Extended Stay America Suites Cleveland Middleburg Heights
About this hotel
Located in Middleburg Heights, this attractive hotel for £60 per night is a fantastic choice for your next vacation. Hotel in Middleburg Heights with free breakfast and 24-hour front desk Along with conference space, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe. Weekly housekeeping is available. Extended Stay America Suites Cleveland Middleburg Heights offers 70 accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. This Middleburg Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Middleburg Heights, OH
Reviews
3.4/5.0
Average(517 Reviews)
4.0
The room was very big but it needs a good cleaning.
1.0
The room was not clean at all. The floors haven't been washed in a year or so. Heidi was nice and helpful. The night employees were absolutely horrible. Soend the extra money and stay somewhere else.
1.0
Water didn’t work and the door was broken
3.0
The stove only worked on one burner. The oven was so filthy when I tried to use it the room filled with smoke. The general smell in the hotel was like a retirement home. There was a really drunk guy in the parking lot drinking and smoking pot who was stumbling and I saw him fall into another car that wasn't his. I called the desk and watched as they went outside, walked past the guy without saying anything and then went back inside. The location was a bit further out from downtown than I liked as well. Will not stay here again.
4.0
I should preface that I stayed here the day before the total solar eclipse so the cost was inflated (I hope) and it was busy. There was only one person at the desk, so check in took a bit with 4 people waiting to check in. There are a lot of forms to sign. Nobody was available at the front desk after 11pm, which was annoying when we needed change for the soda machine.
The room was large and comfortable, but appeared straight from the 80s. The bathtub was one of the smallest I have ever seen.
The location was convenient for us and our plans in Berea the next day. It was a long Uber ride to our evening plans downtown though. We didn’t really explore the area much, but there appeared to be a good number of places to eat and a gas station store was a short walk when we needed the sodas we couldn’t get change for.
I would stay again if the price was right, but the inflated $225 I paid during the eclipse was a lot for this place.
1.0
The tub/ shower was leaking. It smelled like smoke. Maintenance came to my room early in the morning, stating that I was booked in the wrong room because it was due for maintenance. I am demanding a full refund. Totally not satisfied.
1.0
People were getting evicted there were kids running around all times of day and night cops and K-9 units on site garbage all over the outside lots breakfast was a joke no ice makers - the place was over booked so I had to stay in a small room that I did not request at booking
10.0
Really nice coming back real soon
3.0
Stay was perfect no problems clean rooms friendly staff couldn’t be better I stay at Middleburg extended stay every time I come to Cleveland last stay was 13 months absolutely easygoing hotel staff will accommodate your schedule
4.0
Hallways smelled absolutely awful and was dirty.
1.0
Disappointed, since there was an incident that consisted of the following, it is not a trustworthy hotel where employees see valuable items forgotten in the room and steal them, this past week happened to me and the staff did not take action in the issue against housekeeping, I work in the same thing and we know the hotels' policies and both the manager and the employees are not trustworthy 😔
1.0
Check in terrible
5.0
Service was nice but had a lot of stragglers hanging around.
2.0
Stay was “meh”. Advertised breakfast but was grab and go coffee and granola or muffin. First room smelled of heavy smoke. Easily moved to second but the bathroom in the second the shower curtain smelled musty and moldy - not good. For “extended stay” the furniture was extremely uncomfortable. Cost was some benefit.
5.0
Regular Hotel to stay, I just have been 5 days for work. Good Enough
4.0
It could've been cleaner. My fridge was dirty. The bedding felt raggedy and old as well as the towels and washcloths.
1.0
Man. This hotel has every smell under the sun. The room wasn’t too bad but the hallways were awful. Towels and room cleaned weekly
1.0
Bedbugs. Not too long after check in I noticed I had bite marks but assumed they might be mosquito bites. Took a shower got back in bed, less than 20 minutes later more bite marks. Told front desk and the receptionist asked what I wanted her to do about it. Was told to call on Monday to speak to Manager, it’s Saturday night. Came back to room & used flashlight from my phone and recorded a bedbug on the pillow that I had been laying on. Please do not stay here, very dirty only convenience is location.
3.0
No breakfast available
1.0
Be warned that despite being a non-smoking property, everywhere we were in this hotel, including our room, reeked of stale smoke. As a result I had horrible allergy issues our entire stay and did not sleep much. If this is a concern for you, find another place. We will not return as a result. If that doesn't bother you, know that the bathroom was the nicest part of the room. The stove was gas which surprised me. The one thing that was great about this place was the helpfulness of the front desk person. When I checked in she was courteous and then when I realized there were no sheets for the pull out, she quickly got a set of bedding together for us.
