Well-maintained and well-located property with an amazing spa and a great restaurant, especially when Tanya is there serving people. Even when outside is raining inside the restaurant is sunny due to this amazing person.

Very quaint, very lovely, very clean. Staff exceptional. Convenient to all sites.

Excellent location and facilities. Friendly helpful staff and loved the daily breakfast

Really wonderful, environmentally conscious establishment that puts the guest first. Terrific food and accommodating staff. Would recommend and hope to return.

Nice rooms, tranquil atmosphere, walked to cafe district. Didn’t see any breakfast options other than buffet at the hotel so if you only want an egg and bacon find someplace else.

Our toom was in a building a few yards from the main hotel. The rooms in the main hotel are, we were told, bigger and more expensive. Though our room as overlooking a road, it was not noisy but the floor squeaked!

Excellent

This was a beautiful property that exceeded our expectations. It is in a great location ( an easy walk to the historic part of Salzburg). The hotel room was so clean and comfortable. The staff was very welcoming and helpful during our stay. I would highly recommend staying here.

Nice hotel with all the facilities you expect but the air-conditioning stops working in the night and the room overheats.

This was one of the best hotels we stayed in during our 3 week trip. I love it when the hotel staff shows you around the hotel and walks you to the room. We stayed in the "Villa" which is a few steps across the parking lot from the main hotel. It was quiet and relaxing. And there was an ELEVATOR! The Villa had been wonderfully remodeled from a former 1920s or 1930s office building. The decor was unique, vintage and charming. We had a king size bedroom with sofa and LOTS of space. The bathroom was the biggest we had on our trip. Parking was right out the back door and easy to access. The breakfast room was in the main hotel building and it was beautiful, with excellent service and wonderful choices. We paid the most for this hotel in Salzburg. But it was worth the splurge. It was about 4 blocks to the Mirabel Palace and another couple of blocks beyond that to the Old Town. Would highly recommend this hotel.

Beautiful place and staff are nice and very professional!

The room was warm, comfortable and spacious (we booked a suite) with bath, sofa, desk, changing space and drinks counter. It got a little too warm during the night so best to turn the heating down at night. The spa was great, really relaxing, and I enjoyed a great massage too. The breakfast was unusually extensive and very enjoyable, and the dinner menu was good. The reception staff very friendly and helpful. I would definitely book again!

Lovely property overall in good location - but standards across 3 nights stay varied. Breakfast service 1st day morning was poor despite so many staff hiding in back. 2nd morning breakfast service was great - staff out offering guests eggs and coffee - then 3rd morning back to hiding in back. Just offer a coffee machine for guests to use may help. Expected more from breakfast - same everyday lacked smoked salmon, pain au choc or other items included in other hotels in Austria. Housekeeping was varied too - from very good to a rather rushed looking limited tidy up. Stayed in villa room - lacked slippers and bathrobes in room yet available in mini spa in main hotel. Spa area was good. In villa room ensuite with good shower but very limited in terms of products - one hand wash and one shower/shampoo gel - expected more for this standard of hotel. Lovely garden with outdoor seats - very relaxing. Good stay overall but room for improvement - on checking out receptionist tried to charge again for room despite this being prepaid and only city tax due - this was disappointing. Bit more focus on the guest experience required throughout the stay.

Fantastic stylish Hotel with plenty of amenities,very friendly and helpful staff.

Recptionist Yola was so kind and friendly. Steered us to the best authentic Austrian restaurant. Cool hotel in great neighborhood and easy walking distance around the city.

It's a very cute, clean place. The staff is friendly, knowledgeable and helpful. I loved our beautiful room, it was clean, cozy, and hip. It even had face cloths! There was an excessive amount of loud banging coming from the floor below, but other than that, it was an exceptional stay. Would gladly stay here again, and highly recommended 👌

Absolutely wonderful hotel! Everything was thoughtful, tasteful, relaxing, and beautiful - from the lay of of the spacious bedroom, the oversize bathroom with its heated tile floor, to the friendly staff and beautiful courtyard, not to mention the amazing breakfast spread with wide selection of organic and delicious cheese, bread, porridge, pressed juice, fresh fruits, and made to order cafe drinks. I look forward to returning to this oasis in beautiful Salzburg.

We stayed in the Villa, and the room was excellent! Spacious size, clean, quiet, a towel warmer in the bathroom, and plenty of storage space (my husband likes to unpack all his things!) The front desk employee (I think her name is Jutta) was welcoming and helpful, giving us advice about where to walk/eat/sightsee. The free breakfast is wonderful- tons of delicious options, with very sweet and helpful service staff. I highly recommend this hotel- we loved our stay!

Excellent service

One of the best hotels that I have ever stayed in. The room is spacious, the staff is friendly and helpful, and the view is great. And I love the room the most. A lot of details I love. Like the chocolate, welcoming card, and water they prepared. And they even provide slippers... But it's a 4-star hotel, a little bit expensive but I guess it's worth the price. The closet is very spacious, and they even have CDs and books. The view of the garden is awesome.

Wonderful staff, beautiful grounds, well appointed rooms. The hotel and villa are only minutes from the busy Linzer Gasse, the pedestrian street with shops and restaurants. My only suggestion would be to bring a small travel fan during the hot weather. While our room had A/C, it could not keep up with the heat. Otherwise, one of our favorite stays!

My husband and I were delighted with our stay! We walked from the train station, and easily navigated all over Salzburg from this terrific location! At check in, we were given a great overview of the hotel, and pamphlets to help us plan our time. Our villa room was a great size, well appointed, and so quiet! We even slept with the windows open! Breakfast every morning in the dining room and garden was exceptional! The patio and tranquil green space was so relaxing - a perfect retreat from the busyness of Salzburg. Staff at this hotel are so service oriented, and helpful. Stay here! You won’t regret it!

A unique and special place - clean, charming, excellent locale with friendly, welcoming staff. Breakfast was great, too. A true find!

Great hotel and great location. Great buffet breakfast

Nice and clean. Felt safe walking around and the staff was extremely pleasant and accommodating.

I was nice place , but there is no room service, only they have breakfast meal , in 1st floor there is few steps making heavy luggage hard to move , there’s no porter service at all ,

Stunning. Couldn't be better. Spotlessly clean. Friendly. Lovely garden. Excellent breakfast. Profit sharing for employees. HIGHLY RECOMMEND.

the hotel is in a perfect location just outside the hub bub of the city. Great rooms, coffee in rooms awesome!!!

Lovely stay! Will be back again.

City trip to Salzburg. Fabulous location, super-pleasant staff. The room condition, however, left something to be desired (hangers were torn, the vanity set was empty, the shutters couldn’t be lowered because the appropriate string was torn). Importantly, the room looked nothing like in the picture, was much smaller and less airy. Having said this, unless youplan to spend much time in the room, it is fully satisfacory. The hotel has a very nice garden with a bar.

Great value for money. Location of the hotel is by walk from the old city. The hotel is beautiful, combination of classic and modern. The staff are very Welcoming and willing to help. Breakfast is great.

A lovely room, lovely people, great breakfast, quiet but close location.