I like that there is a casino near the hotel.

1. When we arrived at the hotel lobby entrance, nobody assisted with our luggages. The guard tried to call the bellman but no one came. 2. There are around 3 check-in counters but only 2 are functional. The check-in process takes a long time. 3. I originally booked thru booking.com for the 1st 2 nights of our stay there. Our room was deluxe city view. But I booked an extra night (3rd night) beforehand since I had a hotel voucher for deluxe seaview. I arranged for the reservation for the 3 nights around 2 weeks prior. A few day prior to check-in, I called the customer service to confirm our reservation. I also asked the CS agent if we need to check-out and check-in again on our 3rd night of stay since our room will be different. The CS agent told me that there is no need to check-in and out on the 3rd day. We will just transfer to the seaview room. However, upon check-in, we were advised by the FDO that we need to check-in and out at the front desk before we can transfer to our seaview room. 3. We left our luggage with the concierge around 2pm while we were checking in. We gave our luggage ticket to the FDO so that he can advise the concierge to bring our luggage to our room. Around 4pm, my husband called the concierge to follow-up our luggage. The concierge told him to give him the details of our luggage (# of bags) before they will bring our luggage up. Around 5pm, I went to the concierge to follow-up our luggage. That was the time the concierge was forced to bring our luggage up to our room. While entering the room, the concierge handed me my heavy luggages just near the entrance. He did not bother to place the baggage inside the room even though they were heavy. 4. I went to their lobby lounge hoping to be able to order some refreshments. However, no attendant came to me to take my orders. There was a man behind the counter who did not care at all while I was looking for someone who can assist me. I left after around 30min.

9.0

Aug 2023

defiantly stay here again when in cebu

breakfast was excellent, staff super friendly and helpful, Chinese restaurant on the bottom floor was excellent. all in all a great place that will only become better when the mall opens

mall isn't finished yet which joins onto the hotel

10.0

Aug 2023

Great stay especially their breakfast

Everything

None

10.0

Jul 2023

It was superb.

It was a good location. Not over crowded. And the view of our room was seaside!

The pool. It was over crowded. They said it was a soft opening. And it has a time limit.

7.0

Jul 2023

Unsatisfied with service

Hotel is new,clean,nice comfortable beds

It took too long waiting for the bell boy to carry our luggages to our room and same thing happen when we were checking out it took more than an hour from the time I called the concierge that we need help wirh our luggages,also checking in the staff at the counter there were 3 or 4 of them,didn't even greet us like "good afternoon or how can we help you" they just look at us and kept talking to each other,this needs to improve if you want customers to come back to your hotel or recommend your hotel to our other friends

9.0

Jul 2023

It was awesome, beautiful hotel. Great view and easy access in and out, clean and friendly staff

Breakfast is excellent. I highly recommend the Fili Hotel to friends and family.

Day time is noisy on construction activity, due to additional next upper level.

5.0

Jul 2023

Stay was just ok. Expected more for the price I paid. Rooms smell

Breakfast buffet was good, staff was friendly

The rooms and hallways smell muggy and moldy. Only 1 pool was open. Not worth the price I paid.

10.0

Jul 2023

Other than the above information. Our stay is fabulous

Breakfast is excellent, lots of options to choose. The location is very nice except the room we had is noisy due to the construction above us.

The pool hours should have been longer time so we can relax and have drinks around the pool. Also, wish the infinity pool is larger than what it is now. Too crowded for a small swimming pool and limited seating for a huge hotel

7.0

Jul 2023

Good

Room was big and perfectly fit a family of 4 (2 kids aged 5 & 10).

Since there

9.0

Jun 2023

Superb

Great location

9.0

Jun 2023

Superb

I like it overall rating but since it is still new some services still not available like shuttle from the airport to the hotel and vice versa. Spa is not avIlable and the pool should be open 24hrs.

The signage going to the hotel is not clear. Even the guards don't know how to instruct where the hotel is located. The turning point is too far because of the street island.

10.0

May 2023

i will tell a friend and i will return

absolutely everything

all great

1.0

May 2023

Breakfast Buffet 5 star , room service food disgusting , room pleasant but not cleaned properly ,

The Breakfast Buffet is the flagship of the Hotel and was 5 star however the room service food was disgusting and was served stale and off food that was not edible.

Room service food was off stale and noticeably inedible, when concierge was approached on this matter they did nothing and made no attempt to rectify this matter. the food served by room service on two occasions was inedible. no quality control for room service food. The Amenities that the Hotel stated to have where not yet even commissioned or even functioning like spa, sauna or Gym so false advertising was not appreciated. Hotel should employ window cleaning crew more often as looking through severely streaky Glass when paying the extra money for a sea view on upper floors looses all its worth, and the steel junk yard below was a real eye sore lol ... all in all the buffet Breakfast was amazing and the only reason I would ever bother returning.

10.0

May 2023

Exceptional

The breakfast, pool,room and customer service.Everything is excellent 👌.

None

10.0

Apr 2023

I had an amazing stay in there and the staff are helpful and friendly

the place was new and its got modern facilities

nothing

10.0

Apr 2023

very friendly staff and gorgeous hotel

unique and beautiful

expensive but you get what you pay for

9.0

Apr 2023

Hospitality at its best!

big rooms! new technology, very comfortable. Service was amazing. they accommodated all requests and ever said no for anything. Food was superb. Front desk and room service answer your call in less than 3 rings, Amazing hospitality!!!

Nothing to dislike.

10.0

Apr 2023

Excellent service and it's all worth it.

All the facilities, all staff are amazing and very accommodating. Great job 👍

The fact that the hotel is not completely done yet but it is understandable. We'll be back for sure.

7.0

Apr 2023

Good but not great

Relatively new hotel. Staff is very friendly and accommodating. Breakfast buffet is good. Not all facilities are yet open but they're getting there.

There was a cockroach 🪳 in the shower and lots of fruit flies in the room. Laundry wasn't provided on time. I had to call housekeeping several times to get status and laundry delivered.

7.0

Apr 2023

not too bad but not too good either

the food

bath tub hot water wasn’t functioning.. we were promised a 20% discount for the first night. still waiting for that promise

9.0

Apr 2023

I was curious how the hotel is.

The bathroom was phantasmic.

The hotel is not already finished but the price is already top.

FAQs

How much does this hotel cost compared to others in Cebu City?

The average price for a rental in Cebu City is £31 per night. This rental is £14 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Fili Hotel at Nustar Cebu. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Fili Hotel at Nustar Cebu. Enjoy the water!

Is Fili Hotel at Nustar Cebu pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Fili Hotel at Nustar Cebu?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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Fili Hotel at Nustar Cebu

About this hotel

Amenities

Map of Cebu City

Nearby attractions

Fili Hotel at Nustar Cebu

Hotel in Cebu City

Reasons to book

About this hotel

Amenities

Map of Cebu City

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Cebu City?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Fili Hotel at Nustar Cebu pet friendly?

What amenities are available at Fili Hotel at Nustar Cebu?

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