It's... fine. That's about it. The location is the biggest perk here as you're nestled in the heart of Notting Hill with three tube stops within a quick walk. Other than that, our room was on the first level, which was basically 10 feet from the front desk... kind of odd. The breakfast was lackluster and not good. Shower was tiny. Bed was comfortable enough and price was reasonable. That's about it.

This hotel was very average. It was a little far away from the tourist sights but close to restaurants. Location was not terrible but not great either; however, a nice place for how expensive hotels are in London. Staff was not overly friendly or helpful. We had three people in our room, the room is way too small for that but should be fine for up to two people. We were there when the weather was very warm, this hotel does not have any air conditioning and the room was so hot, we were miserable. I would never stay here during the summer months. It had a large window, which you could only open a couple inches (they said for safety reasons), so there was not any air flow. Besides the air conditioning, my other big complaint is that there was no electrical outlets in the bathroom. This is crazy to me as we wanted to use flat irons and curling irons and had to figure out how to use them in the room. I will say that the hotel was clean and quiet, so if air conditioning and outlets are not a concern for you, it is a decent, clean place to stay.

Overall location of the property was fantastic. A few cleanliness issues, stains on the fitted sheet, no shower curtain etc. Size of room was awesome and felt like a really safe neighborhood, very walkable. Staff was not the friendliest.

Property was old, and beaten up. Staff was friendly but is at best a decent budget hotel.

This is a pleasant hotel that could do with a shake up. My room didn't have a working bathroom fan which meant every shower steamed everything up. The breakfast room felt a bit tired too. However, a nice stay

Comfortable and well located

It was unseasonably hot, so no A/C was a big deal, made harder by not being able to open a huge window more than 6-inches. Finally signed a release and got it opened so with the fan it made it slightly better. Shower drain stopped up after 3-minutes, made for standing in dirty water.

Excellent position between Bayswater, Queensway and Notting Hill in a quiet square, with many restaurants and tube stations a few minutes walk away. Despite booking a superior room decor was dated and with windows wide open and noisy fan on it was still too hot...not helped by low grade sheets on the bed.

Nice staff and nice room. Area is perfect to go anywhere in London

The hotel is clean and the staff was helpful. There was a misunderstanding at the front desk and somebody was told they were in the same room as me. They tried to get into my room while I was in there. I rang the front desk about three times before somebody answered and I could tell them about the situation. One of the staff came to my door later, was very kind, and apologized for the mistake. As a solo traveler it scared me for a moment but the staff was kind and apologetic.

We stayed for five days in one of the suite rooms. It was spacious and clean, and comfortable enough. We got there too early to check in, so we asked to have our luggage stored for a few hours. The luggage storage was just out in their front lobby, which felt a little insecure. We were disappointed that they didn’t have laundry or laundry services on site (it’s says they do on their amenities list), as we were traveling other places and needed clean clothes. But there is a laundromat a few blocks away. Overall, it was comfortable and good price- I just wish there were a few more amenities, as listed.

Good value for area although room “cosy” adequate for purpose.

New Linden is in a superb location, and the welcome from the receptionist was very friendly. Unfortunately, the room was rather tired; the bathroom was extremely tired and in need of a refurbishment (cracked sink, broken shower attachment etc.). The kettle is fitted to a docking station with a lead that is too short to reach to the plug socket if left on the dressing table, hence having to move the kettle to the floor (dangerous), and the UHT milk provided had expired in May 23 (we stayed in July). A fan was provided as the room was very warm, which was appreciated, but it wasn't effective. We were grateful that we hadn't booked breakfast. Great location, very quiet and a pleasant receptionist...but the rooms do not warrant the price paid.

We arrived early and got straight into our room which was good. The room is very small and really warm, although there was a fan and the window opened. The bed was not comfortable.

We stayed 24/6/23 The Hotel and staff are lovely, accommodating and very helpful. Our room was in the basement. Very cool, given the very hot weekend. The room was lovely, nicely furnished and a really effective fan. The bathroom was a good size too. The only and this is the ONLY, not even a problem, just a little thing, was when showering, water went over the edge of the shower tray onto the bathroom floor, it was quite a lot of water. We obviously just popped a towel down, my friend didn't have the same problem as she directed the shower head so it wasn't the same for her. Otherwise, high recommend a lovely place to stay. Bonus for us, you can get drinks from reception and they are NOT extortionate prices. Would definately stay here again. Thank you

Located in a lovely, quiet area near numerous shops and cafes. Also, walked by myself from Paddington St. multiple times very late at night and had absolutely no problems.

Lovely facility and easy to access for the purpose of my training.

Okay room, a bit dated, great location

Got a basemen room with no view at all, accessible only via steap narow stairway. You hear others like there are no walls and dors. Poor breakfast where you can get dried/old ham. Funny smell in hotel. I would not stay here again.

After reading some of the reviews on line, I was pleasantly surprised. Hotel was clean, room was very small but adequate for our needs. We understood breakfast to be included, I even e mailed hotel to check but got no reply. We did have breakfast on our first day but was not worth what they charged us so we went out the next day. Overall an enjoyable experience.

Location of property is great, and room was spacious. However, many things were falling apart in the room. At least 2 Powerplugs, and lighting were not working. Shower was also mediocre. Do take note that the hotel does not allow for post-occupancy luggage storage as otherwise claimed; the reception highlighted that we could only leave our luggags till 12:30pm max on our check out day.

Very nice tidy clean room in a nice area of London

You have to consider this hotel within the context of big city hotels. The room was very small, but we've found this to be the norm in this price range in London. They did use the space very efficiently though, so we were pleasantly surprised by the number of small amenities in the room. The bathroom had been recently updated nicely. The New Linden is very convenient to Hyde Park and Kensington Gardens on a quiet street. The staff are very kind. The breakfast offered was varied and tasty.

Overall the stay was ok, the room we stayed in was right next to the lift which wasn’t ideal. The staff were not very friendly but did let us check in early which was a bonus.

Great location. Very quiet room in basement.

Very Cosy place to stay and safe.

Dreadful hotel - room was in the basement with no light and no wi-fi signal. Unclean, poorly maintained and noisy (woken up at 1.30am in the morning by drunken guests next door)

Hotel and room was clean and well located. The room was very hot and the staff had an issue storing our bags, which presented a problem.

The hotel was well situated and within walking to shops pub and park. The room was fine though a bit cramped , it was clean , though one of bed sheets had a hole in it . Upside the reception allowed us to check in earlier as room was ready, though we just left our bags and went out . Downside the reception were not very welcoming, limited communication eg: didn’t talk much at anytime we conversed with them, when we left and handed key in no one asked us about our stay etc just looked at us as if they didn’t know what we were doing ? Wouldn’t stay there again, but would stay in that area .

good location, ease of transport options. I'd recommend they install shower enclosures to the bathroom shower, either a door or rod and curtain the floor gets soaked and you have to sacrifice a towel to mop it up

The hotel wa lovely, however the staff were very ‘unusual’. I walked into reception what seems like they were arguing. There was no real hospitality training provided for the staff. I asked if I can put my luggage into storage (agreed via email prior to my visit). They took it and it was placed into storage, or so I believed…. on my return I did I discovered our luggage was left in a corner in reception in fill view. When I challenged the receptionist, her simple answer is we have CCTV. That’s not acceptable as by that time, anyone can take it and it would be too late. The criticism would come more towards the staff; management/ owners need to invest in the their staff, as staff is their biggest asset. Location is great, the building was great too.

Lovely room in a stunning area. Would come to again :)