1.0
Rooms were not clean. Hotel smelled of cigarette smoke. Stained furniture. Deteriorated patio furniture. No grab and go breakfast availability. No coffee refilled. Dogs Barking. Horrible.
2.0
Not clean at all.. can find bugs and horrible stay.
5.0
The front desk was very professional.
4.0
The kitchen was a plus
5.0
As usual, easy, friendly check in. Clean and quiet.
4.0
Our hotel check in was somewhat slow. Receptionist was pretty quiet.
Only one room key was working. Entered room and smelled of smoke for a NI. SMOKING room. Floors wee wet and slippery
Out tv would turn in and only work manually. The remote was not working. Atheism’s smelled somewhat moldy while we showered. There was not fan for ventilation in bathroom. If we were to have stayed for more then o e night we would have had to look for another room.
5.0
This stay was perfect
1.0
My stay turned to bad when the room that I stayed in ran out of toilet paper. I was told to either use tissues or go get my own. At 2:45am is not the greatest time to go find toilet paper. the next day just the front desk representative gave a half hearted apology and said the shipment just didn't arrive.
5.0
It was very quiet and relaxing weekend
1.0
The facility was supposed to non-smoking however, as soon as I stepped off the elevator onto the second floor, that’s all you could smell. I had to roll up a towel and block the door to try to keep the smell out of my room. I am a travel nurse and I was there for work, and I was afraid my scrubs were going to smell like cigarettes because of how much the place smelled. The noise level was unbearable.
5.0
We really enjoyed our stay. The hotel was clean, well maintained, quiet and secure. The staff was friendly and courteous. Our room was very spacious and laid out conveniently. The only minor complaint I have is that the kitchen had absolutely nothing- no pots and pans, utensils, dinnerware, etc, which we did not anticipate and therefore brought nothing with us for a four night stay. Had we known in advance we could have brought these things to better utilize the full kitchen in our room.
3.0
Liked room layout. But no automatic doors at entrance made it difficult with luggage
3.0
When I arrived at 3 P.M., there was no one at the desk and a person who had been locked out of his room had been waiting for half an hour. Eventually, a cleaner walked by and called someone. No tea, etc. in lobby or room. Advertised a continental breakfast, but no food showed up, although tea, etc. made a brief appearance in lobby.
2.0
All in all it wasn’t bad place needs to be updated.
3.0
Room was spacious (queen suite) “breakfast included “ is a joke-a prepackaged muffin and granola bar does not constitute breakfast. There was coffee and hot water in the lobby but no tea bags. Shower rod was falling off the wall, no extra toilet paper. This facility is geared towards long term stays not weekend travelers. But you have to ask at the front desk for everything-clean towels (swap out the dirty ones) pans to use in the kitchenette. The bed wasn’t comfortable for my husband. He didn’t sleep for our stay.
2.0
Bad experience for a first time visitor. I arrived very late in the evening and was placed in a room that turned out to be an “out of order” “out of bound” room. If I did not complain that there were no pillows and towels the next day I would not have realized that I was put in a bad room. I was transferred to another room after I made the complaint. How can a manager not know this? The room smelled musty too and the roof was leaking right in front of the door with a trash bin (see pictures).
1.0
the worst
4.0
.
1.0
We booked a room for four nights as my wife had surgery scheduled at Cleveland Clinic. We booked this place as it had a kitchen in the unit.
The moment we entered here, we realized the lackluster attitude. The backside entry gate didn't have any security. Anyone could get into the hotel without any security card.
Our room did not have a functional stove unit. Simple egg boiling took 2 hours. When we reported the issue, we were told it could not be repaired on the weekend and we need to wait for 2 days.
To our surprise, for morning breakfast, they gave us 2 bars in a plastic bag at the front desk. It was shocking!!
If this is your breakfast, you should put it on your website so people can stay away from your property.
Due to my wife's health condition, we were not in a position to stay at this property. Luckily the lady at the front desk approved our early checkout, but we are still struggling to receive our refund for unused nights. Now, we are being told that the lady at the time of check-out did not put any note, so they are not sure why they should fully refund the money.
On the other side, hotels.com people are also doing the worst job. After receiving the partial refund, they decided to sleep over it for a week. They woke up from their slumber only when we notified the issue and showed a condescending attitude when they cared to process the amount for one night. They showed (Miguel) no interest at all in even trying to get the remaining amount refunded.
5.0
Very welcoming. Clean. & process of checking in is quick
FAQs
How much does this hotel cost compared to others in Middleburg Heights?
The average price for a rental in Middleburg Heights is £85 per night. This rental is £25 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Cleveland Middleburg Heights. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Cleveland Middleburg Heights pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Cleveland Middleburg Heights?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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